786 Results for

Customer Care Manager Jobs in Gainesville, GA

Jobs

Braselton, GA

As a Senior Customer Service Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

11 days ago

Duluth, GA

$58–$63.33 / hour

Partner with Data Governance Lead, Data Domain Owners/Product Managers, Customer Master Data Lead, and broader Commercial Excellence team to facilitate project activities. • Lead and coordinate initiatives involving two or more work streams across Commercial Excellence and other business units such as Sales, Marketing, Supply Chain, and Customer Service.

6 days ago

Roswell, GA

A. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes. Participates and supports performance improvement inclusive of all stakeholders, research and research utilization to promote safe, quality patient care including initiating and/or leading such activities as well as, promoting an inter/intra-disciplinary process and actively supports/participates in shared governance at all levels in the system.

23 days ago

Roswell, GA

23 days ago

Roswell, GA

23 days ago

Roswell, GA

11 days ago

Roswell, GA

Exemplary Practice and Outcomes A. Performs the Nursing Process (assessment; diagnosis; identification of outcomes; planning; implementation and evaluation) in the performance of clinical care using evidence base practice, uses analytical/critical thinking and ensuring that care is individualized; coordinating care through effective partnerships recognizing that caring is central to achieve optimal patient care outcomes B. Serves as a preceptor and/or or mentor for other professional nurses (and staff or students for all disciplines) to ensure that there is a current and future qualified workforce, modeling the professional practice of nursing and creating a healthy work environment Evidence Based Practice and Research A. Promotes Evidence based practice, nursing research and performance improvement in nursing.

17 days ago

Alpharetta, GA

Full time

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Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities.

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.

11 days ago

Brookhaven, GA

$110,000–$120,000

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

5 days ago

Cumming, GA

Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.

21 days ago

Alpharetta, Georgia

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Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name.

This Organization Participates in e-Verify.

3 days ago

Alpharetta, GA

Ensure escalated cases are handled with appropriate documentation expectations and handoffs, including escalation to leadership and/or Financial Crimes Risk Management resources when required by procedure. Partners with Customer Care leadership and Financial Crimes Risk Management to support sound risk management practices and reinforces fraud-aware call handling.

30+ days ago

Alpharetta, GA

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Managed daily escalation activities by providing real-time guidance and decision support for complex, sensitive, and high-risk customer interactions, ensuring consistent resolution and adherence to established procedures.

Collaborated with leadership, compliance, risk management, and cross-functional teams to resolve complex cases, ensure proper case handoffs, and maintain alignment with operational and regulatory requirements.

6 days ago

Roswell, GA

p>In this role, you will lead a team of Customer Service Associates, manage workforce operations, champion process improvement, and collaborate cross-functionally with General Managers across store locations, IT, and other key stakeholders to ensure a seamless and consistent customer journey that reflects the passion and expertise PGA TOUR Superstore is known for. This position serves as the single point of leadership for the customer service function, owning both the day-to-day operational execution and delivering on our commitment to deliver world-class experiences across all service channels.

26 days ago

Roswell, GA

p>The Customer Care Team Manager leads, coaches, and develops a dedicated team of 8-12 Customer Care Associates within the Customer Care Center, with the majority of the role devoted to direct people leadership: daily coaching, performance development, and real-time support.

Duties and Responsibilities:

People Leadership & Coaching:
Directly supervise a dedicated team of Customer Care Associates, providing daily direction, real-time coaching, and hands-on support.

5 days ago

Lawrenceville, GA

Supports the Customer Service Manager in the coaching, support, and training of the Customer Service Representatives as well as provide accurate information to customers and colleagues while exhibiting exemplary customer service skills. How You'll Make an Impact: Assists Customer Care Representatives with their problem-solving abilities and techniques to ensure all customer issues are resolved in an appropriate and timely manner.

30+ days ago

Athens, GA

li>Develop effective, collaborative relationships with key stakeholders including primary care providers, managed care plan providers, home and community-based service providers (HCBS), formal/informal caregivers and families.

Collaborates and communicates with internal team members, including Central Intake and Assessment Team members, to ensure continuity of care for assigned members.

30+ days ago

Grayson, GA

$2,022–$2,026

TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Assisted Living, Memory Care, and short-term Respite. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace.

30+ days ago

Athens, GA

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Buford, GA

p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include:

leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Roswell, GA

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Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include:

Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Peachtree Corners, GA

$100,000–$140,000 / year

p>The Senior Customer Success Manager routinely collaborates with the customer to evaluate diverse issues or data and demonstrates the ability to understand unique challenges, identify opportunities and offer insights and effective solutions using company best practices.

4+ years of experience in customer success or account management role with a focus on diagnosing, diffusing, and resolving customer escalations preferably with national, multi-product or large regional accounts.

30+ days ago

Peachtree Corners, GA

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2+ years of experience in customer success or account management role with a focus on diagnosing, diffusing, and resolving customer escalations preferably with national, multi-product or large regional accounts.

Work autonomously to manage ongoing internal and external communication and projects across multiple customers simultaneously to ensure customer satisfaction and retention.

12 days ago

Duluth, GA

p>This role partners closely with the Product Owner and serves as an execution-focused administrator of platform operations-supporting backlog execution, content management, testing, release readiness, and incident resolution.

Job Description:

The eCommerce Platform Manager will play a critical, hands-on role in the day-to-day operation, optimization, and continuous improvement of Boehringer Connect, our B2B customer portal and eCommerce platform supporting the U.S. Animal Health business.

30+ days ago

Duluth, GA

Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. The Customer Success Manager (CSM) will be responsible for building long-term relationships with our enterprise customers, improving their customer experience, driving new revenue opportunities and ultimately ensuring success on the PrismHR platform.

30+ days ago

Alpharetta, GA

$84,600–$116,600 / year

You will have the unique opportunity to lead Quarterly Business Reviews (QBRs) for industry giants, translating the "voice of the customer" into tangible product innovations while orchestrating complex resolutions across global Trimble teams to ensure 100% client advocacy.

Senior Customer Success Manager, Enterprise CSM, SaaS Retention, Client Relationship Manager, Strategic Advisor, Gainsight, AECO, Construction Technology, Account Stewardship, QBR, Customer Advocacy, Revenue Expansion.

30+ days ago

Alpharetta, GA

Full time

The Customer Marketing Manager will deepen engagement across our customer base, help customers realize the full value of Profisee, and systematically turn satisfied customers into advocates and expansion opportunities, working within the Product & Customer Marketing team and in close partnership with Customer Success, Sales and Revenue Marketing. · 3-5+ years of experience in Customer Marketing, Product Marketing, Lifecycle Marketing or related B2B SaaS roles, with hands-on experience executing email and campaign programs in a marketing automation platform (Marketo preferred).

30+ days ago

Full time

p style="line-height:1.656;margin-top:16px;margin-bottom:16px">Maxio is the leading financial operations platform for B2B SaaS companies, helping teams automate billing, streamline revenue recognition, and gain real-time visibility into financial performance.

We’re looking for a Customer Success Manager who brings structure to complex customer situations, creates momentum where progress has stalled, and drives accounts from challenge to stability.

30+ days ago

Johns Creek, GA

p>JOB DESCRIPTION: The Social Work Care Manager (PRN) is responsible for patient care coordination from admission through discharge; ensuring smooth transitions of care as the patient is discharged from the hospital setting, ensuring and facilitating high quality clinical and cost outcomes, procuring and securing post-acute services, coordinating and advocating for patients and families with both internal and external stakeholders, and identifying and addressing potential barriers to care coordination/discharge planning in an effort to foster efficient care delivery and maximize reimbursement. PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

17 days ago

Johns Creek, GA

JOB DESCRIPTION: The RN Care Manager (PRN) is responsible for patient care coordination from admission through discharge; ensuring smooth transitions of care as the patient is discharged from the hospital setting, ensuring and facilitating high quality clinical and cost outcomes, procuring and securing post-acute services, coordinating and advocating for patients and families with both internal and external stakeholders, and identifying and addressing potential barriers to care coordination/discharge planning in an effort to foster efficient care delivery and maximize reimbursement. PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

30+ days ago

Sugar Hill, GA

$2,022–$2,026

TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Independent Living, Assisted Living, Memory Care, and short-term Respite. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace.

7 days ago

Johns Creek, Georgia

Description:

JOB DESCRIPTION: The Social Work Care Manager (PRN) is responsible for patient care coordination from admission through discharge; ensuring smooth transitions of care as the patient is discharged from the hospital setting, ensuring and facilitating high quality clinical and cost outcomes, procuring and securing post-acute services, coordinating and advocating for patients and families with both internal and external stakeholders, and identifying and addressing potential barriers to care coordination/discharge planning in an effort to foster efficient care delivery and maximize reimbursement. PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

18 days ago

Johns Creek, GA

The Care Manager is responsible for patient care coordination from admission through discharge; ensuring smooth transitions of care as the patient is discharged from the hospital setting, ensuring and facilitating high quality clinical and cost outcomes, procuring and securing post-acute services, coordinating and advocating for patients and families with both internal and external stakeholders, and identifying and addressing potential barriers to care coordination/discharge planning in an effort to foster efficient care delivery and maximize reimbursement. The Care Manager must communicate confidently, effectively, and therapeutically while being assertive and conveying an impression which reflects favorably upon the organization The Care Manager will initiate and facilitate discussions with the payors in order to act as an advocate on behalf of the patient and hospital in an effort to reduce non-covered, non-authorized, or denied services.

30+ days ago

Gainesville, Georgia

With support from Charge Nurses, educators, Clinical Nurse Specialists, and other nursing support personnel, the Nurse Manager directly supervises the clinical nursing and ancillary personnel assigned to his/her respective unit(s). The Nurse Manager identifies educational and training needs of departmental staff or individual(s) impacting assigned functions and plans with other appropriate staff members for the implementation of training needs.

11 days ago

Sandy Springs, GA

p>The RN Care Manager's primary responsibilities are to oversee care management and coordination of clinical activities for high-risk patients and to promote population management through effective education, self-management support, goal setting, and timely health care delivery.

Current License in the State of Georgia as a Registered Nurse or Nursing Compact (NLC/eNLC) or Multistate License OR an accredited advanced healthcare related degree.

30+ days ago

Gainesville, Georgia

p>The Assistant Nurse Manager (ANM), under the direct and indirect supervision of the Director, facilitates and assists with all levels of nursing care provided to patients within a nursing unit or practice location. In this role, the ANM will coordinate the activities of nursing staff, is accountable for the effective and efficient operation of the unit and staff including stat orders, treatments, plans of care, and clinical pathways are carried out in a consistent manner.

4 days ago

Lilburn, GA

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

30+ days ago

Lilburn, GA

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse). Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

30+ days ago

Athens, GA

$19–$32 / hour

Career areasBrandsResourcesAbout UsMilitaryAuto Care Center Service ManagerAthens, GAApply nowAuto Care Center Service ManagerAthens, GAApply nowAuto Care Center Service ManagerAthens, GAApply nowAuto Care Center Service ManagerWM Supercenter #28114375 Lexington RdAthens, GA 30605-2525CP-2811-9007Loading map. $19.00 - $32.00/hr*Full timeShift may start between 8:00am - 4:00pmRole summaryThese Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart.

20 days ago

Peachtree Corners, GA

$100,000–$140,000 / year

30+ days ago

Peachtree Corners, GA

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Work autonomously to manage ongoing internal and external communication and projects across multiple customers simultaneously to ensure customer satisfaction and retention.

12 days ago

Brookhaven, GA

$45,000–$50,000

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. If you are a proactive, detail-oriented professional with strong customer service experience preferably within the insurance industry—apply today.

Responsibilities

Manage and resolve inquiries from employer groups, plan administrators, and brokers with professionalism and accuracy.

5 days ago

Alpharetta, Georgia

li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size:16px">Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning.

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale.

4 days ago

$50,000–$75,000 / year

This role is focused on delivering an exceptional customer experience during times of loss by supporting homeowners on-site and ensuring clear, consistent communication throughout the restoration process. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none.

30+ days ago

Buford, GA

$40,000–$60,000 / year

p>Serving the Atlanta Area for over 77 years, Visiting Nurse is a leading provider of home healthcare, long-term care at home, hospice, and palliative care services, helping patients and their loved ones receive care at home following an illness, surgery, or hospital stay. To achieve patient and employee satisfaction scores and clinical outcomes within the top 10 percent of all home healthcare providers in the U.S. To continue to invest in our strong community partnerships, coordinated care solutions, top-performing workforce, and innovative technologies to improve affordability throughout the healthcare continuum.

30+ days ago

Alpharetta, GA

$20–$21 / hour

About Priority: Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. What Success Looks Like: Success for a Customer Care Representative (CCR) is defined by how effectively they support customers, resolve issues, and contribute to a positive brand experience.

30+ days ago

Suwanee, GA

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IDR is seeking a Customer Care Advisor to join one of our top clients in Suwanee, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

3 days ago

Flowery Branch, Georgia

At Paul Davis of Lanier Isles, we take pride in delivering excellent service while living out our core values every day.

Compensation: $50,000.00 - $75,000.00 per year

. This role is focused on delivering an exceptional customer experience during times of loss by supporting homeowners on-site and ensuring clear, consistent communication throughout the restoration process.

30+ days ago

Gainesville, GA

Other duties of the RN Lead Care Manager include, but are not limited to, implementation of policies and procedures, to support care management programs and promote collaboration, supervise and provide support to ensure services reach the target populations, assist with developing and facilitating training for HP2 Care Management staff, serves as a liaison between the organization and community partners, to advocate for patients, lead interdisciplinary team meetings, to identify concerns/issues and implement strategies and interventions, consultation with members on their medications and durable medical equipment, review member care plans, address home care needs, and connect members to community resources; collaboration with primary care physicians and other providers to ensure there are no gaps in care; collaboration with members, providers, and care givers to ensure positive care outcomes during care transitions. Tailors interventions that are multi-faceted, improve quality and cost effectiveness to meet the patient's need while respecting the patient's role as a decision maker in the care planning process: Effectively uses the following tools/strategies that include, but are not limited to: evidence-based guidelines and practices, interactive care plan developed based on patient-set priorities where applicable, collaboration with multidisciplinary care teams, meet medical home (PCMH) requirements, physical/behavioral health integration, and patient self-management education and training.

28 days ago

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Customer Care Manager Jobs in Gainesville, GA

Senior Customer Service Manager Uline

Commercial Data Change Manager Joulé

RN Acute Care - Medical Telemetry - Full-Time Night Shift Wellstar Health Systems, Inc.

RN - Acute Care - Ortho Surgical - Part-Time Night Shift Wellstar Health Systems, Inc.

RN - Acute Care - Cardiac Telemetry - Full-Time Night Wellstar Health Systems, Inc.

RN - Acute Care- Cardiac Telemetry- Full-Time Night Shift Wellstar Health Systems, Inc.

RN- Acute Care - Cardiac Telemetry- Full-Time Night Shift Wellstar Health Systems, Inc.

VP Division Manager Lennar Homes

Customer Care Manager Vaco LLC

Customer Care Manager II - Cumming, GA PulteGroup Inc

Customer Care Manager II - Braselton, GA PulteGroup

This Organization Participates in e-Verify.

Escalation Manager - Customer Care Centers Bank OZK

Escalation Manager - Customer Care Centers Hiregy

Manager Customer Care Operations PGA Tour Superstore Inc

Customer Care Team Manager PGA Tour Superstore Inc

Senior Customer Care Representative Ilitch Holdings, Inc.

Care Manager for Care Management Services Georgia Med Group

Care Manager Benton House of Grayson

Full-Time Customer Experience Manager The Michaels Companies Inc

PT Customer Experience Manager The Michaels Companies Inc

Part Time Customer Experience Manager The Michaels Companies Inc

Senior Customer Success Manager Brightree LLC

Customer Success Manager Brightree LLC

Customer Portal & eCommerce Platform Manager (Associate Product Owner) Boehringer Ingelheim International GmbH

Customer Success Manager - GA - On Site Vensure Employer Solutions

Senior Customer Success Manager Trimble Inc

Customer Marketing Manager Profisee Group Inc

Customer Success Manager Maxio

Care Manager Social Worker Emory Healthcare Inc

Care Manager Registered Nurse / RN Emory Healthcare Inc

Care Managers Benton House of Sugar Hill

Care Manager Social Worker Emory Healthcare

Care Manager IP (Posting) Emory Healthcare Inc

Nurse Manager Neuro Intermediate Care Units-Gainesville Campus Northeast Georgia Medical Center

Care Manager - RN Northside Hospital Inc

Assistant Nurse Manager - Heart Failure Intermediate Care Unit - Full Time Nights Northeast Georgia Medical Center

Care Manager Sunrise Senior Living

Med Care Manager Sunrise Senior Living LLC

Auto Care Center Service Manager Walmart Inc

Senior Customer Success Manager ResMed Inc

Customer Success Manager ResMed Inc

Customer Care Associate Vaco LLC

Customer Success Renewals Manager Veeam Software

Field Customer Care Specialist Paul Davis Restoration

Care Manager BSW Visiting Nurse Health System Inc

Customer Care Rep 1 Priority Technology Holdings, Inc.

Customer Care Advisor IDR Inc

Field Customer Care Specialist Paul Davis Restoration & Remodeling

Manager-Team Lead Care Northeast Georgia Health System Inc

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