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Under the direction of the Site Manager, this role ensures seamless operations, outstanding customer and donor experiences, and strong team performance — all while advancing our mission of Transforming Lives Through the Power of Work. Goodwill Southern California is seeking a Retail Service & Operations Manager to help lead one of our retail stores, boutiques, or attended donation centers.

HOUR

Goodwill Southern California

Retail Service and Operations Manager

As a Retail Associate, you’ll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and supports our community programs. Grow with a purpose — join Goodwill SoCal and help make every interaction an opportunity to uplift individuals, strengthen communities, and create brighter futures.

Retail Associate

Daily operations duties: Visually seen by customers and Ambassadors while on sales floor, greets customers, customer service, focuses on high shrink areas of store, focuses on purchase products, customer service shoplifters, de-escalates shoplifters and aggressive customers, assists Managers with trespassing, responds and directs in emergencies, assists in evacuations, camera surveillance when needed, clears safety hazards, partners with Regional Loss Prevention Manager, reports incidents. The LP Safety Specialist monitors surveillance camera systems, secures building, provides reception, administrative and informational services, creates reports and provides exceptional customer service in the process.

Loss Prevention Safety Specialist

Goodwill Southern California is hiring a Truck Driver – Class A to transport goods between facilities and vendor locations using tractor-trailers and straight trucks. This role ensures safe driving, accurate documentation, and timely deliveries while representing Goodwill with professionalism.

Truck Driver - Class A

Goodwill Southern California is hiring a Truck Driver – Class C to operate bobtail trucks transporting goods between retail stores and designated facilities. Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California.

LAC Truck Driver - Class C

Goodwill Southern California is looking for a compassionate Part-Time Job Coach who’s dedicated to helping individuals with developmental disabilities succeed at work. Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California.

WCD Job Coach - Single-Site - PT

Provides cross-departmental coordination for grant development and management, ensuring timely collection of narratives, data, budgets, and approvals across program, finance, and leadership teams. This role ensures accurate grant records, timely submissions and reports, and effective cross-departmental coordination related to grant proposals, awards, and compliance requirements.

Goodwill Southern California Jobs in the United States

Retail Service and Operations Manager Goodwill Southern California

Retail Associate Goodwill Southern California

Retail Service and Operations Manager Goodwill Southern California

Retail Service and Operations Manager Goodwill Southern California

Loss Prevention Safety Specialist Goodwill Southern California

Truck Driver - Class A Goodwill Southern California

Retail Service and Operations Manager Goodwill Southern California

Retail Associate Goodwill Southern California

LAC Truck Driver - Class C Goodwill Southern California

WCD Job Coach - Single-Site - PT Goodwill Southern California

Loss Prevention Safety Specialist Goodwill Southern California

Grants Manager Goodwill Southern California

Retail Associate Goodwill Southern California

Retail Service and Operations Manager Goodwill Southern California

Retail Associate Goodwill Southern California

Retail Associate Goodwill Southern California

Retail Associate Goodwill Southern California

Retail Associate Goodwill Southern California

Retail Associate Goodwill Southern California

Retail Associate Goodwill Southern California

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