Assists operations in all departments; may be called upon to sell tickets, load tramcars, seat guests in restaurant, expedite meals, help with special event preparation, help sales in Retail, help balance deposits, deliver change, give directions, make deliveries, pickup orders from local wholesalers, assist with departmental inventories, and helps with the movement of goods between the Mountain House and the Harbor Station. "Manager On Duty" MOD will oversee support supervisor to make sure that there is suitable coverage when all other Managers are gone after 5:00 PM; checking in with all departments, helping where needed, dealing with customer service issues, responding to guest emergencies, counseling employees when necessary, striving to meet the Trams objectives of top-quality service, professional interactions at all points of contact, efficient use of Tram resources and procedural reinforcement that result in profitability.