Youth & Family Outreach Specialist

Youth & Family Outreach Specialist

Child and Family Services

Needham, MA

• ID: 12158-709
• Full-Time/Regular

Riverside Community Care

Love what you do!

Outreach Specialist - Youth & Family

Exciting opportunity to join Riverside Community Care as an Outreach Specialist! In this vital role, you will join a compassionate, person-centered team that partners with families in their homes and communities to strengthen safety, resilience, and connection.

As an Outreach Specialist, you will:

• Build trusting, supportive relationships with youth and caregivers while providing safe, therapeutic, and skill-based interventions that enhance social, emotional, and family functioning.
• Play an active role in behavior support, collaborative limit setting, and crisis intervention, helping families navigate challenging moments with care and respect.
• Connect youth and families with meaningful community and program resources so they can build on their strengths and move toward their own treatment goals.
• Provide transportation to treatment-related activities and events, making it easier for families to fully participate in services and reach their goals.
• Work closely with Program Management, Home-Based Clinicians, and the Treatment Team to ensure services are well-coordinated, responsive, and truly centered on each family's needs and voice.

Scheduled: Full Time, 40 hours

• Flexible hours between 8 a.m. - 8 p.m. to meet the needs of the families

Pay Rate: $22.27/hourly

Why You''ll Love Riverside

We make a true difference in people's lives through rewarding work. Most of our jobs come with great benefits - including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts - both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner's fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• Valid driver''s license and access to a reliable vehicle for transportation

Required Experience

• Bachelor''s Degree in mental health related discipline and one (1) year experience working with youth preferred

• Associate Degree in Human Services field and one (1) year experience working with youth

• At least six months experience working with children and/or adolescents with emotional difficulties and their families required.

• Must be 21 years of age or older.

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.