strong>Responsibilities:- Answer & triage inbound calls in under 3 rings, gather key details (door type, urgency, site contacts). Skills & Qualifications
- ServiceTitan (or similar field-service software) power user—or quick study who loves software.
div>This role combines leadership, customer service, retail operations, and team development in a unique automotive retail setting. Key responsibilities include: - Lead daily showroom operations and customer experience initiatives.
We're seeking a leader who can motivate a team while creating a first-class customer experience. To be successful in this role, you'll bring: - Previous leadership, team lead, supervisor, or management experience.
As a testament to our commitment to service, Globe Life companies have more than 17 million policies in force – more than any other life insurance company in the country (excluding reinsurance companies; as reported by S&P Global Market Intelligence 2023). Our mission is to provide products and services that empower our customers to help secure their financial future and protect their families in times of need. Hendersonville, TN30+ days ago At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required). Nashville, TN30+ days ago li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. - In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Nashville, TN30+ days ago You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences. Brentwood, TN30+ days ago PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating. p>Required Skills: High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required. Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.
Direct activities of internal Account Managers and influence extended team members as related to client strategic objectives and escalated service issues that improve member experience, client retention, and organizational effectiveness. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms). li>Minimum of 2–3 years of experience in retail sales or customer service, with at least 1–2 years in a supervisory or team leadership role overseeing a sales floor or customer-facing team. - Schedule, supervise, coach, and support Supervisors and Retail Team Members, ensuring they are equipped with the tools, training, and product knowledge needed to deliver outstanding service.
Nashville, TN30+ days ago As a long-standing partner to clients in the consumer electronics sector, we provide talent who personally connect with our consumers by inspiring participation, creating a memorable brand experience, and influencing future purchase decisions, helping form customers for life. - Influences Retail Leadership: Demonstrated ability to influence retail partners and build strong, lasting relationships with key decision-makers, specifically within strategic retail store leadership.
Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues. li>Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. You'll prioritize and design the APIs, SDKs, CLI tools, and workflows that make it effortless for both technical and non-technical teams to leverage AI capabilities, while ensuring production-grade reliability, observability, and security. p>As the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores). p>The Pharmacy Benefit Management Client Experience Manager examines sales, account management, and business retention metrics for products and services, in order to support profitable growth and other business objectives. This person controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives. Reporting directly to the AGM, you will be the first point of leadership for the floor team, ensuring staff are performing at their best and guests are enjoying a safe, fun, and high-energy environment. POSITION OVERVIEW: Pins Mechanical Co. is a social gathering destination where old-school entertainment meets great food and drinks. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Working cross-functionally with Marketing, Digital Banking, and Digital Engineering teams, the Digital Experience Manager helps coordinate and execute digital initiatives, improve user experience, and support the integration of campaigns and content across digital platforms. p>We are looking for practitioners who will work alongside Life Sciences organizations-from biotechnology firms to global big pharma to medical device companies-to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Hendersonville, TN30+ days ago At Lauren Tullos State Farm we're seeking a highly motivated Customer Service Representative to join our team. Provide exceptional customer service, addressing inquiries and concerns regarding insurance availability, policy changes, claims, and billing. p>This position is considered a Normal office environment with limited travel or visits to external locations; offices are open workspaces Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations. This Associated Customer Sales Manager (ACSM) position perfectly embodies that ambition, as you will support grocery categories selling execution of $178M of revenue with Dollar General as a vital member of the Customer Business Team (CBT). p>We are looking for practitioners who will work alongside Life Sciences organizations, from biotechnology firms to global big pharma to medical device companies, to drive business value through end-to-end delivery of experience design strategies that connect human insight to commercial impact. This role combines experience design strategy, digital product fluency, consulting execution, and Life Sciences commercial knowledge to help clients improve patient, customer, and business outcomes. Role Overview: An expert experience leader with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and develop capabilities and skills of the experience team: As a Lead Experience Researcher for Deloitte DT-US Product Engineering team, you will work with a creative group in a dynamic and fast-paced environment. As a Manager, Experience Researcher on the DT-US Product Engineering team, you will be responsible for: Defining and leading research strategies for digital products, including mobile experiences, across the product development lifecycle. Hendersonville, TN27 days ago p>You'll Run the Store: You'll need having outstanding customer service and leadership skills, a passion for winning and a genuine desire to coach and develop your team into tomorrow's leaders. That's why we look for General Managers who are strong leaders that can guide a team to meet or exceed their goals and serve as a trusted business partner in their communities. li>Business Development: Grow a pipeline of work by building strong client relationships, proactively connecting Song capabilities to client priorities, crafting compelling proposals to win work that inspires our designers and makes both Song and our clients famous to fuel future demand. The work: In this role you will have accountability across three dimensions: p>The work: In this role you will have accountability across three dimensions: Client Delivery: Lead client programs from approach through delivery with accountability for work quality, adherence to project timelines, and collaboration across disciplines. Within Song, our Design & Digital Products practice helps iconic brands reinvent products, services, and spaces with the best of emerging technology to drive impact for end-users and for the business.
ul>Serve as a strategic partner for nonprofit customers through short term, outcome-focused engagements, helping them achieve fundraising and donor engagement goals through Givebutter (this is a pooled motion, not a fixed book of business). This role also uses AI tools to work efficiently at scale, including using AI to synthesize customer context, draft follow-ups, and identify patterns and risks across accounts while maintaining strong judgment and data hygiene.
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