li>Demonstrates clear and accurate reading and writing skills; Ability to instruct; to establish rapport and relate to the population served, their families, and a variety of service disciplines (occupational therapists, speech/language pathologist, dieticians, social workers, psychologists, nurses, medical professionals and home managers). It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.