2,448 Results for

Customer Care Manager Jobs in Annapolis, MD

Jobs

New!

Baltimore, MD3 days ago

Other: • Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. • Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.

Baltimore, MD25 days ago

$146,400–$219,600 Per Year
Full-time

Applying knowledge of the healthcare industry, trends, applicable laws and regulations, market conditions, and the market access environment (including but not limited to pharmacy economics, payer reimbursement landscape, and patient flow/influence between academic institutions, hospitals, and community practices). With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.

20724, MD8 days ago

The Operations Manager and field leadership team will report directly to this role, with responsibility for executing daily operations, workforce planning, scheduling, and project coordination to meet the demands of complex scaffolding installations. The General Manager will oversee a growing regional team supporting scaffolding construction projects, delivering safe, efficient, and compliant access solutions across a range of job sites.

Washington DC, DC12 days ago

$175,000–$244,500 Per Year

Own Metrics & Business Impact Own and report on clear success metrics, including learner activation rate, course completion rate, time-to-first-value, 7/30/90-day retention cohorts, and revenue per learner, using data to continuously refine product strategy. UX-Obsessed for Learning – You bring a strong UI/UX sensibility focused on learner journeys, content discovery, progress tracking, and habit formation, with a track record of delivering intuitive and delightful learning experiences.

Washington DC, DC12 days ago

Manage a sales territory overlaying with an established Invisalign Region, serving as a business partner to modernize and grow the iTero intraoral scanners install base, ultimately leading to the adoption of Invisalign clear aligners in Ortho practices. With your commercial acumen and influencing skills the Digital Platform Territory Manager will sell iTero intraoral scanners to customers including general dentists and orthodontists by applying comprehensive knowledge and expertise of our Digital Platform.

New!

Baltimore, MD3 days ago

$1,594.60–$1,782.20

Baltimore, MD8 days ago

$32.10–$32.10 Per Hour

In this role, you’ll manage escalated service issues and serve as a key point of contact for members and brokers—especially when situations are complex, urgent, or sensitive. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.

New!

Washington, DC3 days ago

$2,583–$2,748

Washington DC, DC12 days ago

Remote

Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance. Our products are installed in more than 15,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate.

Washington DC, DC12 days ago

Remote

$94,000–$143,000 Per Year

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Conduct technical accounting research in collaboration with the Revenue Accounting Senior Manager, ensure appropriate solutions are implemented with process documentation, and as needed document conclusions in accounting policy format.

Washington DC, DC10 days ago

Remote

$127,219–$190,828 Per Year

Building on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases – and make a bigger difference in their lives.

Washington, DC12 days ago

The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

Silver Spring, MD12 days ago

New!

Washington, DC2 days ago

$150,000–$400,000 Per Year

Experience representing hospitals, health systems, physician groups, Medicare Advantage organizations, managed care organizations, pharmacy benefit managers (PBMs), healthcare technology companies, or private equity-backed healthcare platforms. Demonstrated experience representing clients before the U.S. Department of Justice (DOJ), U.S. Attorney's Offices, Department of Health and Human Services Office of Inspector General (HHS-OIG), Centers for Medicare & Medicaid Services (CMS), state Medicaid agencies, and other federal or state enforcement authorities.

Washington DC, DC12 days ago

Remote

$114,000–$194,000 Per Year

Establish a performance system that measures and improves the quality, coverage, and speed of customer save motions and optimizes capacity and routing models so the highest-revenue and highest-risk customers receive prioritized attention. 12+ of experience, a proven track record of improving Gross & Net Revenue Retention in a SaaS environment, with clear playbooks that moved the needle (early adoption, de-escalation, save motions, product activation).

New!

Washington DC, DC1 day ago

$110,000–$126,000

We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.

New!

Upper Marlboro, MD1 day ago

Documentation: Use technology such as iPads, laptops, smartphones, and Interactive Voice Recognition (e.g., Siri or Google Assistant) to document projects, including daily notes, labor logs, progress reports, and change orders. Equipment Maintenance: Perform routine servicing, cleaning, and maintenance of floor care equipment, including surface prep tools, cleaning gear, hoses, cables, and other accessories.

Washington, DC12 days ago

$59,820–$101,836

The Clinical Dietitian is responsible for collecting pertinent information development of appropriate care plans monitoring the status of patients counseling patient and family on special nutritional requirements consulting with other health personnel (physician nurse pharmacist case manger therapist etc.) as appropriate. Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.

Washington DC, DC12 days ago

Remote

$187,000–$260,000 Per Year

You will work alongside a star team from engineering, data science, computer vision, research & design, marketing, operations, legal, sales & customer success in a fast-paced, rapidly growing, technology environment to build intelligent experiences to shift behavior and drive ROI-positive impact for customers. Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Columbia, MD7 days ago

$80,297.82–$125,948 Per Year
Full-time

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Research and analyze approvals/permits, zoning, engineering plans, improvement estimates, off-site, phase 1 environmental reports, improvements/contributions, soils/geology, wetlands, utilities, affordable housing component/contribution, surveys and building costs.

Washington, DC23 days ago

Remote

The CSM manages the team responsible for handling these contacts, ensures all provider communications are addressed accurately and within contractually required response timeframes, and escalates unresolved or sensitive issues to the Project Manager. Handle provider inquiries related to Additional Documentation Request (ADR) letters, medical review determinations, Discussion and Education (D&E) session scheduling, and Medicare appeals processes; ensure staff are trained and equipped to address each inquiry type accurately.

Baltimore, Maryland28 days ago

Remote

$90,000–$110,000 Per Year

Manage relationships with stakeholders across multiple levels including State agency leadership, executive sponsors, program administrators, provider executives and clinical leaders. The Enterprise CSM will own executive relationships with state stakeholders and partner organizations while leading and mentoring a team of In-State Customer Success Managers responsible for provider engagement and frontline program support.

Washington, DC30+ days ago

$99,000–$124,000 Per Year

Renew and grow a portfolio of Public Sector customer accounts by proactively anticipating needs, recommending additional products and services, and delivering an excellent customer experience as measured by net revenue retention and product usage. The Senior Customer Success Manager (CSM), Public Sector is a highly motivated and commercially minded individual responsible for end-to-end customer lifecycle management that drives long-term satisfaction, net revenue retention, NPS, product usage, and referrals.

Edgewater, MD30+ days ago

Utilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals. Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer's cart.

Washington, DC30+ days ago

$75,000–$93,000 Per Year

The CSM II performs hands-on account management activities and collaborates with cross-functional teams to coordinate successful onboarding, training, adoption, and ongoing customer relationships that drive long-term satisfaction and accelerated net retention growth. Renew and grow a portfolio of customer accounts by proactively anticipating needs, recommending additional products and services, and providing an excellent customer experience as measured by revenue retention and product usage.

Towson, MD8 days ago

$58,488.99–$93,582.39 Per Year

Under general supervision, provides psycho-social services including: psychosocial assessment, complex discharge planning, coordination of services, resource referral, support group facilitation and consultation. Skills: Knowledge of various social, home care, extended care, hospice, government program, commercial insurance and community services.

Washington, DC23 days ago

Remote

$97,500–$131,625 Per Year

Reporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enable IT teams at some of the world’s largest organizations to modernize their infrastructure. + Understand Alternative Solutions to Improve Competitive Position: Actively understand alternative market solutions and accepted approaches that customers may employ to solve their challenges to continuously inform product strategy and tune strategic messaging that feeds campaigns, enablement and customer programing.

Baltimore, MD29 days ago

Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.

Baltimore, Maryland16 days ago

Remote

$75,000–$85,000 Per Year

Lead and manage a complex, phased platform implementation spanning multiple provider organizations across multiple states, including:Multi-phase project planning, milestone tracking, and cross-functional coordination across internal teams (integrations, technical support, product) and customer stakeholders. The CSM’s primary focus is to lead a complex, phased implementation across multiple locations and states, build trusted relationships at every level of the organization, drive deep product adoption, and ensure the customer achieves meaningful, measurable outcomes.

Baltimore, MD30+ days ago

Remote

$72,216–$143,429 Per Year

The Care Manager works closely with members and the interdisciplinary care team to ensure members have an effective plan of care and positive member experience that leads to optimal health and cost-effective outcomes. Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

Baltimore, MD30+ days ago

Remote

$72,216–$143,429 Per Year

The Care Manager works closely with members and the interdisciplinary care team to ensure members have an effective plan of care and positive member experience that leads to optimal health and cost-effective outcomes. Federal Disclosure Physical Demand Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

Waldorf, MD30+ days ago

Annapolis, MD23 days ago

Remote

In this CSM role working with database and analytic products, you will partner cross‑functionally to align customer goals with intelligent insights, track success using predictive signals, and proactively optimize outcomes. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.

Baltimore, MD30+ days ago

Remote

$72,216–$143,429 Per Year

The Care Manager works closely with members and the interdisciplinary care team to ensure members have an effective plan of care and positive member experience that leads to optimal health and cost-effective outcomes. Experience: 5 years clinically related experience working in Care Management, Discharge Coordination, Home Health Utilization Review, Disease Management, or other direct patient care experience.

Franklin, MD30+ days ago

$64,992.56–$99,876.12 Per Year

Teaches family members, facility staff , hired caregivers, patient care skills, including: pain control, medication (RN titrates medication within prescribed range), injections, draws blood for labs, manages IVs, dressing changes, hygiene, nutrition, checking vital signs in accordance with orders from physician, as well as addressing emotional needs. • Establish/maintain professional working relationships with a variety of facility staff; ED, DON, medicine techs, aides, nurses (LPNs and RNs), rehab staff, housekeeping, etc.

Bowie, MD30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: • leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager • Other duties as assigned.

Bowie, MD30+ days ago

Maryland (MD), MD30+ days ago

NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology.

Washington, DC17 days ago

Remote

$91,935–$153,225 Per Year

Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. We focus on delivering exceptional customer experiences, ensuring value realization, and supporting strategic business objectives through proactive customer success management and targeted account strategies.

Baltimore, MD30+ days ago

Remote

Full-time

As part of an assigned team, develops effective collaborative relationships with TriWest's inter and intra-departmental stakeholders and other SMEs, C-Suite executives, and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives. The Provider Program Manager ensures that strategic, enterprise-wide programs are well defined, planned, tracked, and communicated in a consistent manner; is responsible for collaborating with C-Suite executives and other stakeholders; and is responsible for deliverables that meet defined requirements and for utilizing project management best practices.

Washington, DC30+ days ago

We need a high-achieving and goal-oriented individual who is comfortable on the phones and excels at translating complex technical and fintech concepts into simple, actionable value for doctors, office managers, and practice admins who may be less familiar with our technology. The team is backed by some of the world's leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD.

Parkville, MD15 days ago

$105,000–$115,000 Per Year

Coordinate and oversee direct and indirect patient services for Home Health (certified) and Home Support (private duty) agencies, ensuring patient care is coordinated and managed appropriately. Oak Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.

New!

Baltimore, MD5 days ago

$100,000–$150,000 Per Year

Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer's disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Axsome Therapeutics is currently searching for a field based Long-Term Care (LTC) Specialty Account Manager (SAM) to drive LTC commercial activities for an assigned geography by executing marketing strategies to ensure a successful launch and make a meaningful difference through the execution of commercial activities.

Baltimore, MD8 days ago

$100,000–$150,000 Per Year

Hanover, MD30+ days ago

$16–$22.20 Per Hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

annapolis, MD30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Ellicott City, MD30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

alexandria, VA30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Baltimore, MD30+ days ago

Trustworthy Staffing Solutions has proudly served the community for 20 years, delivering high-quality healthcare staffing and home care services. We are seeking a compassionate and experienced Registered Nurse (RN) to join our growing home care team as a Case Manager.

Stand out to leading employers.

Upload your resume and let employers find you for new Customer Care Manager job openings. Plus, receive relevant job matches delivered straight to your inbox.

Create A Free Account

Customer Care Manager Jobs in Annapolis, MD

Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical Care

Oncology Territory Manager, Lung - Baltimore Daiichi Sankyo, Inc.

General Manager (Scaffolding Projects) System One

Staff Product Manager - Creators HighLevel

Digital Platform Territory Manager Align Technology, Inc.

Travel Nurse RN - Case Manager - $1,595 to $1,782 per week in Baltimore, MD Prime Time Healthcare

Client Relationship Manager System One

Travel Nurse RN - Nurse Manager - $2,583 to $2,748 per week in Washington, DC Fusion Medical Staffing

Marketing Manager - Remote ButterflyMX

Manager, Revenue Accounting - Remote Motive

Senior Manager, Clinical Nurse Educator – Sickle Cell Disease - Remote Agios Pharmaceuticals

Patient Care Coordinator RN, Short Hours, Capitol Hill MOB Kaiser Permanente

Patient Care Coordinator RN, Holy Cross Hospital Kaiser Permanente

Attorney - FCA/Healthcare Fraud Enforcement Jobot

Director, Customer Retention - Remote HighLevel

Multi-Specialty Account Manager - Washington, DC Lundbeck

Floor Care Driver Technician Herc Rentals Inc

Dietitian Nutrition Services - Part time MedStar Health

Director of Product Management, AI - Remote Motive

Due Diligence Manager Lennar Homes

Customer Service Manager - Federal Health (CMS) DOMA Technologies

Enterprise Customer Success Manager – State Program Lead Impruvon

Senior Customer Success Manager, Public Sector Diligent Corp

Customer Experience Manager Weis Markets Inc

Customer Success Manager II, Public Sector Diligent Corp

Care Management Continuing Care Manager Weekender Greater Baltimore Medical Center

Senior Solution & Customer Marketing Manager Rocket Software

Customer Care Agent Mon-Fri 8am-4:30pm Vital Records Control

Customer Success Manager – Strategic Accounts Impruvon

Care Manager (Remote) Blue Cross and Blue Shield Association

Care Manager - RN (Remote) Blue Cross and Blue Shield Association

Assistant Customer Experience Manager Weis Markets

Customer Success Manager - Vertica Rocket Software

Care Manager - (Remote) Blue Cross and Blue Shield Association

Home Care Nurse- Case Manager Greater Baltimore Medical Center

Part Time Customer Experience Manager The Michaels Companies Inc

Full Time Customer Experience Manager The Michaels Companies Inc

Security Account Manager - Tier 1 Service Provider Customers NetScout

Manager, Customer Success - Secondary Education East Coast (USA Remote) Turnitin LLC

Provider Program Manager - Provider Strat Value Base Care TriWest Healthcare Alliance

Customer Success Manager Nitra Inc

RN Clinical Manager - Home Care Erickson Senior Living

Specialty Account Manager, Long Term Care (Baltimore, MD) Axsome Therapeutics

Specialty Account Manager, Long Term Care Baltimore, MD Axsome Therapeutics Inc

Part Time Customer Experience Manager Nights and Weekends The Michaels Companies Inc

8811- FT Customer Experience Manager The Michaels Companies Inc

Customer Experience Manager PT The Michaels Companies Inc

Retail Manager - Customer Experience - Part Time - Nights The Michaels Companies Inc

Registered Nurse Case Manager Flexible Home Care Role Trustworthy Staffing Solutions - Baltimore, MD

Similar Job Searches