CPD's work spans a broad portfolio: major enforcement actions against companies engaged in deceptive trade practices; administrative adjudication of cease and desist proceedings; mediation of tens of thousands of consumer disputes; oversight of the Health Education and Advocacy Unit (HEAU), which mediates billing, insurance coverage, and surprise medical bill disputes; administration of the Home Builder Registration and Guaranty Fund program; data privacy enforcement under the Maryland Online Data Privacy Act and the Maryland Kids Code; consumer outreach, education, and publication programs; and multi-state and federal enforcement coordination. CPD is organized into multiple units: arbitration, asset recovery, false claims, finance & lending, general enforcement, guaranty fund, health clubs, health education & advocacy, housing enforcement, home builders registration, identity theft, mediation, opioids enforcement, investigations, and administrative/operational functions, with a legal structure that gives the Division Chief final administrative adjudicatory authority over contested enforcement proceedings under Md.