PART_TIME

FEED

UNKNOWN

The Registered Nurse Care Manager provides case management services that are member-centric and include assessment, planning, facilitation, care coordination, evaluation and advocacy to all members across the healthcare continuum. Facilitate the coordination, communication and collaboration of the individual’s care among his/her providers including tertiary, non-plan providers and community resources with the goal of controlling costs and improving quality.

The Registered Nurse Care Manager provides case management services that are member-centric and include assessment, planning, facilitation, care coordination, evaluation and advocacy to all members across the healthcare continuum. The Care Manager advocates for options and services to meet an individual’s and family’s comprehensive health needs through communication and coordination of available resources to promote quality, cost-effective outcomes.Location: Candidates must reside in the state of Wisconsin for consideration. This position is eligible to work at your home office (reliable internet is required). Travel to the corporate office in Menasha is required occasionally for the position, including on first day.Hours: 1.0 FTE, 40 hours per week, 8am - 5pm Monday through FridayCheck out our <a href="https://www.youtube.com/watch?v=Oea3uHW0EV0" rel="noopener nofollow noreferrer" target="_blank">2025 Community Report</a><a href="https://networkhealth.com/__assets/pdf/2025_annual_report.pdf" rel="noopener nofollow noreferrer" target="_blank"></a> to learn a little more about the difference our employees make in the communities we live and work in. As an employee, you will have the opportunity to work hard and have fun while getting paid to volunteer in your local neighborhood. You too, can be part of the team and making a difference. Apply to this position to learn more about our team.Job Responsibilities:<ul><li>Screen candidates for case management and when appropriate completes assessments, care plans with prioritized goals, interventions, and timeframes for re-assessment using evidence-based clinical guidelines. Evaluate and determine member needs based on clinical or behavioral information such as diagnosis, disease progression, procedures and other related therapies</li><li>Review results from medical or behavioral tests and procedures and updates care plan to reflect progress towards goals; close cases when expected goals/outcomes are achieved</li><li>Provide information and outreach regarding case or condition management activities to members, caregivers, providers and their administrative staff</li><li>Evaluate and process member referrals from physicians to other specialty providers</li><li>Assess, plan, facilitate and advocate for individuals to identify quality, cost effective interventions services and resources to ensure health needs are met</li><li>Works with members and families on self-management approaches using coaching techniques such as motivational interviewing</li><li>Educate the individual, his/her family and caretakers about case and condition management, the individual’s health condition(s), medications, provider and community resources and insurance benefits to support quality, cost effective health outcomes.</li><li>Facilitate the coordination, communication and collaboration of the individual’s care among his/her providers including tertiary, non-plan providers and community resources with the goal of controlling costs and improving quality.</li><li>Schedule visits with the individual and participates in facility-based care conferences as appropriate to ensure quality care, appropriate use of services, and transition planning.</li><li>Stay abreast of current best practices and new developments</li><li>Other duties as assigned</li></ul>Job Requirements:<ul><li>Graduation from accredited school of nursing</li><li>Bachelor’s degree in Nursing preferred</li><li>RN licensure in the State of Wisconsin</li><li>Case Management certification preferred</li><li>Four years of clinical health care experience as a RN required</li><li>Previous experience in case management, utilization management, insurance, or managed care preferred</li><li>Experience with Medicare, Medicaid preferred</li></ul>Network Health is an Equal Opportunity Employer

Network Health, Inc

RN Care Manager

Best Practices

Candidate Screening

Case Management

Certified Case Manager (CCM)

Clinical Assessment

Clinical Information

Clinical Practices/Protocols

Coaching

Conferences

Cost Control

Establish Priorities

Health Plan

Healthcare

Insurance

Managed Care

Medicaid

Medical Diagnosis

Medical Tests

Medical Treatment

Medicare

Medications

Needs Assessment

Nursing

Nursing Credentials

Patient Care

Quality Management

Registered Nurse (RN)

Training/Teaching

Utilization Management

Willing to Travel

OTHER

This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Contributes to and upholds a positive team culture and employee experience by fostering teamwork, collaborating effectively, maintaining an encouraging environment, and by supporting coworkers through kind and respectful behaviors.

Overview:
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary:
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle, loading and unloading supplies and transporting the mobile staff in a safe and efficient manner. The Specialist, Donor Driver plays an essential role in promoting and maintaining a collaborative and respectful team culture and contributes to a strong and engaging employee experience. The individual models teamwork, effective communication, and professionalism and fosters an environment where donors and colleagues feel safe, valued, and respected.

Total Rewards Package:
Compensation The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications. Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities:
<ul><li>Follows all DOT guidelines when operating full-size commercial van/Promaster, and safely transports staff, supplies, and equipment.</li><li>Loads/unloads supplies and performs set up at the mobile site, including technology systems and quality control.</li><li>Performs donor screening (collects donor histories), mini-physical, and phlebotomy.</li><li>Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate. Provides a service-centric donor experience by interacting with donors respectfully, compassionately, and professionally.</li><li>May conduct automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation.</li><li>Contributes to and upholds a positive team culture and employee experience by fostering teamwork, collaborating effectively, maintaining an encouraging environment, and by supporting coworkers through kind and respectful behaviors.</li><li>Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed. May prepare/pack units for transport.</li><li>Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed.</li><li>Rebooks donors for future donation appointments.</li><li>May be subject to additional background checks as required by sponsor if asked to assist a mobile.</li><li>Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification</li><li>Understands and performs in accordance with all applicable regulatory and compliance requirements</li><li>Complies with all standard operating policies and procedures</li></ul>

Qualifications:
Education<ul><li>High School Diploma required</li><li>GED required</li></ul>Experience<ul><li>1-3 years relevant people facing experience preferred</li><li>Less than 1 year job-related experience. required</li></ul>Knowledge, Skills and Abilities<ul><li>Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. required</li><li>Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required</li><li>Must have basic mathematical aptitude and strong attention to detail. required</li><li>Ability to apply judgment to written or oral instructions. required</li><li>Ability to organize work to provide productive workflow. required</li><li>Ability to provide a consistently positive donor experience through professional, empathetic donor-centric service. required</li><li>Ability/desire to contribute to and uphold a positive team culture through respectful communication, behaviors, and collaboration required</li><li>Flexibility to work independently, with a team, and adaptability to changing organizational and donor needs. required</li><li>Strong communication skills, including the ability to respectfully provide and receive feedback to/from peers/donors/leadership. required</li><li>Ability to work evening, weekend, and holiday hours. required</li><li>Ability to learn/utilize computer applications as required to perform duties. required</li></ul>Licenses and Certifications<ul><li>DL NUMBER - Driver License, Valid and in State required</li><li>Cargo certification required</li></ul>Tools and Technology<ul><li>Navigation system. required</li><li>Personal Computer (desktop, laptop, tablet). required</li><li>General office equipment (computer, printer, fax, copy machine). required</li><li>Microsoft Suite (Word, Excel, PowerPoint, Outlook). required</li><li>Screening equipment including: • Lancet • Sphygmomanometer (BP cuff) • Temperature probe • Hemoglobin analyzer required</li><li>Phlebotomy collection equipment that may include blood mixer, Trima, Alyx required</li></ul>#AJ123

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