Zscaler Security Analyst

This is a contract position for a Zscaler Security Analyst in Malvern, Pennsylvania, offered on a hybrid onsite basis for a duration of 6+ months. The role serves as a technical subject matter expert within a Cyber Security Operations Center (CSOC), responsible for administering, managing, and continuously improving the Zscaler security platform to protect enterprise users, applications, and data while maintaining a seamless user experience.

Responsibilities

• Administer, monitor, and maintain Zscaler Cloud security platforms including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Cloud Firewall, Advanced Threat Protection (ATP), SSL inspection services, Browser Isolation, and Sandbox services; perform platform configuration, policy management, and service optimization; and provide support for feature enablement, upgrades, and testing of new capabilities.
• Design, implement, and maintain security policies utilized in the platform, including policy change requests, assessment of operational and security impacts, and periodic policy reviews to maintain policy effectiveness.
• Assist and respond independently to escalated operational or security incidents, collaborating with Incident Response teams during security investigations and operational troubleshooting.
• Represent the CSOC in partnering with governance, regulatory, infrastructure, IT, and business teams on enterprise-wide security initiatives and projects.
• Perform analysis of multiple data sets to identify changing threats and vulnerabilities; identify malicious activity by analyzing logs, traffic flows, and other investigative detective activities.
• Develop ad-hoc reports as required by management for in-depth analysis.
• Collaborate with other cyber team members on research projects involving event analysis to determine trends.
• Identify real-time complex attack patterns and suggest mitigation strategies.
• Mentor junior team members to improve their technical acumen.
• Participate in special projects and perform other duties as assigned.

Qualifications

• Required

• Bachelor's degree or equivalent experience.

• At least 3 years of experience in cybersecurity, network security, or security operations.

• Hands-on experience administering Zscaler platforms.

• Experience implementing and managing security policies in cloud-delivered security environments.

• Experience supporting enterprise-scale networking and security technologies.

• Strong communication skills, analytical ability, judgment, and ability to work effectively with others.

• Ability to understand strategic objectives and vision and work towards those goals.

• Ability to remain calm and professional while working in high-pressure incident situations.

• Preferred

• Relevant Information Security certifications, such as CISSP, ZCCA, ZCCP, AWS Certified Security, or other cloud specialty certifications.