NewSr Product Manager, AI Lead to Cash Cox AutomotiveSr Product Manager, AI Lead to CashPine Lake, GA$101,500–$169,100AI Strategy & Vision: Provide leadership in defining and executing the short to mid-term AI strategy for Lead to Cash process enablement, including the creation and execution of AI product development plans, budget allocation, and definition of AI capability requirements that support sales cycle efficiency, revenue operations, and end-to-end Lead to Cash workflow optimization. Cross-Functional AI Integration: Drive alignment across Sales, Finance, Operations, and Technology teams by identifying opportunities for AI implementation that enhance Lead to Cash efficiency, automate manual tasks, reduce cycle times, and provide intelligent insights for better revenue decision-making.
NewLead Product Manager Cox AutomotiveLead Product ManagerPine Lake, GA$111,500–$185,900Product Ownership : serve as liaison for the product(s); partner with development teams to establish acceptance criteria, manage priorities and backlog for team(s) ensuring delivery aligns with business strategy and requirements, support team planning; manage communication across stakeholder groups. Product Roadmap : Synthesize discovery into a transparent, outcome-oriented roadmap that sequences near-term wins and longer-horizon strategies; maintain the roadmap and ensure transparency in communication of deliverables with internal stakeholders and clients.
NewBusiness Intelligence Manager - Manheim Client Consulting Cox AutomotiveBusiness Intelligence Manager - Manheim Client ConsultingUnion City, GA$101,500–$169,100Serves as a primary analytical point of contact for assigned National Commercial and National Dealer & National Commercial accounts, delivering performance insights through QBRs, account reviews, and ad hoc analysis spanning auction activity, MMR retention, pricing efficiency, and channel performance. Working across National Commercial and National Dealer accounts, this role designs and executes sophisticated analytical frameworks, develops and maintains enterprise data queries and reporting pipelines, and delivers compelling data narratives to business stakeholders.
NewSenior Lead Product Manager Cox AutomotiveSenior Lead Product ManagerAustell, GA$134,900–$224,900The role works alongside engineering, UX, finance, and client-facing teams across both AI-driven and traditional SDLC environments, and is accountable for identifying market opportunities, translating them into prioritized, well-defined work, and measuring outcomes against defined KPIs. Business Outcome Translation: Expert ability to translate business outcomes and strategic objectives into clearly defined, actionable work, decomposing organizational goals into prioritized, well-scoped deliverables and building the funding cases that resource them.
Sales & Customer Experience Manager Two Men And A Truck International LLCSales & Customer Experience ManagerTucker, GA$65,000–$75,000 / yearThis role is ideal for a leader who understands how to convert inbound leads into booked business, coach employees to higher performance, and drive accountability through strong processes and KPI management. Youll lead the team responsible for driving revenue, creating exceptional customer experiences, and helping customers through some of lifes biggest transitions.
Customer Experience Manager The Michaels Companies IncCustomer Experience ManagerBuford, GAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Part Time Customer Experience Manager The Michaels Companies IncPart Time Customer Experience ManagerRoswell, GAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
PT Nights and Weekends Customer Experience Manager The Michaels Companies IncPT Nights and Weekends Customer Experience ManagerTucker, GAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
NewCustomer Experience Manager Five Below IncCustomer Experience ManagerMableton, GAAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Customer Experience Manager Computacenter plcCustomer Experience ManagerNorcross, GAThe Customer Experience Manager is a role aligned to the US Inside Sales organization and covers our global accounts for business conducted in North America, which manages and delivers product and supply chain engagements for our podium level customers. Assigned to the company's leading podium accounts, the Customer Experience Manager leads the Technology Sourcing engagement and is accountable for the provision of complex technology sourcing services across all product lines.
NewStore Manager - Elevate Customer Experience & KPIs LensCraftersStore Manager - Elevate Customer Experience & KPIsAtlanta, GALensCrafters in Atlanta, Georgia, is seeking a Store Manager to lead the team, ensuring exceptional customer service and operational excellence. Successful candidates will have over 4 years of management experience and strong skills in influencing, negotiation, and customer service.
Customer Experience and Technical Support Manager TASI Measurement CareerCustomer Experience and Technical Support ManagerNorcross, GeorgiaBachelor’s degree in Engineering, Computer Science, Information Technology, Business, or a related field; equivalent technical support, field service, sales engineering, technical account management, or customer-facing technical leadership experience may be considered. This role requires strong technical aptitude, calm judgment during critical customer issues, proactive communication, and the willingness to work alongside the team to troubleshoot, train, escalate, and follow through on customer-impacting issues.
NewAssistant Store Manager Auto Parts & Customer Experience Genuine PartsAssistant Store Manager Auto Parts & Customer ExperienceAtlanta, GAThe role emphasizes team development, inventory control, safety, and program execution to strengthen customer relationships and ensure a first-class shopping experience.#J-18808-Ljbffr. Genuine Parts Company in Atlanta is seeking an Assistant Store Manager to lead a fast-paced retail team and deliver top-tier customer service.
Customer Experience & Compliance Manager Mud PieCustomer Experience & Compliance ManagerStone Mountain, GAFull timeThis individual will serve as the voice of the customer inside our organization, partnering cross-functionally with Sales, Marketing, Operations, and Product to identify friction points, drive loyalty, and ensure every customer touchpoint reflects the Mud Pie brand promise. This is not a traditional customer service role; this role is an opportunity to shape how customers experience the Mud Pie brand across DTC and marketplace channels, and to build the programs, processes, and infrastructure that make those experiences exceptional.
NewStore Manager: Lead KPIs, Team Growth & Customer Experience LuxotticaStore Manager: Lead KPIs, Team Growth & Customer ExperienceAtlanta, GAThis leader will ensure outstanding customer service and drive key performance metrics within the LensCrafters store. The role involves training staff, collaborating with optometry professionals, and managing store operations.
Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerAtlanta, GAYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
NewStore Manager Elevate Sales & Customer Experience Catbird NYCStore Manager Elevate Sales & Customer ExperienceAtlanta, GAThe Store Manager will be responsible for overseeing store sales, managing staff, and developing processes to enhance customer experience and business growth. With a commitment to community and ethical practices, Catbird offers a supportive work environment and numerous benefits, including healthcare, professional development, and more.#J-18808-Ljbffr.
Manager, Process Improvement Customer Experience Genuine Parts CompanyManager, Process Improvement Customer ExperienceAtlanta, GeorgiaProven ability to work collaboratively with a wide range of stakeholders, demonstrating ability to lead and influence, express opinions, and structure arguments clearly to drive alignment to measurable outcomes. Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
NewAssistant Store Manager: Lead Team & Customer Experience Dollar GeneralAssistant Store Manager: Lead Team & Customer ExperienceMarietta, GADollar General, located in Marietta, Georgia, is looking for an Assistant Store Manager to help maintain a clean and organized store with a strong customer-first focus. The role involves assisting the Store Manager with supervising employees, managing merchandise, and ensuring customer satisfaction.
NewAssistant Store Manager Lead Sales & Customer Experience KEHAssistant Store Manager Lead Sales & Customer ExperienceAtlanta, GAA leading camera retail company in Atlanta is seeking an Assistant Store Manager to support store operations and drive sales. Responsibilities include overseeing store performance, managing staff, and ensuring a high level of customer experience.
NewStore Manager - Growth, Ops & Customer Experience Crumbl CookiesStore Manager - Growth, Ops & Customer ExperienceAtlanta, GACrumbl Cookies is seeking a Store Manager in Brookhaven, Georgia, to lead a team delivering exceptional cookie experiences. The role involves managing operations, developing team skills, and ensuring customer satisfaction while upholding the Crumbl culture.
NewRetail Assistant Manager - Lead Teams & Customer Experience CosmoProf BeautyRetail Assistant Manager - Lead Teams & Customer ExperienceMarietta, GAKey responsibilities include supervising associates, driving sales, and ensuring all operations align with corporate goals. Candidates should have at least 3 years of retail experience and 1 year in management.
NewAssistant Store Manager - Elevate Customer Experience Pop Mart GroupAssistant Store Manager - Elevate Customer ExperienceAtlanta, GAA global entertainment company located in Atlanta, Georgia, is seeking an Assistant Store Manager to support store operations. Ideal candidates will have over two years of retail leadership experience and a strong understanding of store processes.
Senior Manager - Customer Experience CarMax IncSenior Manager - Customer ExperienceAtlanta, GAEnsuring all customer facing content is consistent, engaging and compliant across all channels including letters, statements, email, text, IVR (interactive voice response), the CarMax Auto Finance website and mobile app. The Senior Manager, CAF Customer Experience is responsible for understanding industry best practices to drive execution of impactful omni-channel communication strategies to enhance customer satisfaction, increase payments, loyalty, and repurchase in support of the CAF strategic vision.
Customer Service Manager | Alpharetta, GA | Full-Time | Exempt | On-Site Impact AllianceCustomer Service Manager | Alpharetta, GA | Full-Time | Exempt | On-SiteAlpharetta, GAFull timeKeywords: Customer Service Manager, CSR Manager, Account Manager, Inside Sales Manager, Customer Experience Manager, Production Coordinator, Operations Supervisor, Manufacturing, Die-Making, Converting, Post-Press, Packaging, Printing, ERP, Quoting, Order Management. This role is responsible for overseeing order intake, quoting, and customer communications while partnering closely with production to ensure on-time delivery and high customer satisfaction.
NewCustomer Service Manager - Remote Sharecare IncCustomer Service Manager - RemoteAtlanta, GARemoteMonitors phone system and call volume throughout the day; ensure the phones have the proper staffing, reporting any trends in call volume to the WF Manager ensuring the phones are answered within the established Service Level Agreements. Collaboratively works with peer Customer Service Managers to identify cross-team improvement opportunities and foster an environment of support and comradery.
NewCustomer Service Manager SharecareCustomer Service ManagerAtlanta, GeorgiaMonitors phone system and call volume throughout the day; ensure the phones have the proper staffing, reporting any trends in call volume to the WF Manager ensuring the phones are answered within the established Service Level Agreements. Collaboratively works with peer Customer Service Managers to identify cross-team improvement opportunities and foster an environment of support and comradery.
NewNational Customer Service Manager S.P. RichardsNational Customer Service ManagerAtlanta, GAProvide weekly, monthly, and quarterly reports as needed and as required including customer support KPIs, phone service reports, usage reports, service reports, etc… These reports should be developed in conjunction with the Director of Customer Service, Sales, and Operations. Interact with the key customer contacts to understand the support they need from SP Richards and work to support those needs relative to customer service functions and reporting.
NewCustomer Service Manager All Ways Caring HomeCareCustomer Service ManagerAtlanta, GAAll Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities.
NewCustomer Success Manager Brenntag SECustomer Success ManagerEast Point, GARegional Responsibilities: Responsible for driving measurable improvements to increase service metrics (customer health, customer satisfaction, overall customer experience) and financial outcomes (billing accuracy, upsells, net retention), while remaining aligned with organizational business objectives. Data Management Skills: Responsible for data-driven decision making and real-time account intelligence (at scale) to provide teams across specified region with key insights needed to improve the customer experience efficiently and effectively.
Customer Service Manager Hobby Lobby Stores IncCustomer Service ManagerDuluth, GA$20.15–$21.15 / hourIf you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.
Senior Customer Service Manager UlineSenior Customer Service ManagerBuford, GAAs a Senior Customer Service Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Customer Engineering Manager, Data Analytics, Google Cloud Google LLCCustomer Engineering Manager, Data Analytics, Google CloudAtlanta, GAAs a Customer Engineering (CE) Manager, you lead and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA; Addison, TX, USA; Miami, FL, USA; Raleigh, NC, USA; Durham, NC, USA; Reston, VA, USA.
Customer Service Manager - State Farm Agent Team Member John Leung - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberJohns creek, GAAs a Customer Service Manager - State Farm Agent Team Member with John Leung - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Operations Manager - ServiceMac First American Financial CorpCustomer Service Operations Manager - ServiceMacAtlanta, GAThe desired candidate will be responsible for ensuring call center teams are staffed to properly to ensure adequate coverage, have the necessary training and resources to successfully perform their work, and assist our Customer Operations Representatives so that they provide exceptional service to our customers. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support.
Manager, Sales and Customer Service (Temp) Macy's IncManager, Sales and Customer Service (Temp)Atlanta, GAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
NewManager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceAlpharetta, GAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
NewCustomer Service Manager Flexible Hours & Growth All Ways Caring HomeCareCustomer Service Manager Flexible Hours & GrowthAtlanta, GAAll Ways Caring HomeCare is seeking a Customer Service Manager in Atlanta, GA to oversee quality care and ensure overall client satisfaction. Qualifications include an associate or bachelor's degree in a relevant field, effective communication skills, and prior management experience.
Project Manager - Structured Cable low voltage experience IES Holdings IncProject Manager - Structured Cable low voltage experienceSuwanee, GAMinimum Years of Experience 6+ License Required No Minimum Education High School Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. Prefer experience using products from the following manufacturers:Sec Bosch G Series, Bosch Ready Key Pro, Bosch Video, UTC/GE Intrusion, UTC/GE Access Control, UTC/GE CCTV, DSX, Software House, VideoIQ, EST 2 & 3 Fire, Bosch, Software House, and Fluid Mesh.
Customer Success Manager Stratix CorpCustomer Success ManagerPeachtree Corners, GAStratix thrives on the success of our customers, and we are looking for strategic, growth-focused, and results-driven Customer Success Managers (CSMs) to engage, retain, and enable Stratix's largest customers to fully utilize Stratix's Services to achieve their mobility business outcomes. Stratix Corporation is the trusted advisor for many industry-leading global enterprises, offering the most comprehensive managed services portfolio to help companies operationalize and realize the full value of their mobile investments.
CONSTRUCTION MANAGER (w/ Significant MEP Experience) Parsons CorpCONSTRUCTION MANAGER (w/ Significant MEP Experience)Atlanta, GA$103,500–$181,100 / yearPrevious experience directing, coordinating, and supervising a CM field staff including multiple Resident Engineers, Assistant Resident Engineers, Project/Office Engineers, Document Control Clerks, and Field Inspectors. What Youll Be Doing: Performs difficult and complex field engineering and construction management assignments involving the development, execution, supervision, and coordination of all technical aspects of a construction project.
Senior Manager, Pro Digital Experience The Home Depot IncSenior Manager, Pro Digital ExperienceAtlanta, GAKey Responsibilities: 20% Business Acumen / Data Analysis - Responsible for ownership of individual or team work through Identifying, researching and measuring ongoing effectiveness of programs against metric targets; Develop and execute ongoing enhancement/optimization strategy based on measured performance and customer feedback; Trouble shoot and problem solve for ongoing operational needs as they arise. The role will also partner with Marketing, Sales, Field Operations, and Pro teams to drive awareness, adoption, and utilization of strategic digital capabilities, ensuring product investments deliver meaningful customer and business outcomes.
Customer Service Duty Manager Menzies Aviation LtdCustomer Service Duty ManagerCollege Park, GAWe strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
Customer Success Manager SmartPM Technologies, Inc.Customer Success ManagerAtlanta, GARemoteThis role requires someone who can influence adoption, communicate value at the executive level, and proactively align SmartPM solutions with business objectives. We are looking for a strategic Customer Success Manager (CSM) with a construction technology background to own the customer experience end-to-end.
Workplace Experience Manager - Alpharetta GA Cbre ValuationWorkplace Experience Manager - Alpharetta GAAlpharetta, GAAs a Supervisor / Manager: While adhering to all HSE requirements established for CBRE employees, supervisors and managers are required to: Provide sufficient distraction free time for employees to complete all required HSE training & support the HSE training program implicitly. The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.
Senior Manager, Global Strategic Accounts Customer Success TrimbleSenior Manager, Global Strategic Accounts Customer SuccessAtlanta, GeorgiaWorkflow Manager, MEP Construction, Construction Technology, AECO, Project Management, Customer Success, Connected Workflows, Trimble Construction One, Technical Account Management, Software Implementation. In this role, you will define our Strategic Account Model and establish best practices for our top-tier strategic accounts, directly influencing customer adoption, expansion, and retention in the construction technology space.
Customer Success Renewals Manager Veeam Software Group GmbHCustomer Success Renewals ManagerAlpharetta, GA$151,500–$281,400 / yearThe Manager of Renewals Sales is responsible for building, managing and leading a team of Renewals Sales Representatives within a regional business segment by overseeing all activities related to retention of customers on maintenance contracts, upsell opportunities and consistently meeting or exceeding renewal quotas. In addition, this leader serves as a technology-focused sales professional who provides strategic business direction and technical vision across the region, and driving Veeam revenue through expert account planning, resource planning and allocation.
Customer Success Renewals Manager Veeam SoftwareCustomer Success Renewals ManagerAlpharetta, GeorgiaThe Manager of Renewals Sales is responsible for building, managing and leading a team of Renewals Sales Representatives within a regional business segment by overseeing all activities related to retention of customers on maintenance contracts, upsell opportunities and consistently meeting or exceeding renewal quotas. In addition, this leader serves as a technology-focused sales professional who provides strategic business direction and technical vision across the region, and driving Veeam revenue through expert account planning, resource planning and allocation.