Yard Associate

Provide excellent customer service by assisting customers, answering their questions, helping them find merchandise and suggesting add-on sales that will help them complete their project. Create an inviting environment for customers by maintaining a clean and orderly lumberyard, which will include housekeeping tasks as needed.

Benefits:

• Employee discounts
• Health insurance
• Paid time off
• Training & development

Yard associates are expected to maintain a positive representation of Home Central by providing an outstanding customer experience consistent with company values. The main task of a yard associate is to assist customers and maintain a clean and efficient lumberyard. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include but not limited to the following responsibilities:

• Provide excellent customer service by assisting customers, answering their questions, helping them find merchandise and suggesting add-on sales that will help them complete their project. This may also include processing special orders. 
• Knowledge of point-of-sale systems in order to assist with price lookup, special order and order entry.
• Create an inviting environment for customers by maintaining a clean and orderly lumberyard, which will include housekeeping tasks as needed.
• Notify customers of upcoming promotions and new products.
• Assist in taking regular inventory of stock.
• Assist with loading customer's vehicles. Check invoices to make sure the correct products are loaded. 
• Assist with daily upkeep and straightening of lumber stacks.
• Help yard staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to store policies and safety standards. 

Qualifications:

• Outstanding customer service skills and a professional attitude. 
• A working knowledge of the products contained in the store with a willingness to continue to learn. 
• Organized, self-starter who thinks independently and solves problems. 
• Strong math, reading, writing, and communication skills. 
• Knowledge of effective sales methods and techniques.
• Understand how to safely operate a forklift.
• Ability to lift up to 80lbs. on a regular basis.

Goals:

• Continually expand knowledge of all departments, both in the lumber yard and the retail store. 
• Become a versatile employee, able to help in other areas as needed.'
• After enough experience, become a mentor to new employees and help them understand products and retail concepts. 

Come join a Family-owned company that takes pride in being a stable employer for 50+ years!