p>RESPONSIBILITIES: As member of local human resources client service team, provides for customer-focused services to an assigned affiliate site to respond to employee questions or concerns regarding plan provisions, options, contribution rates; system and affiliate-specific policies and procedures, and where applicable provisions under collective bargaining agreements.
Analyzes need for computerized reports and identifies ability to provide same through Human Resources Information Systems; prepares report specifications and ensures timely testing and verification of data between vendor and Human Resources Information Systems.