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By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer.

It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARDJob Type:Full time<div><div> Exempt/Non Exempt: </div></div>HourlyJob Description:  Why Choose a Career with the AAA The Auto Club Group (ACG)<ul><li>Established brand that has been around for over 100 years. Our members know and trust us!</li><li>Branch Offices house travel, membership, insurance sales and support employees</li><li>You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.</li></ul>Excellent Opportunities to Build a Career Path:The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:<ul><li>Other Branch positions – Field Insurance Sales Agent, Travel Agent or</li><li>Other Departments such as:</li><li>Call Centers (ERS, Sales and Service, etc.)</li><li>Automotive Services</li><li>Claims</li><li>Underwriting and more</li></ul>A DAY IN THE LIFE of a Branch Customer Service RepresentativeThe Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.<ul><li>Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products.</li><li>Generate leads, update members on travel and insurance specials, and provide travel information</li><li>Respond to customer inquiries and refer to senior staff or agent when appropriate</li><li>Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer</li><li>Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate</li><li>Provide administrative support to the travel and/or insurance sales staff during peak periods</li><li>Conduct outbound promotional calls for insurance and/or travel products</li><li>Other duties as assigned</li></ul>HOW WE REWARD OUR EMPLOYEESOur Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 - $21.50, based on experience, with additional incentives and an annual bonus potential based on performance.ACG offers excellent and comprehensive benefits packages:<ul><li>Medical, dental and vision benefits</li><li>401k Match</li><li>Paid parental leave and adoption assistance</li><li>Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays</li><li>Paid Volunteer Day annually</li><li>Tuition assistance program, professional certification reimbursement program and other professional development opportunities</li><li>AAA Membership</li><li>Discounts, perks, and rewards and much more</li></ul>WE ARE LOOKING FOR CANDIDATES WHORequired Qualifications:Education:<ul><li>High School Diploma or equivalent</li></ul>Work Experience:<ul><li>Working in a customer focused environment</li><li>Providing customer focused service and timely solutions to problems</li><li>Microsoft Office applications</li><li>Taking personal responsibility in seeking solutions to problems</li><li>Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals</li></ul>Successful candidates will possess:<ul><li>Passion and enthusiasm for working with people</li><li>Basic mathematical calculations to accurately perform monetary transactions</li><li>Communicate effectively (verbal and written) with others in a work environment</li><li>Work effectively in a team environment</li><li>Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility</li><li>Work under pressure in a high volume, fast paced customer service environment</li><li>Work irregular hours including holidays and weekends (may include community events)</li></ul>Work EnvironmentThis is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.#LI-DH1#LI-ONSITE#appcastWho We AreBecome a part of something bigger.The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.To learn more about AAA The Auto Club Group visit <a href="http://www.aaa.com" rel="nofollow noopener noreferrer" target="_blank">www.aaa.com</a>Important Note:ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.  The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.The Auto Club Group, and all its affiliated companies, is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.Regular and reliable attendance is essential for the function of this job.AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

ACS Auto Club Services, Inc.

Customer Service Rep. - Champaign, IL

Administrative Skills

Banking Services

Communication Skills

Computer Workstations

Customer Relations

Customer Satisfaction

Customer Support/Service

Diversity

Employee Retention

Establish Priorities

Financial Services

Insurance

Insurance Sales

Lead Generation

Mathematics

Multitasking

Philosophy

Presentation/Verbal Skills

Promotional Programs

Resolve Customer Issues

Revenue Growth

Sales

Sales Prospecting

Sales Support

Team Player

Telesales

Time Management

Underwriting

Appcast Exclusive 1

OTHER

FEED

Our people are what set DCC Propane apart and are essential to our future growth, whether it is by welcoming a new brand into the DCC family or a new employee into our team, we are driven to ensure that our team members have everything they need to be successful. DCC Propane, LLC, a division of DCC plc, has served communities for over 70 years providing propane for residential, agricultural, commercial, and industrial uses, and water conditioning services since 1962.

The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Duties may also include upselling as well as other inside sales responsibilities as assigned. Will be the primary liaison between customer and service team. To provide service support and coordinate activities in the area of service to ensure safe, timely and efficient response of customers' service needs. Where water solutions are offered, advanced knowledge will be required. There may be some light office administration responsibilities and assisting with special projects as assigned. Duties and Responsibilities:<ul><li style="text-align:justify">Provide exceptional customer service through phone and personal contact.</li><li style="text-align:justify">Resolve or escalate customer inquiries and/or complaints as needed.</li><li style="text-align:justify">Process counter transactions</li><li style="text-align:justify">Document and update customer records based upon the interactions.</li><li style="text-align:justify">Process payments and maintain customer accounts.</li><li style="text-align:justify">Assist with light collections or handle billing inquiries as assigned. </li><li style="text-align:justify">Strong data entry skills and attention to detail needed. </li><li style="text-align:justify">Must be able to work well in a fast-paced environment. </li><li style="text-align:justify">Provide resolution to gas and /or water service needs of customers.</li><li style="text-align:justify">Determine that service requests are within the scope of work performed by Company. </li><li style="text-align:justify">Maintain and manage parts inventory.</li><li style="text-align:justify">Ensure all paperwork is complete and accurately submitted in a timely manner.</li><li style="text-align:justify">Take responsibility regarding all aspects of daily tasks and actions.</li><li style="text-align:justify">Maintain professionalism, integrity, security, image and confidentiality of information and records as required by the position.</li><li style="text-align:justify">Attend all safety meetings, training and/or in-services.</li><li>Regular attendance at the worksite is required. </li></ul> Qualifications: Knowledge, Skills and Abilities<ul><li style="text-align:justify;line-height:115%">Ability to provide excellent customer service and build rapport with customers. </li><li style="text-align:justify;line-height:115%">Exercise solid organizational and communication skills. </li><li style="text-align:justify;line-height:115%">Good phone skills and computer literacy (MS Office). </li><li style="text-align:justify;line-height:115%">Ability to work independently and effectively manage time.</li><li style="text-align:justify;line-height:115%">Must be dependable with a stable work history.</li><li style="text-align:justify;line-height:115%">Ability to follow verbal and written directions.</li><li style="text-align:justify;line-height:115%">Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary.</li><li style="text-align:justify;line-height:115%">Effectively collaborate with leadership and employees to establish goals and standards.</li><li style="text-align:justify;line-height:115%">Demonstrate a strong commitment to customer service and safety.</li><li style="text-align:justify;line-height:115%;background:#ffffff">Ability to be a positive representative of the Company both internally and externally.</li><li style="text-align:justify;line-height:115%;background:#ffffff">Ability to work with respect and cooperation at all times with fellow employees and customers.</li></ul> Experience/Education:<ul><li style="line-height:15.6pt"> High school diploma / GED is required.</li><li style="line-height:15.6pt">Minimum of 3 years of experience in an office environment preferred.</li><li style="line-height:115%">Customer service or inside sales experience preferred.</li></ul> Travel:Local Travel only. Physical Requirements:The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. <ul><li>While performing the duties of this Job, the employee is regularly required to:<ul><li>Sit for extended periods of time, stand, walk, bend, crouch, squat, and twist on occasion.</li><li>Perform light lifting of supplies and materials from time to time.</li><li>Communicate with and exchange information verbally and in writing.</li><li>Move about in an office environment.</li><li>Work using repetitive motion.</li></ul></li><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.</li><li>Work requires physical efforts associated with using the computer and phones to access information.</li></ul> Working Environment:The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is:<ul><li>Regularly in an office environment.</li><li>Regularly interrupted to meet the needs and requests of fellow employees and/or customers.</li><li>Regularly required to manage a number of tasks at one time.</li><li>Regularly experience a busy environment that will require excellent organizational and time and stress management skills.</li><li>Regularly exposed to sensory demands due to excessive computer use</li><li>The noise level in the work environment is usually moderate.</li></ul> This position is required to be performed at the work site during regularly scheduled hours. Physical presence at the work site is required. Meet DCC Propane: DCC Propane, LLC, a division of DCC plc, has served communities for over 70 years providing propane for residential, agricultural, commercial, and industrial uses, and water conditioning services since 1962. We are continuing to grow and are currently represented by a team of over 900 dedicated and passionate professionals who live and work in 29 states operating under a number of strong regional brands. The business has succeeded in maintaining a strong family-feel with an unwavering commitment to world-class safety standards and customer service with competitive compensation and benefits. Why Work for Us? We strongly believe in taking care of our employees so that they can take care of our customers. Our people are what set DCC Propane apart and are essential to our future growth, whether it is by welcoming a new brand into the DCC family or a new employee into our team, we are driven to ensure that our team members have everything they need to be successful. One way we do that, both at work and at home, is by offering a best-in-class benefit plan to our employees. This includes Medical, Vision, and Dentals plans for you and your family, as well as supplemental insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays. EOE Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

DCC Propane, LLC

Customer Care Representative

Agriculture

Billing

Compensation and Benefits

Credit and Collections

Customer Escalations

Data Entry

Depth Perception

Detail Oriented

Develop and Maintain Customers

High School Diploma

Inside Sales

Inventory Management

Leadership

Maintenance Services

Organizational Skills

Physical Demands

Safety Standards

Safety Training

Set Goals

Transaction Processing/Management

Up-Selling

Writing Skills

Talent Acquisition

INTERN

Our college financial representatives, who come from varying academic backgrounds and experiences, begin to build a financial planning practice while engaging local and nationwide experts, exclusive financial products, and the support of a Fortune 500 company. Overview: College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up.

YEAR

Overview:
College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up. Our college financial representatives, who come from varying academic backgrounds and experiences, begin to build a financial planning practice while engaging local and nationwide experts, exclusive financial products, and the support of a Fortune 500 company. You will have the opportunity to build your confidence, develop a professional network, and help people achieve financial freedom. Here, hard work pays off!

Responsibilities:
Our internship program mimics our full-time Financial Representative career, allowing you to:<ul><li>Learn how to prospect and network to build your business and client base</li><li>Develop and execute on a business strategy</li><li>Call on potential clients and set meetings to understand their financial goals </li><li>Prepare plans and offer useful recommendations </li><li>Gain exposure to proprietary planning software platforms </li><li>Engage in weekly coaching, training, and development meetings</li><li>Receive Risk Product State Licensing: Life, Accident, and Health</li><li>Build life skills that create future career opportunities</li></ul> As a Northwestern Mutual College Financial Representative, you can expect a flexible schedule to work around your life and your classes. With the option to participate in our internship program year-round, you can continue to grow your practice and obtain support for registrations and certifications such as the Series 6 & 63 or CFP®. Get inspired at local and national recognition events, earn access to leadership programs, and collaborate with experts in our business. In fact, you’ll find diverse resources across our culture to ensure that you experience personal and professional growth in this program. With interest, eligible students have an opportunity to interview for a full-time Financial Representative or Advisor role upon graduation.#LI-Onsite

Qualifications:
Are you a fit for this internship?<ul><li>Full-time student; juniors and seniors preferred</li><li>Entrepreneurial ambitions and curiosity for sales</li><li>Highly involved on campus (leader, athlete, campus orgs, student government, etc)</li><li>Excellent time-management skills</li><li>Interest in financial literacy and planning tools</li><li>Business savvy and desire to increase critical thinking abilities</li></ul>Compensation & Benefits<ul><li>Performance-based earnings and revenue</li><li>Learning and Development Incentives (up to $1000/month, not inclusive of earned commissions)</li><li>Productivity Bonuses</li><li>Support for insurance licensing (life, health, DI, LTC)</li><li>Support for SIE, Series 6, Series 63 registrations (eligibility required)</li></ul>About UsFor over 165 years, we have helped our clients spend their lives living through comprehensive and innovative financial planning. We combine the expertise of our financial professionals with personalized digital experience and industry-leading products to give our clients the ability to successfully navigate their financial lives. Our tailored approach includes multiple financial strategies—insurance, investments, and annuities—built to reinforce each other, keeping our clients consistently on track to meet goal after goal. We lead with unmatched financial strength and access to the best products and services for our clients. Our Financial Representatives and College Financial Representatives are valued partners and proud business owners. As such, they are considered independent contractors1 for income tax purposes, and a "statutory employee" for Federal Insurance Contributions Act (FICA) tax purposes. As a company, we value an inclusive and belonging workplace where everyone’s unique viewpoints bring new successes. We strive to create teams that reflect our customers and communities, fostering an environment where all employees are welcomed, valued, and heard. Why join Northwestern Mutual<ul><li>Fortune 500 company (2023)</li><li>Top 100 Internship Programs, Yello x WayUp (2022)</li><li>5.0+ million clients and growing2</li><li>$257 billion retail investment client assets held or managed by Northwestern Mutual3</li><li>Forbes' Best Employers for Diversity (2018-2021)</li><li>Unsurpassed financial strength4</li><li>Best Place to Work for LGBTQ+ Equality- Human Rights Campaign Corporate Equality Index (2015-2021)</li></ul> 1 Northwestern Mutual College Financial Representatives are Independent Contractors whose income is based on production. If offered to apply for approval of an intern contract to become a Northwestern Mutual College Financial Representative, a national criminal background check is required. Should the background check results provide information which would not allow someone to work for Northwestern Mutual, approval to contract will be withdrawn.2 As of June 30, 20233 Combined client assets of NMIS and NMWMC as of June 30, 20234 Among U.S. life insurers. Ratings are for The Northwestern Mutual Life Insurance Company and Northwestern Long Term Care Insurance Company, as of the most recent review and report by each rating agency. Ratings as of: 06/23 (Moody’s Investors Service), 08/23 (A.M. Best Company), 08/23 (Fitch Ratings), 05/23 (S&P Global Ratings)

Salary Range:
USD $500.00 - USD $1,000.00 /Yr.

<h1>Who We Are</h1>
 What we believe. 
 We believe relationships are built on trust. That our lives and our work matter. And that doing what’s right is good for everyone — our clients, our employees, our financial representatives and our communities. 
 These beliefs launched our company nearly 160 years ago. Today, they’re just a few of the reasons why people choose to build careers at Northwestern Mutual.
 
 
 We’re known for our financial strength. 
 That means we’ll be here for the millions of people who are counting on us—our clients, our employees, our financial representatives and our communities. 
 
 We care.
 We make a positive difference in our communities. Nationally, thousands have benefited from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they’re passionate about. 
 

<h1>Why Work Here</h1>
 We’re strong and growing. 
 In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We’re strong, innovative and growing. And we want you to grow with us.
 
 
 We invest in our people. 
 We provide opportunities for employees to grow themselves, their careers, and, in turn, our business. Movement around the company is encouraged and we help our people build meaningful, long-term careers.
 
 Be part of building our future.
 We’re expanding our campus in downtown Milwaukee overlooking Lake Michigan. The Northwestern Mutual Tower and Commons will include a state-of-the-art employee Learning Institute, and will feature a natural light-filled, 21st century work environment. This signature development reinforces our commitment to job growth, attracting top talent and drawing new business to Milwaukee. 
 
 Enjoy Milwaukee. 
 Located on beautiful Lake Michigan, Milwaukee offers a perfect balance of big city and small town living. Home to Summerfest, the world’s largest music festival, Milwaukee has a thriving music scene, a celebrated annual film festival and vibrant performing arts community. Professional sports teams include the Milwaukee Brewers, Milwaukee Bucks and other major teams. And outdoor family fun is easy here. An extensive urban bike path network links our lakefront parks, beaches and other recreational hotspots. 
 
 <h1>Our Culture</h1>
 We are always evolving. 
 At Northwestern Mutual, our employees, and our business, are always evolving. We are agile and continuously learning and improving. We have a work environment that empowers problem solving and encourages innovation—you will make an impact here.
 
 
 We do what’s right. 
 Our “do-what’s-right” value is pervasive. We ask ourselves: “Is this in the best interest of our clients? Our employees? Our financial representatives?” Acting on this value improves our clients’ experience, and makes Northwestern Mutual a better place to work. 
 
 We recognize and develop possibilities in our people.
 Onsite training and leadership development programs help employees succeed and grow. We also sponsor learning opportunities outside the company to help employees stay current in their fields, network with peers and gain external perspective. 
 
 Diversity makes us better. 
 We believe diversity and inclusion cultivate creativity, innovation and a better experience for our clients. That’s why we recruit and grow people who bring unique perspectives, ideas, beliefs and cultural backgrounds.

Northwestern Mutual

College Financial Representative, Internship Program

[AW]-iCims

The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit. Why Planet Fitness? Each of our employees receive: <ul><li>Complimentary Back Card Membership </li><li>Company Facilitated Training </li><li>Advancement Opportunities </li><li>Rewards and Recognition Programs </li></ul>Essential Duties and Responsibilities <ul><li>Greet members, prospective members and guests, providing exceptional customer service. </li><li>Handle all front desk related activities including: </li><li>Answer phones in a friendly manner and assist callers with a variety of questions. </li><li>Check members into the system. </li><li>New member sign-up. </li><li>Take prospective members on tours. </li></ul><ul><li>Facilitate needed updates to member’s accounts. </li><li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. </li><li>Assist in maintaining the neatness and cleanliness of the club. </li><li>Close shift for that business day. </li><li>Create a bank deposit for next day. </li></ul>Qualifications/Requirements <ul><li>Customer service background preferred. </li><li>Basic computer proficiency. </li><li>A passion for fitness and health. </li><li>Upbeat and positive attitude! </li><li>Punctuality and reliability is a must. </li><li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. </li><li>Strong listener with the ability to empathize and problem solve. </li><li>Demonstrate diplomacy in all interactions while using appropriate behavior and language. </li><li>High School diploma/GED equivalent required. </li><li>Must be 18 years of age or older. </li></ul>Physical Demands <ul><li>Continual standing and walking during shift. </li><li>Continual talking in person or on the phone during shift. </li><li>Ability to work 3rd shift (overnights). </li><li>Must be able to occasionally lift up to 50 lbs. </li><li>Will occasionally encounter cleaning chemicals during shift. </li></ul>Pay & Benefits<ul><li>Potential of up to three raises per year</li><li>Great career advancement opportunities</li><li>Insurance benefits for full time staff</li><li>401k benefits based upon eligibility </li></ul>

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Customer Care Representative Jobs in Urbana, IL

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Customer Service Rep. - Champaign, ILACS Auto Club Services, Inc.

Customer Care RepresentativeDCC Propane, LLC

College Financial Representative, Internship ProgramNorthwestern Mutual

Overnight - Member Service RepresentativePlanet Fitness Champaign

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