NewClinical Supervisor HEALTH CONNECT AMERICA, INCClinical SupervisorKissimmee, FLWe are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Responsibilities: The Clinical Supervisor is responsible for overseeing, managing, and supervising clinical services, programs, and staff dedicated to providing treatment services to clients.
NewCertified Scaffold Supervisor Sunbelt RentalsCertified Scaffold SupervisorOrlando, FL$24.05–$30.06 / hourRelated experience may include: Construction Laborer, Construction Worker, Curb and Gutter Laborer, Drain Layer, Drop Crew Laborer, Helper, Laborer, Post Framer, Skill Labor, Carpenter Foreman, Carpentry Foreman, Concrete Carpenter, Construction Superintendent, Construction Worker, Foreman, Framer, Production Worker, Structural Steel Erector, Tower Hand, Rigger. Knowledge/Skills/Abilities you may rely on: Must have project management skills i.e. time and schedule management, cost control, customer communication, identify problem areas and implement solutions.
NewMaintenance Supervisor - Heron Ridge Dominium Management Services, LLCMaintenance Supervisor - Heron RidgeOrlando, FLDominium’s values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance.
NewMaintenance Supervisor - The Mira Dominium Management Services, LLCMaintenance Supervisor - The MiraApopka, FLDominium’s values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance.
PART TIME SECURITY SUPERVISOR CovenantPART TIME SECURITY SUPERVISOROrlando, FL$18.47–$22.57Ensure timely and complete preparation and submission of all required operational documentation, including, but not limited to, post and patrol logs, notices, sign-in/sign-out rosters, Daily Activity Reports (DARS), Employee Statements and Incident Reports. Maintain communication with management and other supervisors, including, but not limited to, supervisor(s) on following shift(s) regarding any operational or personnel issues or issues that may reveal vulnerabilities or hinder successful accomplishment of security duties.
Area Supervisor - Lake Nona Area ACMSArea Supervisor - Lake Nona AreaOrlando, FloridaLead Where It Matters Most All City Management Services is seeking an Area Supervisor to lead and support our School Crossing Guard program in the Lake Nona area of Orlando. This hands-on leadership position combines employee support, community engagement, and field operations to help ensure students travel safely to and from school every day.
NewRetail Inventory Supervisor - Orlando Metro Area Retail Services WIS CorporationRetail Inventory Supervisor - Orlando Metro AreaORLANDO, Florida$18–$20 / hourPart timeThis position requires the ability to stand for prolonged periods of time with occasional walking; the ability to use both hands and wrists for repetitive motions; the ability to frequently be in low level positions, such as squatting, kneeling, or crouching; the ability to frequently use a ladder; the ability to lift and carry items up to 25 lbs. Retail, stocking, merchandising, warehouse, customer service, cashier, delivery driver, gamer, athlete, coaches, and general labor experience are all valuable backgrounds for this position.
Area Supervisor Ross Stores IncArea SupervisorOrange City, FLLoss Prevention: Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
Area Supervisor McDonald's CorpArea SupervisorOrlando, FLLocation: 4640 S ORANGE BLOSSOM TR, ORLANDO, FL, 32839 Area Supervisor for a patch of McDonalds restaurants.
Concessions Area Supervisor Compass Group USA IncConcessions Area SupervisorOrlando, FLFounded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences.
Concessions Area Supervisor Compass Group North AmericaConcessions Area SupervisorOrlando, FLFounded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences.
Area Manager: North/Central Florida Pacific Sunwear of California, Inc.Area Manager: North/Central FloridaOrlando, FLAbility to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Recruits, hires, develops, retains and promotes relevant top talent to support all store needs.
CEI Area Manager - Central Florida AtkinsRealis Group IncCEI Area Manager - Central FloridaOrlando, FL$175,000–$225,000 / yearReviews financial performance of projects being produced and/or managed within the area of responsibility; assists managers in proactively identifying potential problem projects to ensure remedial actions are promptly taken to avoid financial losses and client dissatisfaction. Note to staffing and direct hire agencies: In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency.
CEI Area Manager - Central Florida AtkinsRealisCEI Area Manager - Central FloridaOrlando, FL$175,000–$225,000 / yearReviews financial performance of projects being produced and/or managed within the area of responsibility; assists managers in proactively identifying potential problem projects to ensure remedial actions are promptly taken to avoid financial losses and client dissatisfaction. Note to staffing and direct hire agencies: In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency.
Area Sales Manager Coca-Cola Beverages Florida LLCArea Sales ManagerOrlando, FLWho We Are: Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States. Responsible for identifying and developing core talent, including stewardship of the Talent Management Review at the DSM and Sales Account Manager, Sales Merchandising Supervisor, and Sales Merchandiser level.
CEI Area Manager - Central Florida AtkinsRealis USA Inc.CEI Area Manager - Central FloridaOrlando, FLFull timeReviews financial performance of projects being produced and/or managed within the area of responsibility; assists managers in proactively identifying potential problem projects to ensure remedial actions are promptly taken to avoid financial losses and client dissatisfaction. Project Delivery and Management: The area manager is responsible for fulfilling senior project engineer roles and/or supporting and developing senior project engineer direct reports in the successful delivery of CEI projects.
Area Sales Manager Coca-Cola Beverages FloridaArea Sales ManagerOrlando, FLCoach and develop the team of direct reports while ensuring a culture of learning and development exists throughout the selling organizationEnsure the entire team understands and uses all tools, technology and capabilities to create a competitive difference to win in the marketCustomer ManagementResponsible for relationships with accounts serving as the connection point with store level and district leadership in operations for all chainsAccountable for selling in and adherence to category marketing agreements. Responsible for the execution of all sales priorities and initiativesEnsure value creation is occurring with all CustomersEnsure the sales and leadership teams follow the selling and relationship principles within collaborating and negotiating for valuePeople ManagementResponsible for identifying and developing core talent, including stewardship of the Talent Management Review at the DSM and Sales Account Manager, Sales Merchandising Supervisor, and Sales Merchandiser level.
New["Retail Inventory Supervisor - Mornings","Retail Inventory Supervisor - Mornings"] WIS International["Retail Inventory Supervisor - Mornings","Retail Inventory Supervisor - Mornings"]Orlando$18–$20 / hourWorking ConditionsThis position requires the ability to stand for prolonged periods of time with occasional walking; to use both hands and wrists for repetitive motions; to frequently be in low level positions such as squatting, kneeling, or crouching; to frequently use a ladder; to lift and carry items up to 25 lbs. to frequently travel via car and occasionally via plane, including overnight stays. Veterans, career changers, and candidates returning to the workforce are encouraged to apply.
Area Manager, Specialty Products Taylor Strategy PartnersArea Manager, Specialty ProductsOrlando, FLArea Manager will cultivate and maintain relationships with key customers to include: Health Care Professionals (HCP), hospital decision makers/influencers, specialty pharmacies and distribution channel partners. Responsible for the development of new accounts and the growth of existing accounts through solid customer relationships, communication of technical product and disease state information, and effective territory management skills.
Project Manager - Experienced - Commercial Electrician - Orlando Area Apollo Electrical Services, INCProject Manager - Experienced - Commercial Electrician - Orlando AreaOrlando, FLFull timeAs a member of the Apollo Electrical Services, Inc team, you will oversee all aspects of assigned commercial projects from commencement to completion. Prior commercial electrical project management experience; MUST have 5 years minimum in this role .
Executive Area Manager - Orlando Heraeus Holding GmbHExecutive Area Manager - OrlandoOrlando, FLAs a broadly diversified and globally leading family-owned technology company, we combine materials expertise and technological leadership to create the most diverse products, all with one thing in common: World-class quality. With a strong global presence, including a significant footprint in the United States, Heraeus employs approximately 15,100 people across 40 countries, all dedicated to shaping the future of technology and industry.
Area Safety Manager Airgas IncArea Safety ManagerOrlando, FLThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.
Security Area Specialist FirstService CorpSecurity Area SpecialistAltamonte Springs, FLRequesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements.
New["Retail Inventory Supervisor - Mornings","Retail Inventory Supervisor - Mornings"] Retail Services Wis Corporation["Retail Inventory Supervisor - Mornings","Retail Inventory Supervisor - Mornings"]Orlando$17–$20 / hourLead & Engage - Serve as the primary point of contact for resolving event-related concerns, supporting and executing directives from the Area or District Manager, while driving operational excellence by maximizing team productivity and fostering engagement to grow and develop the teamCulture - As the face of our organization, we depend on you to uphold our Core Values of Service, Pride, Integrity, Results, Innovation and Teamwork in a positive, safe and inclusive environment. Working Conditions This position requires the ability to stand for prolonged periods of time with occasional walking; the ability to use both hands and wrists for repetitive motions; the ability to frequently be in low level positions, such as squatting, kneeling, or crouching; the ability to frequently use a ladder; the ability to lift and carry items up to 25 lbs.
Project Area Manager (Orlando, FL) - Austin Commercial Austin IndustrialProject Area Manager (Orlando, FL) - Austin CommercialOrlando, FLA leader in the commercial construction industry for more than 100 years, Austin Commercial delivers construction management services, and builds landmark projects such as aviation, healthcare, corporate/office, hospitality, higher education, sports/themed entertainment and semiconductor/fabrication plants. The topics discussed vary widely but generally include the following: Safety - Establishes the requirements and expectations for the project; reviews the safety manual and procedures with the project team; establishes the requirements for safety inspections and the use of Predictive Solutions; reviews accident reports and other documents dealing with overall safety practices.
Therapeutic Area Manager (TAM), Immunology - Florida/ Puerto Rico Ecosystem Genentech IncTherapeutic Area Manager (TAM), Immunology - Florida/ Puerto Rico EcosystemOrlando, FL$137,500–$255,300 / yearLead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care and providing education on topics ranging from clinical to non-clinical aspects. Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts.
Echo/Vascular Sonographer II - Orlando area Orlando HealthEcho/Vascular Sonographer II - Orlando areaOrlando, FloridaFull timeAble to perform routine echocardiology exams including, but not limited to, 2-D and M-Mode Echocardiography and/or vascular sonography exams including, but not limited to, 2-D and M-Mode Imaging, Color Flow and Spectral Doppler, Carotid Ultrasound, Venous Doppler Upper and Lower Extremities, and Arterial Duplex Upper and Lower Extremities. Studies, Agitated Saline Studies, Transesophageal (TEE), Surgical TEE, Complex Cardiac Shunts, Pericardiocentesis, Single Ventricle, TOF, AVC, TGA, Venous Insufficiency, Visceral, Segmental Physiology Upper Extremity, Access Grafts, Hemodialysis Access, Venous.
Area Manager II Amazon.com IncArea Manager IIDeltona, FLOur Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
Area Manager Amazon.com IncArea ManagerApopka, FLOur Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
Security Supervisor - Kissimmee FL American Security & InvestigationsSecurity Supervisor - Kissimmee FLKissimmee, FLFull timep>American Security & Investigations, a Marsden Holding Company, has been delivering ‘peace of mind’ to our customers for over 45 years! We are an innovative team of safety and security professionals that bring a customer service mindset to all of our duties.
Area Director of Finance HEI Hotels and ResortsArea Director of FinanceOrlando, FLHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
Plumbing Service Manager / Supervisor Prime PlumbingPlumbing Service Manager / SupervisorOrlando, FloridaYour position will be required to exemplify teamwork, leadership, dedication and accountability along with providing and networking your real-world field experience in the plumbing services industry with your team. If you are tired of the corporate owned, corporate ran plumbing service environment and want the team leadership you deserve working with REAL Plumbers running a REAL Plumbing company with moral core values, reach out and contact us now.
Prospect Wheelchair Supervisor - MCO Prospect International Airport ServicesProspect Wheelchair Supervisor - MCOOrlando, FLFull timeVoluntary Additional Coverages through AFLAC: Short-term disability (STD), Accident, Critical Illness, and Hospital Indemnity.* Exclusive Employee Discount and Perks including Working Advantage, Payactiv (Earned Wage Access), Purchasing Power, Active&Fit.* Paid Time Off (PTO) - Location specific leave policy.* Job Title Prospect Wheelchair Supervisor - MCO Date Tuesday, June 9, 2026 Entity Prospect International Airport Services State Florida City Orlando Base Pay Rate: $ 17.00 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift P.M. shift Requirements and Description .
Concessions Stand Supervisor | Part Time | Inter & Co Stadium Oak View GroupConcessions Stand Supervisor | Part Time | Inter & Co StadiumOrlando, FL$16–$19 / hourTo date, the stadium has hosted U.S. Men's National Teams 2018 & 2022 World Cup Qualifiers, the U.S. Womens National Team in the 2018, 2020 & 2023 SheBelieves Cup, as well as the 2017 NWSL Championship, 2017 NCAA Women's College Cup, 2018 & 2019 MLS Combines, multiple editions of the Florida Cup, the 2019 MLS All-Star Game, the 2019, 2021 & 2022 Cure Bowl, the Orlando Philharmonic and the 2022 Special Olympics USA Games Opening Ceremony. Ensure event staff and volunteers are aware of work place expectations; provide on-going assistance, training and mentoring to event staff and volunteers; promote a positive, enthusiastic and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback.
Housekeeping Supervisor Davidson Hospitality GroupHousekeeping SupervisorOrlando, FloridaA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. Located steps from world-class cultural venues, restaurants, and nightlife, this boutique gem offers a vibrant downtown lifestyle with unmatched hospitality - making it a standout destination for both guests and hospitality professionals.
Pick Up & Delivery Supervisor Old Dominion Freight Line IncPick Up & Delivery SupervisorOrlando, FLConstantly uses OD's proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with drivers/associates, customers and team members verbally and through other computer operating systems. The supervisor must complete the various company and government forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, inter-terminal movement forms (ITM's) and exception forms.
Food and Beverage Supervisor Troon Golf LLCFood and Beverage SupervisorKissimmee, FLJob Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Assures all opening and closing procedures and side work is completed, including all cleaning of equipment and storage areas, setting up necessary supplies and tools, un/locking doors, inspecting storage areas for organization, use of FIFO, and cleanliness, etc.
Spa Operations Supervisor Davidson Hospitality GroupSpa Operations SupervisorLake Buena Vista, FloridaA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
NewFood and Beverage Supervisor, Maria and Enzo''s Ristorante Delaware North Companies IncFood and Beverage Supervisor, Maria and Enzo''s RistoranteFL$18–$21 / hourThis is no exception when it comes to serving up exquisite cuisines and unforgettable dining experiences in the Lake Buena Vista, Florida area at Tutto Italia, Via Napoli, Morimoto, Vivoli Florida, The Edison, Enzo's Hideaway and Tunnel Bar, Maria and Enzo's Ristorante, and Pizza Ponte. Delaware North's Patina Group is hiring a full-time Food and Beverage Supervisor to join our team at Maria and Enzo's Ristorante in Lake Buena Vista, Florida.
Front Desk Supervisor Carter Hospitality GroupFront Desk SupervisorKissimmee, FLFull timeThe Front Office Supervisor will be responsible for ensuring the completion of daily tasks related to Front Office Operations and will commit to delivering outstanding guest service. Handle hotel phone system, transfer calls to appropriate departments/guests, and accurately take messages for guests.
Low Voltage Site Supervisor MCS of TampaLow Voltage Site SupervisorOrlando, FLFull timeMCS provides a broad range of Technology products and services organized in six core lines of business –Telecommunications, Structured Cabling, Audio-Visual, Security and Life Safety Systems, Electrical Distribution Systems, and Unified Communications. General office equipment includes but is not limited to PCs/laptops, telephones, copiers, servers, switches, routers, and other computer equipment that supports the network environment.
Office Supervisor - $30/hr Veterans Sourcing GroupOffice Supervisor - $30/hrOrlando, FLNice to have skills: Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. Resource's typical working day:You will be responsible for supervising the team responsible for all aspects of the administrative support to a department, client, or property.
Supervisor, Residential Customer Solutions SPECTRUMSupervisor, Residential Customer SolutionsLake Mary, FLAcquire, demonstrate and instruct thorough knowledge of competitors’ pricing, packaging, and products in an effort to provide agents with skills needed to discuss side by side comparisons of Charter’s and competitors’ products and services. As a result of regular phone monitoring and engagement with the agents, provide regular data-centric feedback to Manager with regard to actionable items to be taken to improve customer experience and improved retention rate.
Assistant Supervisor, Special Occasions Sea WorldAssistant Supervisor, Special OccasionsOrlando, FloridaMaintain the highest level of cleanliness in the park, conduct quality inspections of assigned areas, and follow up on any opportunities to improve. Availability to work varying shifts or hours based on park hours; i.e. flexibility to work days, nights, weekends, holidays, and until 3:00 a.m.
Housekeeping Supervisor John Knox Village of Central FloridaHousekeeping SupervisorOrange City, FloridaFor the safety and security of our residents and patients, employees must be able to read, write, and verbally communicate in English, which is the most universally used language of our resident and employee population. Assist others in heavy lifting as requested and function as a working supervisor in all areas of responsibilities as the department’s budgeted hours and work load require.
Full Time Retail Key Carrier Supervisor HomegoodsFull Time Retail Key Carrier SupervisorWinter Springs, Florida$16–$16.50 / hourKey Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
NewAssistant Supervisor, Resort Services Sea WorldAssistant Supervisor, Resort ServicesOrlando, FloridaAvailability to work varying shifts or hours based on park hours (Open 4am-1230pm, Mid 9am-530pm, Close 130pm-1000pm). Maintain the highest level of cleanliness in the park, conduct quality inspections of assigned areas, and follow up on any opportunities to improve.
Housekeeping Supervisor MHC Equity Lifestyle PropertiesHousekeeping SupervisorClermont, FLWe invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities. Clean internal locations on the property as directed, including mopping, dusting, vacuuming and removing trash.
Housekeeping Supervisor Holiday Inn Resort Orlando Suites - WaterparkHousekeeping SupervisorOrlando, FLThe resort is minutes from the Walt Disney World Resort area, Universal Orlando, SeaWorld Orlando, The Orange County Convention Center and the I-Drive entertainment district featuring ICON360. A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites – Waterpark is located in the heart of Orlando, one mile from the Walt Disney World Resort theme parks.
Production Supervisor SkyWater Technology FoundryProduction SupervisorKissimmee, FLPrimary Objective:In this role, you will oversee the day-to-day operations for a designated group, assessing team members' performance, providing training, coaching, and overall management. As the Production Supervisor, you will ensure area production targets are achieved per plans and will work directly with team members as required to determine improvements to processes.