Full-Time, Year-Round Lodgekeeping Supervisor
Cataloochee Ski Area | Maggie Valley, North Carolina
Love the Mountains? Build Your Career Where Others Come to Vacation.
At Cataloochee Ski Area, you're not just taking a job; you're joining a close-knit team that helps create unforgettable experiences for thousands of guests every year. Nestled in the beautiful Great Smoky Mountains, Cataloochee offers a unique opportunity to work in an energetic outdoor environment while enjoying the benefits of a year-round career.
Whether you're passionate about leadership, hospitality, or simply love mountain living, Cataloochee provides a workplace where your contributions matter. Our employees enjoy a supportive team culture, opportunities for growth, and one of our most popular perks: complimentary skiing and snowboarding privileges for you and your immediate family.
If you're looking for a rewarding leadership position with a company that values hard work, teamwork, and having fun, we'd love to hear from you.
Position Summary
Cataloochee Ski Area is seeking a dependable, organized, and hands-on Lodgekeeping Supervisor to lead our lodge housekeeping operations year-round. This position is responsible for maintaining the cleanliness, appearance, and overall guest readiness of our facilities while supervising and supporting the lodgekeeping team.
The ideal candidate is a strong leader who takes pride in creating clean, safe, and welcoming spaces and is committed to delivering an exceptional guest experience.
Essential Duties & Responsibilities
- Supervise and lead lodge keeping staff in daily cleaning operations.
- Schedule, train, coach, and evaluate team members.
- Conduct regular inspections of lodge facilities to ensure cleanliness and quality standards are consistently met.
- Coordinate cleaning of guest areas, restrooms, administrative offices, rental facilities, and common spaces.
- Monitor and maintain inventory of cleaning supplies, equipment, and materials.
- Ensure adherence to company safety standards and procedures.
- Respond professionally and promptly to facility-related guest concerns.
- Assist with deep cleaning projects and seasonal facility preparations.
- Maintain records related to staffing, inspections, supply usage, and department activities.
- Collaborate with other departments to support smooth and efficient resort operations.
Qualifications
- Previous housekeeping, hospitality, custodial, or facility management experience required.
- Prior supervisory or team leadership experience preferred.
- Strong organizational and communication skills.
- Excellent attention to detail and commitment to high standards.
- Ability to lead by example and motivate a team.
- Customer service mindset with a positive attitude.
- Ability to lift up to 50 pounds and perform physical tasks throughout the workday.
- Ability to work flexible schedules, including weekends and holidays as needed.
Benefits & Perks
- Full-time, year-round employment
- Competitive pay based on experience
- Complimentary skiing and snowboarding privileges for employees and their immediate family
- Health and wellness benefits
- Paid time off
- Employee discounts on resort services and retail purchases
- Opportunities for professional growth and advancement
- Supportive, family-oriented work environment
- Work in one of the most beautiful mountain settings in North Carolina
Join the Cataloochee Family
For generations, Cataloochee Ski Area has been a favorite winter destination in the Southeast. We're proud of our commitment to outstanding guest experiences and the dedicated employees who make those experiences possible every day.
If you're ready to lead a team, make an impact, and enjoy the benefits of mountain life year-round, apply today!
Cataloochee Ski Area is an Equal Opportunity Employer.
Discover Winter Adventure at Cataloochee Ski Area
Welcome to Cataloochee Ski Area – Where Work Meets the Mountain Lifestyle
Perched in the Great Smoky Mountains of North Carolina, Cataloochee Ski Area has been a winter tradition since 1961 and is proud to be the first ski area in the state. With stunning mountain views, a welcoming atmosphere, and a passion for snow sports, we’ve built a reputation for combining southern hospitality with mountain adventure.
Our mountain has something for everyone:
- 18 scenic, expertly groomed slopes for all ability levels
- A brand-new quad ski lift to move more skiers and riders up the mountain, faster
- A dynamic freestyle terrain park for adrenaline lovers
- A fully equipped rental department to get guests slope-ready
- A comprehensive Ski & Ride Center offering lessons for beginners to advanced riders
- A cozy gift and gear shop stocked with mountain essentials
- Quick and convenient cafeteria-style dining
- Beverage service to keep the good vibes flowing
- Plus, Tube World — our snow tubing park is just minutes from the base area!
At Cataloochee Ski Area, our mission is simple: deliver unforgettable experiences for every guest, every day. From first-time skiers to lifelong passholders, we take pride in creating moments that keep people coming back season after season. That level of service comes from the heart of our operation — our team.
Why Work at Cataloochee?
- Be part of a tight-knit, family-oriented team that values fun, collaboration, and professionalism.
- Enjoy perks like a free season pass, discounts on rentals and lessons, and the chance to spend your days surrounded by fresh mountain air.
- Gain valuable experience in hospitality, customer service, and outdoor recreation — all in a high-energy, team-focused environment.
- Play an active role in carrying forward a legacy of customer service excellence while helping create unforgettable mountain memories for our guests.
Each winter, Cataloochee comes alive with energy, adventure, and camaraderie. Our team thrives in a fast-paced, high-spirited environment where fun is always part of the job. Though the season lasts just over four months, the memories and friendships built here last much longer.
Whether you're seeking a seasonal adventure or a pathway into the outdoor recreation industry, Cataloochee Ski Area offers more than a job—it’s an experience.
Join us this winter and make your season unforgettable — both on and off the slopes.