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This role will assist the Senior Manager of Process Management in overseeing, managing, and executing multiple HR process improvement programs across Talent Acquisition, Organizational Design and Development, Performance Management, Compensation, Benefits, and HR Operations and Analytics. Role SummaryThe Program Management Office (PMO) is seeking an experienced Project Manager HR Process Improvement consultant to support enterprise-wide HR and People initiatives.

Role SummaryThe Program Management Office (PMO) is seeking an experienced Project Manager HR Process Improvement consultant to support enterprise-wide HR and People initiatives. This role will assist the Senior Manager of Process Management in overseeing, managing, and executing multiple HR process improvement programs across Talent Acquisition, Organizational Design and Development, Performance Management, Compensation, Benefits, and HR Operations and Analytics.The Project Manager will serve as a key driver of continuous improvement, leveraging Lean Six Sigma methodologies, process modeling, and data-driven analysis to optimize workflows, improve efficiency, and standardize HR processes across the organization. This role also supports the organization's business architecture and serves as part of the Center of Excellence for business analysis and process improvement.Key Responsibilities<ul><li>Perform cost-benefit analysis and PMO reporting for process improvement projects across multiple agencies</li><li>Lead process improvement initiatives focused on productivity, quality, safety, and operational efficiency</li><li>Conduct root-cause analysis, value stream mapping, and statistical analysis to identify improvement opportunities</li><li>Facilitate process re-engineering workshops with internal stakeholders and subject matter experts (SMEs)</li><li>Develop, review, and maintain business process models, organizational charts, and workflow documentation</li><li>Build and maintain process maps, project plans, data collection plans, and analysis reports</li><li>Create, update, and audit Standard Operating Procedures (SOPs) and standardized work documentation</li><li>Establish benchmarks, KPIs, and performance metrics to track program progress and outcomes</li><li>Identify synergies, gaps, and opportunities for process standardization and optimization</li><li>Support business architecture initiatives, including defining HR capabilities, processes, controls, and KPIs</li><li>Lead and support Kaizen events, continuous improvement initiatives, and cross-functional improvement teams</li></ul>Required Qualifications<ul><li>Certified Lean Six Sigma Green Belt from an accredited institution (Black Belt preferred)</li><li>Minimum 7 years of experience in Business Process Modeling and Management</li><li>Advanced proficiency in MS Visio for process mapping (required)</li><li>Strong experience conducting root-cause analysis and value stream mapping</li><li>Proven ability to lead and deliver strategic and local process improvement projects</li><li>Strong project management, coordination, and multi-tasking skills</li><li>Excellent verbal, written, presentation, and stakeholder communication skills</li><li>Strong analytical, problem-solving, and decision-making abilities</li><li>Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment</li></ul>Technical Skills<ul><li>Microsoft Office (Word, Excel, PowerPoint, Visio, Access)</li><li>Microsoft SharePoint (2010 or higher)</li><li>Microsoft Project (2010 or higher)</li><li>BPMN-based process modeling standards</li><li>Experience creating SOPs and standardized documentation</li><li>Working knowledge of PeopleSoft HCM and Oracle HCM</li><li>Experience with cloud migrations (preferred)</li></ul>Preferred Experience and Knowledge<ul><li>General knowledge of public mass transit assets and operations</li><li>Expert knowledge of Lean methodologies, including waste elimination, 5S, flow, error proofing, and Total Productive Maintenance</li><li>Experience leading Kaizen or Continuous Improvement events</li><li>Strong leadership and team facilitation skills</li><li>Ability to interact effectively with stakeholders at all organizational levels and external agencies</li></ul>Additional Requirements<ul><li>Ability to prepare concise, insightful reports in a timely manner</li><li>Strong organizational and planning skills with high attention to detail</li><li>Comfortable operating in a high-pressure, fast-paced environment</li></ul>

Neotecra, Inc.

Project Manager – HR Process Improvement

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4. Track various waste streams including but not limited to water shuttling and/or water disposal quantities, soil shipments, roll-off container inventories, drum inventories, etc. Provide field work support for waste disposal needs of various waste streams (e.g., soils, water, drums, etc.).

Job Responsibilities:1. Provide field work support for waste disposal needs of various waste streams (e.g., soils, water, drums, etc.).2. Execute manifests and sign off on TandM worksheets.3. Direct contractors/vendors on job assignments for the day and provide site access when necessary.4. Track various waste streams including but not limited to water shuttling and/or water disposal quantities, soil shipments, roll-off container inventories, drum inventories, etc.6. Ensure contractors/vendors have the appropriate PPE, safety requirements, documentation, and equipment/materials to complete services being requested.7. Complete oversight of environmental sampling needs and/or spill cleanup on project sites.Required:1. Computer skills including Microsoft applications and database entry.2. Effective communication skills to work with Project Coordinators and various vendors/contractors.3. Valid driver's license.Preferred Skills:1. Department of Transportation (DOT) training.2. Construction Safety Training and Certifications

Project Coordinator - Waste Management

The Project Manager works closely with business stakeholders, IT teams, and external vendors to drive successful adoption of ServiceNow solutions across the Oraganization. Key Responsibilities Project Management Manage end-to-end ServiceNow projects, including planning, scheduling, execution, monitoring, and delivery.

Overview The ServiceNow Project Manager is responsible for managing and delivering ServiceNow modernization initiatives across the organization. This role oversees the planning, execution, and delivery of ServiceNow implementation and enhancement projects, ensuring alignment with business objectives, timelines, budgets, and quality standards. The Project Manager works closely with business stakeholders, IT teams, and external vendors to drive successful adoption of ServiceNow solutions across the Oraganization. Key Responsibilities Project Management <ul><li>Manage end-to-end ServiceNow projects, including planning, scheduling, execution, monitoring, and delivery</li><li>Develop and maintain detailed project plans, timelines, budgets, risk logs, and status reports</li><li>Coordinate resources across internal teams, ServiceNow developers, and external consultants</li><li>Ensure projects meet defined scope, quality standards, and comply with policies and governance</li><li>Identify, assess, and mitigate project risks and issues throughout the project lifecycle</li></ul> Stakeholder Engagement <ul><li>Collaborate with business units, IT leadership, and vendors to gather requirements and define project scope</li><li>Communicate project progress, milestones, risks, and issues to stakeholders and executive leadership</li><li>Manage stakeholder expectations and facilitate decision-making to keep projects on track</li></ul> ServiceNow Platform Oversight <ul><li>Provide project oversight for ServiceNow implementations and enhancements across modules such as:<ul><li>ITSM</li><li>ITOM</li><li>HRSD</li><li>CRM</li><li>CMDB</li><li>PSDS</li></ul></li><li>Ensure ServiceNow consultants and vendors adhere to ServiceNow best practices, standards, and governance frameworks</li><li>Partner with internal ServiceNow teams to support platform adoption and continuous improvement</li></ul> Required Qualifications <ul><li>Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline</li><li>Minimum of 8 years of relevant professional experience in technology or IT project environments</li><li>At least 2 years of experience as a Project Manager</li><li>Strong experience in project planning, scheduling, implementation, and evaluation</li><li>Solid understanding of technical concepts related to enterprise platforms and systems</li><li>Excellent verbal and written communication skills, with the ability to engage both technical and non-technical audiences</li></ul> Preferred Qualifications <ul><li>Project Management Professional (PMP) certification</li><li>Experience managing ServiceNow projects in large or complex organizations</li><li>Familiarity with public-sector or regulated environments</li></ul> Key Competencies <ul><li>Strategic thinking and strong problem-solving skills</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Strong analytical, organizational, and documentation skills</li><li>Proven ability to lead cross-functional teams and drive project success</li></ul>

ServiceNow Project Manager

Objectives:The Analyst will play a critical role in supporting the H Office of Security by overseeing and managing a portfolio of security projects and providing support to senior management in developing strategies and facilitating priorities. Candidate shall possess a bachelor's degree in the following area of studies or similar subjects: Project management, Engineering, Computer Science, Information Science or Systems or other applicable technical discipline.

Objectives:The Analyst will play a critical role in supporting the H Office of Security by overseeing and managing a portfolio of security projects and providing support to senior management in developing strategies and facilitating priorities. This individual will ensure effective collaboration among operating agency stakeholders, monitor and track project tasks/progress, support project managers advancing initiatives and assist in development of security initiatives, policies, and procedures.Key Deliverables:<ul><li>AgencySecurityPrograms:Support the evaluation and continuous improvement of security programs by assisting in performance reviews and identifying areas for enhancement</li><li>ProjectSupport:Assist in monitoring budgets, reporting and developing the video library including tracking footage for operational insight and incident documentations</li><li>ProjectTrackingGPerformanceMetrics:Track and monitor all assigned projects and provide regular update to leadership.</li><li>StakeholderCoordinationGPolicyReview:Stakeholder engagement and coordinate to ensure that all security systems, protocols, and policies are reviewed and updated as needed</li><li>Technology Research G Vendor Assessment: Assist in conducting research and evaluations of emerging security technologies and vendors, including AI surveillance and analytics tools.</li><li>PresentationandProgramsupport:Support the department on tracking/reporting on various tactical program (Drones, deployable camera development) as required.</li><li>BudgetTrackingGReports:Monitor project budgets, track expenditures, and prepare financial reports to ensure alignment with funding allocations and cost controls.</li></ul>Requirements:<ul><li>This position requires onsite presence at the various locations within the Service Territory. After 30 days from the hire date, employee becomes eligible for one telework day per week. Candidates may be required to travel to other operating offices or areas as needed. Candidate might be required to work a flexible schedule (with a not to exceed hours work of 37.5 hours per week, up to 48 weeks per year).</li><li>Candidate shall possess the following qualifications/experience: <ul><li>A minimum of 1 3 years of professional work experience in a project coordination, project management role, with an emphasis on physical security or technical system deployment.</li><li>Candidate shall possess a bachelor's degree in the following area of studies or similar subjects: Project management, Engineering, Computer Science, Information Science or Systems or other applicable technical discipline.</li><li>General familiarity and understanding of project management principles.</li><li>A general understanding of video management system, security cameras.</li><li>A general understanding of Basic IT communication and networking concept (protocols, encryption, virtual private networking, OS and computer resources allocation).</li><li>General understanding of electrical principal in security/low voltage systems</li><li>General understanding of engineering design cycle and SDLC</li></ul></li><li>Possess a valid US driver license.</li><li>Prefer Lean Six Sigma</li></ul>

Technical Writer (IT / Systems / Infrastructure)

The ideal candidate will bring deep technical expertise in HxGN EAM, strong knowledge of asset and work management, and experience supporting complex, regulated transit or railroad environments. Key ResponsibilitiesSystem Sustainment and SupportProvide day-to-day sustainment support for the DOS HxGN EAM system, ensuring stability, performance, and usability.

Position OverviewThe NYCT Department of Subways (DOS) Enterprise Asset Management group is seeking one (1) temporary consultant to serve as an HxGN EAM Sustainment Lead.This role is responsible for providing critical sustainment and operational support for the existing HxGN EAM (formerly Infor EAM) implementation delivered under the EAM Foundations Program. The position will focus primarily on stabilizing, optimizing, and supporting current configurations, with limited new functionality introduced as business needs are identified.The ideal candidate will bring deep technical expertise in HxGN EAM, strong knowledge of asset and work management, and experience supporting complex, regulated transit or railroad environments.Key ResponsibilitiesSystem Sustainment and Support<ul><li>Provide day-to-day sustainment support for the DOS HxGN EAM system, ensuring stability, performance, and usability.</li><li>Maintain and support existing system configurations tailored to transit industry operations, regulatory requirements, and organizational processes.</li><li>Research, troubleshoot, and resolve system issues, defects, and user-reported errors.</li><li>Support go-live and post-go-live activities, including production support.</li></ul>Technical Leadership and Solution Design<ul><li>Extend HxGN EAM functionality using the Extensibility Framework.</li><li>Design, develop, and implement FlexSQL solutions to meet business requirements.</li><li>Provide technical evaluation and guidance for proposed system enhancements, integrations, and mobile solutions.</li><li>Collaborate with technical teams to design and implement custom functionality when out-of-the-box solutions are insufficient.</li></ul>Business and Functional Support<ul><li>Consult on asset management best practices, including maintenance, inspection, reliability, and lifecycle management.</li><li>Support business leads in conducting requirements-gathering workshops.</li><li>Perform gap analysis between current and desired business processes and system capabilities.</li><li>Identify opportunities for system optimization aligned with business operations.</li></ul>Reporting, Testing and Training<ul><li>Develop system reporting solutions including Queries, Dataspys, Inboxes, and KPIs.</li><li>Create, validate, execute, and document system test cases.</li><li>Assist in the development of end-user training materials and reference documentation.</li><li>Conduct or support end-user training sessions.</li></ul>Project and Stakeholder Support<ul><li>Support end-to-end project activities including scoping, planning, estimation, design, implementation, and deployment.</li><li>Work closely with stakeholders across business and technical teams.</li><li>Effectively communicate technical concepts to non-technical audiences.</li></ul>Critical Key Requirements<ul><li>Minimum 10 years of HxGN EAM (Infor EAM) experience, version 11 or higher.</li><li>Minimum 5 years hands-on experience extending HxGN EAM using the Extensibility Framework.</li><li>Strong proficiency in developing and implementing FlexSQL.</li><li>2 3 years of experience supporting railroad or transit industry environments preferred.</li><li>Strong analytical, problem-solving, and troubleshooting skills.</li></ul>Qualifications and Experience<ul><li>Minimum 10 years of HxGN EAM experience with strong focus on sustainment and support.</li><li>At least 5 years of experience delivering enterprise asset management (EAM) implementations.</li><li>At least 5 years of experience leading or supporting solution development teams.</li><li>Strong experience with HxGN EAM modules including:<ul><li>Work Orders</li><li>Planning and Scheduling</li><li>Equipment and Asset Management</li></ul></li><li>Solid understanding of relational database design and functionality.</li><li>Experience supporting desktop and mobile applications.</li><li>Proficient in Microsoft Office (Word, Excel, Visio, PowerPoint, Project).</li><li>Excellent verbal, written, and presentation communication skills.</li><li>Ability to prioritize, multitask, and perform effectively in a high-pressure, fast-paced environment.</li><li>Self-starter with the ability to work independently and collaboratively across all organizational levels.</li></ul>Preferred Experience<ul><li>Public sector or transit authority environments</li><li>Railroad or large-scale transportation systems</li><li>Highly regulated operational environments</li></ul>

HxGN EAM Sustainment Lead

The Contract Manager will be responsible for drafting, reviewing and negotiating non-disclosure agreements, subcontracts, consulting agreements, vendor agreements, teaming agreements, and modifications as well as assisting in the development of related policies, procedures, and templates. The Contract Manager will be expected to regularly handle complex and dynamic issues related to contracts, especially in relation to compliance with federal rules and regulations applicable to contracting with the federal Government.

Job Description:Work as a contract manager in the Procurement department supporting critical capital categories such as inside plant and transmission projects. Key activities include conducting RFP's, negotiating contracts, and resolving disputes with suppliers.Responsibilities: This position will be responsible for the day-to-day activities associated with purchasing, procurement, and property management. The Contract Manager will be responsible for drafting, reviewing and negotiating non-disclosure agreements, subcontracts, consulting agreements, vendor agreements, teaming agreements, and modifications as well as assisting in the development of related policies, procedures, and templates. The Contract Manager will also serve as the property custodian for property under prime contracts. The Contract Manager will be expected to regularly handle complex and dynamic issues related to contracts, especially in relation to compliance with federal rules and regulations applicable to contracting with the federal Government.Requirements: Bachelor's degree required.

Procurement Contract Manager

We're looking for an experienced PAM Engineer to strengthen our cybersecurity posture by securing privileged identities across Active Directory, Entra ID, Linux, and multi-cloud environments (Azure, AWS, GCP). You'll design, implement, and maintain advanced PAM and endpoint privilege controls that enforce least privilege, just-in-time (JIT) access, and Zero Trust principles.

Job SummaryWe're looking for an experienced PAM Engineer to strengthen our cybersecurity posture by securing privileged identities across Active Directory, Entra ID, Linux, and multi-cloud environments (Azure, AWS, GCP). You'll design, implement, and maintain advanced PAM and endpoint privilege controls that enforce least privilege, just-in-time (JIT) access, and Zero Trust principles.Key ResponsibilitiesPrivileged Identity Security<ul><li>Manage and enhance corporate vaulting solutions for privileged credentials (AD, Entra, Linux, Azure, AWS, GCP).</li><li>Automate credential rotation and enforce time-bound, approval-based admin access.</li><li>Reduce standing privileges through JIT and least-privilege policies.</li></ul>Endpoint Privilege Management<ul><li>Deploy least-privilege policies across Windows, Linux, and macOS.</li><li>Replace local admin rights with controlled privilege elevation workflows.</li><li>Implement application control and privilege granularity to mitigate malware and insider threats.</li></ul>Identity Hardening and Hygiene<ul><li>Drive local admin cleanup initiatives and enforce removal of unauthorized rights.</li><li>Monitor and remediate stale accounts, over-privileged roles, and risky configurations.</li><li>Implement Identity Threat Detection and Response (ITDR) capabilities.</li></ul>Security Architecture and Standards<ul><li>Support Zero Trust initiatives and align PAM controls with NIST 800-63B and enterprise policies.</li><li>Promote MFA, SSO, and passwordless authentication for privileged users.</li></ul>Cloud Identity and Access<ul><li>Manage privileged roles and accounts in Entra ID (Azure AD), AWS IAM, and GCP IAM.</li><li>Design and enforce least-privilege models for workloads, service accounts, and keys.</li><li>Integrate cloud identities with PAM tools (vaulting, session recording, approval workflows).</li></ul>Identity Lifecycle Management<ul><li>Work with IGA teams to automate provisioning, deprovisioning, and recertification of privileged accounts.</li><li>Ensure all privileges have clear business justification and ownership.</li></ul>Documentation and Governance<ul><li>Maintain architecture diagrams, runbooks, and operational procedures.</li><li>Generate audit and compliance reports demonstrating control effectiveness.</li><li>Collaborate with audit, risk, and compliance teams to meet regulatory standards.</li></ul>Required Qualifications<ul><li>3 5 years in PAM, IAM, or Security Engineering roles.</li><li>Deep technical knowledge of AD, Entra ID, Linux, and at least one major cloud (Azure, AWS, or GCP).</li><li>Proficiency in vaulting, endpoint privilege management, and least-privilege enforcement.</li><li>Strong scripting skills (PowerShell, Python, Bash, Terraform).</li><li>Familiar with Zero Trust, NIST frameworks, ITDR, and cloud security standards (CIS, CSA).</li><li>Excellent communication and documentation skills.</li></ul>Preferred Qualifications<ul><li>Experience managing privileged access in multi-cloud environments.</li><li>Expertise in Entra ID PIM, AWS IAM policies, or GCP IAM roles.</li><li>Integration of PAM with CI/CD pipelines or ITSM workflows.</li></ul>Certifications such as CISSP, CISM, CCSP, Azure Security Engineer, AWS Security Specialty, GIAC, or SailPoint

Neotecra, Inc. Jobs in the United States

Neotecra, Inc.

Neotecra, Inc.

Neotecra, Inc.

Neotecra, Inc.

Neotecra, Inc.

Neotecra, Inc.

Neotecra, Inc.