Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerCharlotte, NCTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Technical Customer Support & RMA Manager Teguar CorporationTechnical Customer Support & RMA ManagerCharlotte, North CarolinaThis role ensures customers receive timely, accurate, and professional technical service while building the processes, metrics, communication rhythms, and team structure needed to support current operations and future growth. Build and maintain scalable processes for Technical Support and RMA, including intake, triage, escalation, documentation, automation rollout, and handoffs with Sales, Product Management, Operations, Quality, and Fulfillment.
Assistant Customer Care Manager - Charlotte, NC PulteGroup IncAssistant Customer Care Manager - Charlotte, NCCharlotte, NCHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, were proud to build homes through our trusted family of brandsincluding Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency all united under the PulteGroup name. As one of the nations largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company thats consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Assistant Customer Care Manager PulteGroupAssistant Customer Care ManagerCharlotte, North CarolinaHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Manager, Customer Solutions RXO IncManager, Customer SolutionsCharlotte, NC$70,000–$85,000 / yearPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
Front Office Strategy Consulting - PLS Customer Analytics - Manager PricewaterhouseCoopers LLPFront Office Strategy Consulting - PLS Customer Analytics - ManagerCharlotte, NC$99,000–$232,000 / yearAs a Manager in Front Office Strategy Consulting within our Customer Analytics practice, you will leverage advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Senior Customer Success Manager KarbonSenior Customer Success ManagerCharlotte, NC$90,000–$115,000 / yearThe range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs. As a Senior Customer Success Manager at Karbon, you'll operate as the General Manager of your portfolio — accountable for retention, expansion, value realization, and long-term customer growth.
Customer Experience Manager - Full Time The Michaels Companies IncCustomer Experience Manager - Full TimeHuntersville, NCPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Service Manager Courage KiaService ManagerGastonia, North CarolinaTake ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave an positive impression with the customer. Job Summary: Service Managers are responsible for overseeing the entire service department, ensuring it is profitable and running smoothly.
Customer Service Supervisor PetSuitesCustomer Service SupervisorCharlotte, North CarolinaNVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Operations/Service Manager II Burlington StoresOperations/Service Manager IICharlotte, North CarolinaYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
Operations/Service Manager IV Burlington StoresOperations/Service Manager IVCharlotte, North CarolinaYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
NewCustomer Success Manager II (RapidScale) Cox Enterprises IncCustomer Success Manager II (RapidScale)Charlotte, NC$81,400–$122,000 / yearThis role partners closely with Sales, Delivery, Operations, Consulting, Engineering, and Support to ensure customers receive consistent service, realize ongoing value from their investments, and are well positioned for long-term success. RapidScale is evolving Customer Success into a core, revenue-adjacent capability focused on ensuring customers realize measurable business outcomes, improving customer retention, and supporting long-term growth.
Customer Engagement Marketing Campaign Manager Credit Cards Wells Fargo & CoCustomer Engagement Marketing Campaign Manager Credit CardsCHARLOTTE, NCThey are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
Service Manager - Avion LSA ManagementService Manager - AvionCharlotte, NCFull timeMultifamily Service ManagerJob Title Multifamily Service ManagerPosition Summary LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities. Keywords Multifamily Service Manager, Maintenance Manager, Apartment Maintenance Manager, Service Supervisor, Maintenance Supervisor, EPA Universal, HVAC, Property Management, Vendor Management, Capital Projects, Apartment Maintenance, Facilities Management.
Service Manager - Renaisance LSA ManagementService Manager - RenaisanceCharlotte, NCFull timeMultifamily Service ManagerJob Title Multifamily Service ManagerPosition Summary LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities. Keywords Multifamily Service Manager, Maintenance Manager, Apartment Maintenance Manager, Service Supervisor, Maintenance Supervisor, EPA Universal, HVAC, Property Management, Vendor Management, Capital Projects, Apartment Maintenance, Facilities Management.
Service Manager - Centra LSA ManagementService Manager - CentraCharlotte, NCFull timeMultifamily Service ManagerJob Title Multifamily Service ManagerPosition Summary LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities. Keywords Multifamily Service Manager, Maintenance Manager, Apartment Maintenance Manager, Service Supervisor, Maintenance Supervisor, EPA Universal, HVAC, Property Management, Vendor Management, Capital Projects, Apartment Maintenance, Facilities Management.
Customer Success Renewal Account Manager IvantiCustomer Success Renewal Account ManagerCharlotte, North CarolinaIf you enjoy taking ownership, working closely across functions, and knowing your contributions drive meaningful business results, especially in a remote environment where you'll collaborate across time zones and occasionally travel for important meetings, this is your place to shine. Experience using Salesforce, CPQ, customer success platforms (e.g., Gainsight, Totango, ChurnZero), and BI dashboards; comfortable using collaboration tools such as Microsoft Teams .
NewSenior Customer Success Manager FlexentialSenior Customer Success ManagerCharlotte, Georgia$84,000–$94,000 / yearYour success in the role will come from building relationships internally and externally, strong time management skills, technical acumen (colo, cloud, and networking solutions), curiosity to uncover desired outcomes, educating customers on the Flexential portfolio, and execution against committed success plans. We are currently unable to consider applicants who reside or will perform work in the following states: Arkansas, Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.
Client Services Manager GardaWorld Security Services U.S.Client Services ManagerPineville, NCFull timeRoutinely visit and inspect supervisors and security officers assigned to accounts within the business unit, including but not limited to reviewing reports, providing training & guidance, evaluating proficiency ensuring compliance to contract specifications as well as GardaWorld policy, providing assistance when necessary, and initiating corrective action as required . GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.
NewSenior Customer Success Manager - Treasury Accounts DebtBookSenior Customer Success Manager - Treasury AccountsCharlotte, NCOur Customer Success Management team is responsible for managing implementation projects to set customers up for success and for maintaining those positive customer relationships that ultimately lead to contract renewal with DebtBook. You will be responsible for engaging DebtBook customers at all levels of their organization in an effort to promote adoption and full utilization of the DebtBook suite of products.
Customer Care Manager - State Farm Agent Team Member Phil Champion - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberBelmont, NCFull timeWe stay highly involved in the community through the Chamber of Commerce, the Realtors Association, and by supporting organizations like Catherine’s House. We’re a close-knit team looking for someone who brings a positive attitude and is motivated to improve and grow - someone who wants to build a career while being part of a supportive, driven environment.
Customer Success Manager Darktrace PLCCustomer Success ManagerCharlotte, NC$100,000–$115,000 / yearThe Darktrace Active AI Security Platform delivers a proactive approach to cyber resilience to secure the business across the entire digital estate from network to cloud to email. Commission will be awarded for increasing Net Revenue Retention (NRR) within your portfolio, by identifying and driving upsells and renewals, based on a quarterly quota.
Assistant Store Manager - Customer Experience PetSmart LLCAssistant Store Manager - Customer ExperienceStatesville, NCPetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Growth Customer Success Manager Yoodli AI RoleplaysGrowth Customer Success ManagerCharlotte, NC$125,000–$150,000 / yearLeaders at companies like Google, Databricks, Snowflake, RingCentral, Toastmasters, and Dale Carnegie use Yoodli to ramp reps faster, improve message delivery, and reduce coaching burden on frontline managers. Your work will focus on increasing customer satisfaction, NPS, retention/product adoption, and business expansion while collaborating closely with sales, product, and leadership teams.
Senior Manager, Customer Operations Connect Holding LLCSenior Manager, Customer OperationsCharlotte, NCBacked by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. This role directly manages a team of Customer Care Managers supporting Broadband Fiber and VoIP customers and is accountable for ensuring installs are completed as committed, onboarding is executed effectively, and operational friction is reduced.
NewCustomer Implementation Manager A.P. Moller - Maersk ASCustomer Implementation ManagerCharlotte, NC$87,100–$110,000 / yearContinuous improvement mindset: we are looking for someone who brings a strong mindset of continuous improvement - someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day. Contribute to commercial opportunities by supporting solution design and presenting the implementation approach during pre‑sale and sales engagements.
Sr. Manager, Customer Vertical, Power Xylem IncSr. Manager, Customer Vertical, PowerCharlotte, NC$120,000–$150,000 / yearKEY COMPETENCIES: • Responsible for Xylem's overall approach to the market and will drive growth by carefully and selectively pursuing actions to differentiate Xylem's product and service offers to the Power market • Provide vertical market leadership to commercial team; identifies and resolves most complex problems and applies problem-solving skills to deal with most situations • Creates market campaigns designed to increase awareness of Xylem solutions and services among internal and external users, influencers, and specifiers • Provides insights and suggestions to the M & A (mergers and acquisitions) team as necessary • Translates industry drivers into actionable market and sales initiatives designed to increase sales into the relevant vertical market • Growth in sales and EBITDA for the relevant vertical market • Growth in rate of success for pursuit of opportunities in vertical market • Increased vertical market sales penetration, measured both by penetration into number of customers, as well as by increased share of wallet captured per customer in the vertical market • Owner of "virtual P&L" of vertical market, (KPI's for role include market P&L) • Directs sales and R&D strategy and direction within customer segment • Critical key account assignments with revenue, profit, and VOC responsibility for Xylem business within a vertical. Market Analysis • Promote products • Conduct opportunity size analysis • Understand and communicate industry trends to a broader Xylem team to increase potential for sales within the Power industry • Work closely with the product team to build business cases necessary to support new or enhanced product solution development • Be an ambassador/SME for the Power vertical market within the Water Solutions and Services (WSS) segment • Coordinate segment level business activities with enterprise level Xylem colleagues.
NewSenior Customer Success Manager Q2 Software, Inc.Senior Customer Success ManagerCharlotte, NCManage client renewals for assigned accounts, including using the renewal event to assess client's current state and determine additional needs that could be addressed by PrecisionLender/Q2. Supported by a team of technical and business experts, you'll serve as a trusted advisor, ensuring consistent delivery of value and building a portfolio of lifelong advocates who expand their use of Q2 solutions.
NewSr, Manager Customer Success GenesysSr, Manager Customer SuccessBelmont, NC$130,500–$229,500 / yearRole Overview: Shape how Genesys customers achieve measurable business outcomes by leading a high performing Customer Success team responsible for adoption, retention, and long term growth across enterprise relationships. At Genesys, we help organizations deliver empathetic, AI driven experiences that transform how they engage with their customers, and this role plays a critical part in making that transformation successful.
Clinical Services Manager Stanton OpticalClinical Services ManagerRivergate, NCYou will ensure that patients receive quality care by ensuring the store team that provides clinical services follow operational processes and meets their goals daily. Duties & Responsibilities : As a Clinical Services Manager, you will work closely with the Brand Manager to provide supervision and support to the store team to meet clinical goals with guidance from the Clinical Operations Department.
Senior Customer Success Manager Rezilient HealthSenior Customer Success ManagerCharlotte, NCServe as Rezilient’s primary onsite representative with our partners, maintaining a visible and trusted presence across client locations through activities such as benefit fairs, lunch-and-learns, employee pop-ups, and targeted outreach. 5–7 years of experience in customer success, healthcare account management, employee benefits consulting, or a similar client-facing role within healthcare services specifically managing large health systems or hospital accounts.
Senior Customer Experience Manager Q2 Software, Inc.Senior Customer Experience ManagerCharlotte, NCThe Senior CEM networks with key contacts outside their own area of expertise and supports large, complex, high-visibility, strategic, and tactically important clients. Vet/Research/Document any Enhancement/Custom Code/Professional Services requests with clients and provide estimate of hours and details to the CSM for sales orders.
Customer Experience Manager - Fairway Green Turf Masters BrandsCustomer Experience Manager - Fairway GreenCharlotte, North CarolinaStrong emphasis on leadership and data-driven decision-making, addressing escalated customer issues and working closely with other managers to enhance overall customer satisfaction and service efficiency. The Customer Experience Manager is responsible for leading the efforts to improve and maintain positive relationships with customers, ensuring satisfaction, loyalty, and retention.
NewSenior Customer Success Manager Q2Senior Customer Success ManagerCharlotte, NCManage client renewals for assigned accounts, including using the renewal event to assess client's current state and determine additional needs that could be addressed by PrecisionLender/Q2. Supported by a team of technical and business experts, you'll serve as a trusted advisor, ensuring consistent delivery of value and building a portfolio of lifelong advocates who expand their use of Q2 solutions.
Dealer Commercial Services Senior Relationship Manager - South Mid Atlantic Banco Santander BrazilDealer Commercial Services Senior Relationship Manager - South Mid AtlanticCharlotte, NCThe Difference You Make: Dealer Commercial Services ("DCS") delivers integrated capital and banking solutions to automotive dealers nationwide, supporting dealer partners through a broad platform that includes floorplan financing, syndicated lending, commercial real estate solutions, treasury and merchant services, and other commercial banking capabilities. Discusses customer needs, problems, or complaints, and arranges for meetings between customers or prospective customers and representatives of various company functional areas.
Customer Experience Manager Q2 Software, Inc.Customer Experience ManagerCharlotte, NCQ2 is seeking a Customer Experience Manager who will report to the Customer Experience Team Manager, the Customer Experience Manager ensures that the customer is satisfied with company projects and services. Vet/Research/Document any Enhancement/Custom Code/Professional Services requests with customers and provide estimate of hours and details to the CSM for sales orders.
Sr Service Delivery Manager, Software Huntington Bancshares IncSr Service Delivery Manager, SoftwareCharlotte, NC$102,000–$208,000 / yearfor the IT CLOCS Team will manage Information Technology including design, development, integration, and support of applications and staff and\or subordinate managers and supervisors that support Huntington's Corporate Communications, Enterprise Risk, and Compliance teams, while helping to ensure consistency with company strategy and goals. SharePoint experience designing and developing web pages and web parts, content Types and publishing of content type on site collections on SharePoint platform.
Full-Time Customer Service Supervisor Kohl's CorpFull-Time Customer Service SupervisorGastonia, NCLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.
Construction Customer Success Manager Buildots LtdConstruction Customer Success ManagerCharlotte, NCWithin the organization you will be the voice of the customer, working to provide relevant and critical information to our product managers, and you'll provide user stories and wins to the account teams, helping to support the successful expansion within our key accounts. Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, and ability to effectively escalate issues to management when needed.
Manager, Know Your Customer (KYC) Circle Internet Financial LLCManager, Know Your Customer (KYC)Charlotte, NCRemote$145,000–$192,500 / yearCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll bring to Circle: 10+ years of relevant experience in AML and KYC reviews for corporate customers, including designing, managing, and implementing scalable KYC processes and governance frameworks.
Automotive Assistant & Service Managers Mavis Tire Supply LLCAutomotive Assistant & Service ManagersHickory, NCTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Senior Product Manager, Customer Experience LendingTreeSenior Product Manager, Customer ExperienceCharlotte, NC$150,000–$170,000 / yearCross-Functional Collaboration: Collaborate closely with cross-functional teams, including engineering, design, marketing, and customer support, to ensure successful product development, launch, and ongoing optimization. You will be responsible for defining and executing the product strategy, working closely with cross-functional teams, and ensuring that our products meet the needs of our customers while driving business success.
Senior Product Manager, Customer Experience LendingTree, LLC.Senior Product Manager, Customer ExperienceCharlotte, NC$150,000–$170,000 / yearCross-Functional Collaboration: Collaborate closely with cross-functional teams, including engineering, design, marketing, and customer support, to ensure successful product development, launch, and ongoing optimization. You will be responsible for defining and executing the product strategy, working closely with cross-functional teams, and ensuring that our products meet the needs of our customers while driving business success.
Department Manager | CMT Services - Charlotte BUNNELL LAMMONS ENGINEERINGDepartment Manager | CMT Services - CharlotteHuntersville, NCThe Department Manager will be expected to bring an entrepreneurial mindset to building BLE’s local construction materials testing and special inspections practice, including developing client relationships, leading business development efforts, recruiting and mentoring staff, and expanding the department’s market presence. Develop and execute the department’s business development strategy in collaboration with the Charlotte Branch Manager and BLE leadership through strategic client development, market expansion, and long-term relationship building with contractors, developers, owners, design professionals, and public agencies.
Oracle Cx Field Service Manager, Functional Transformation Deloitte Touche Tohmatsu LtdOracle Cx Field Service Manager, Functional TransformationCharlotte, NC$130,800–$241,000 / yearYou will demonstrate Oracle Field Service expertise and serve as a primary client contact to facilitate requirement gathering/clarifications, build personas and process flows, guide backlog grooming, solution designs, and articulate business during sprint demo/feature demos. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Field Service Manager - Charlotte NC Erosion Co IncField Service Manager - Charlotte NCCharlotte, NCBusiness development - in cooperation with the sales team and members of management, assist in winning business with new customers as well as growing business with current customers. AQMs are responsible for the TEC field crews, mentoring, and motivating crews to reinforce TEC's commitment to meeting the highest level of customer service and quality.
Operations Manager - Environmental Services CaroMont HealthOperations Manager - Environmental ServicesGastonia, NCComputer skills including Microsoft Word, Excel, PowerPoint Suite and demonstrated ability to learn departmental and organizational programs including GroupWise, Eappraisals, Net learning, Position Manager, Quantros, McKesson, Decisions, Kronos, black light testing, Epic, and. Responsible for additional specified task assigned by the manager/director, in addition to participating in routine daily operations and workflow within the EVS/Laundry Department.
Customer Experience Manager- Charlotte,NC Caesarstone LtdCustomer Experience Manager- Charlotte,NCCharlotte, NCProven engaging leader with a successful track record of delivering service excellence through developing people, while being an expert people developer with an emphasis on leading vs. Oversee the design, development, delivery, and implementation of effective operational and training policies, procedure, materials and programs to ensure support of all support center-defined performance metrics.
NewPest Control Service Manager - Carolinas BUTLER PLUSPest Control Service Manager - CarolinasCharlotte, NCRemote$55,000–$65,000 / yearActive structural pest control applicator credential in the assigned state — North Carolina Certified Applicator in Phase P (Household/General Pest) and Phase W (Wood-Destroying Organisms), issued by the NCDA & CS Structural Pest Control & Pesticides Division, and/or South Carolina Commercial Applicator License in Category 7A (Industrial, Institutional, Structural & Health-Related Pest Control), issued by the Clemson University Department of Pesticide Regulation . This role holds the state-required certified applicator credentials necessary to legally supervise unlicensed technicians and is directly responsible for the day-to-day management of service delivery, technician performance, documentation compliance, and customer satisfaction within an assigned branch or territory.