Youth Outreach & Engagement Coordinator

Youth Outreach & Engagement Coordinator

Salary

$52,703.70 - $73,822.41 Annually

Location

Court Street - 26 Court Street

Job Type

Full-Time

Job Number

2026-00065

Department

Youth Employment and Opportunity

Opening Date

10/01/2026

Closing Date

12/31/2026 11:59 PM Eastern

• Description
• Benefits

Overview

The City of Boston Office of Youth Employment and Opportunity is seeking a Youth Outreach & Engagement Coordinator to manage and coordinate the day-to-day outreach, communications, and engagement strategies and functions of the department.

Under direction from the Director of Youth Employment and Opportunity, the Youth Outreach & Employment Coordinator will be responsible for overseeing the coordination and implementation of YEO outreach events, projects, initiatives, and services for the department.

The position is designed for a motivated individual with strong communication, organization, and research skills and a passion for building internal and external relationships. Additionally, strong interest/experience with high-level use of civic technology and public relations efforts. This role will be responsible for engaging youth constituents and connecting them to programs, resources, and work opportunities, and coordinating all outreach and engagement public relations projects & materials to accomplish the goals of the department.

The Youth Outreach & Employment Coordinator reports directly to the Senior Manager of Engagement & Outreach.

Responsibilities

Important responsibilities and duties may include, but are not limited to, the following:

• Provides oversight and ensures effective resolutions or referrals of constituent requests on a variety of issues, e.g., employment, education, civic engagement, housing, health, social and emotional well-being, etc.
• Oversees and supports web page and social media development, campaign, and content management.
• Maintains regular communication with City of Boston 311 constituent service representatives to coordinate follow-up responses and services for YEO-related inquiries.
• Drafts, codes, and publishes the Department e-newsletters that go out to over 20,000 constituents.
• Works with the Senior Manager of Engagement & Outreach to coordinate community-wide engagement outreach and awareness of YEO and youth-related services.
• Fills community and constituent outreach requests and needs.
• Coordinates and schedules community jobs, resource fairs, and outreach projects.
• Manages youth and constituent list services.
• Develops content and graphic design of publication materials and distribution of materials. Creates flyers, brochures, videos, tutorials, and materials to assist youth in connecting to services and jobs.
• Collaborates with city departments, other government agencies, and non-profit service providers to ensure the perspective and needs of youth are considered in various projects, programs, or initiatives.
• Keeps current on municipal, state, and federal programs pertaining to youth to ensure appropriate referrals can be made.
• Supports in supervising teen employees, interns, and volunteers schedules and tasks.
• As needed, supports and participates in general youth engagement and employment activities, events, and special projects.
• Performs related work as determined by the Senior Manager of Engagement & Outreach and/or the Director of YEO or delegate.
• Performs related work as required.

Minimum Entrance Qualifications

• Applicants must have three (3) years of full-time or equivalent part-time professional experience working with youth in an administrative capacity. Some supervisory experience is preferred.
• A bachelors degree from an accredited college or university is strongly preferred and may be substituted for two (2) years of the required experience.
• Proficiency in MS Office (Word, Excel, PowerPoint, Publisher) and social media is required.
• Proficiency with Google Suite.
• Good mediation, facilitation, and listening skills are required.
• Good oral and written English skills are required.
• Computer coding and website design experience preferred.
• Ability to work on multiple projects simultaneously while maintaining attention to detail is required.
• Familiarity with Boston youth service providers is preferred.
• Previous training and facilitation skills are preferred.
• Considerable internet research skills are preferred.
• Strong writing, editing, and word processing skills are preferred.
• Ability to work some evenings and weekends is required.
• Fluency in Spanish or Cape Verdean Creole is highly preferred.

Work Environment & Physical Demands: Essential functions are performed in both office and community-based settings. Position requires some travel to attend meetings, conduct outreach, and coordinate events. Applicants with drivers licenses are preferred.

CORI & SORI CHECK REQUIRED

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: SENA/MM6-5

Hours per week: 35

The City of Boston is proud to be an Equal Opportunity Employer. We invite applications from all qualified individuals and do not discriminate based on race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected category.

At the City of Boston, we provide our employees with a wide array of benefits and resources that foster both their professional and personal development. Our goal is to make City government a place where everyone is empowered to make a positive impact for the communities in which we live, work, and play.

For full-time positions, employees may be eligible for the following benefits depending on the nature of their employment and applicable Collective Bargaining Agreement (CBA) for the position. View the Collective Bargaining Agreements page to learn more.

Benefits Available to City Workers

• Retirement & Savings Opportunities: Membership in the Boston Retirement System (BRS), a benefit pension plan providing lifetime income to vested employees when they retire, along with deferred compensation options to help you build a secure future. Visit boston.gov/retirement to learn more.

• Health Insurance & Benefits: The City offers competitive medical, dental, and vision coverage, plus flexible spending (FSA), dependent care accounts, and life insurance for our employees. Visit boston.gov/insurance to learn more.

• Other Benefits: City employees enjoy a benefits package featuring paid time off and leave, subsidized transit (MBTA and Bluebikes), educational assistance, and employee wellness programs. Visit boston.gov/life-city-boston to learn more.

• Salary information: To view salary plans and understand how salaries work at the City of Boston, go to boston.gov/salary.

Part-time employees who are scheduled to work for 20 hours or more per week may also be eligible for benefits on a pro-rated basis. Please refer to the applicable Collective Bargaining Agreement (CBA) to learn more about any benefits available for this position.

If you have any questions about the benefits offered for this position, please contact the Office of Human Resources at 617-635-3370 or ohr@boston.gov.

Employer City of Boston (MA)

Address 1 City Hall Plaza, Room 612

Boston, Massachusetts, 02201

Phone 617-635-3370

Website https://www.boston.gov