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Under the direction of the Site Manager, this role ensures seamless operations, outstanding customer and donor experiences, and strong team performance — all while advancing our mission of Transforming Lives Through the Power of Work. Goodwill Southern California is seeking a Retail Service & Operations Manager to help lead one of our retail stores, boutiques, or attended donation centers.

Goodwill Industries of Southern California

Retail Service and Operations Manager

Daily operations duties: Visually seen by customers and Ambassadors while on sales floor, greets customers, customer service, focuses on high shrink areas of store, focuses on purchase products, customer service shoplifters, de-escalates shoplifters and aggressive customers, assists Managers with trespassing, responds and directs in emergencies, assists in evacuations, camera surveillance when needed, clears safety hazards, partners with Regional Loss Prevention Manager, reports incidents. The LP Safety Specialist monitors surveillance camera systems, secures building, provides reception, administrative and informational services, creates reports and provides exceptional customer service in the process.

Loss Prevention Safety Specialist

Daily operations duties: Front lobby reception, key assist, opening and closing gate assistance for deliveries and trucks, responsible for emergency company cell phone while on shift, answers emergency phone to assist Ambassadors, emergencies, evacuations, opening shift opens building, closing shift; secures building, Camera surveillance, patrols Campus inside and outside for safety of Ambassadors, trespassing, partner with Regional Loss Prevention Manager, reports incidents, call 911 when needed, de-escalate aggressive guests and Ambassadors, reports transient and dumping issues. The LP Safety Specialist monitors surveillance camera systems, secures building, provides reception, administrative and informational services, creates reports and provides exceptional customer service in the process.

As a Retail Associate, you’ll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and supports our community programs. Grow with a purpose — join Goodwill SoCal and help make every interaction an opportunity to uplift individuals, strengthen communities, and create brighter futures.

Retail Associate

Goodwill Southern California is seeking a Part-Time Multi-Site Job Coach to support individuals with developmental disabilities at various worksites throughout the region. Join Goodwill SoCal’s mission-driven team and help participants achieve lasting success through supportive coaching and meaningful employment.

WCD Job Coach – Multi-Site - PT

In this role, you’ll help drive the final stage of our retail process—supporting product flow, salvage operations, and customer interactions that keep our clearance centers efficient, organized, and impactful. What You’ll Do: • Support daily clearance center operations, including moving, rotating, and processing goods from dock to floor.

Clearance Center Associate

In this role, you’ll play a critical part in keeping our supply chain moving—handling materials, supporting warehouse operations, and ensuring goods are processed safely and efficiently. What You’ll Do: • Operate material handling equipment such as tippers, stackers, conveyors, pallet jacks, and compactors to move and process goods safely.

Material Handler I

Provides cross-departmental coordination for grant development and management, ensuring timely collection of narratives, data, budgets, and approvals across program, finance, and leadership teams. This role ensures accurate grant records, timely submissions and reports, and effective cross-departmental coordination related to grant proposals, awards, and compliance requirements.

Grants Manager

Research items to determine specifications, market value, and accurate titles; operate testing tools as needed (e.g., jewelry or specialty equipment). Depending on daily production needs and candidate strengths, responsibilities will focus on inventory intake and product evaluation, order picking and shipping, or a combination of both tracks.

e-Commerce Associate

Clearance Center Associate (PT)

Goodwill Southern California is looking for a compassionate Part-Time Job Coach who’s dedicated to helping individuals with developmental disabilities succeed at work. Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California.

Goodwill Southern California Jobs in the United States

Retail Service and Operations Manager Goodwill Industries of Southern California

Loss Prevention Safety Specialist Goodwill Industries of Southern California

Loss Prevention Safety Specialist Goodwill Industries of Southern California

Retail Service and Operations Manager Goodwill Industries of Southern California

Retail Associate Goodwill Industries of Southern California

Retail Service and Operations Manager Goodwill Industries of Southern California

WCD Job Coach – Multi-Site - PT Goodwill Industries of Southern California

Clearance Center Associate Goodwill Industries of Southern California

Material Handler I Goodwill Industries of Southern California

Retail Associate Goodwill Industries of Southern California

Retail Associate Goodwill Industries of Southern California

Retail Service and Operations Manager Goodwill Industries of Southern California

Grants Manager Goodwill Industries of Southern California

e-Commerce Associate Goodwill Industries of Southern California

Clearance Center Associate (PT) Goodwill Industries of Southern California

WCD Job Coach - Single-Site - PT Goodwill Industries of Southern California

Retail Service and Operations Manager Goodwill Industries of Southern California

Retail Associate Goodwill Industries of Southern California

Retail Service and Operations Manager Goodwill Industries of Southern California

Retail Associate Goodwill Industries of Southern California

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