Customer Relations, Customer Support/Service, Diversity, Driver's License, Employee Assistance Plan, Forklift, Forklift License, Inventory Cycle Counts, Inventory Management, Loading/Unloading, Organizational Skills, Product Pricing, Returns Processing, Safety Process, Safety/Work Safety, Sales, Team Player, Training/Teaching
General Information
Job Type: Permanent
Category: Customer Service
Business: PlaceMakers
Location: Otago
Job Reference: 42954
Posted Date: 25-Mar-2026
Closing Date: 22-Apr-2026
Description
Join the dedicated team at PlaceMakers Queenstown and help us deliver exceptional customer service. We are seeking an Operational Team Member for our Yard and Drive thru area supporting a fast paced trade focused environment.
Key Responsibilities
- Provide excellent customer service and build strong customer relationships
- Process sales and returns accurately and efficiently
- Order-make-up for delivery and collection
- Load goods onto customer vehicles via manual handling
- Respond to product pricing and availability enquiries
- Re stock and maintain organised inventory holdings
- Support stock accuracy through regular cycle counts
- Adhere to all health and safety procedures
- Operate forklift or combi-lift to unload supplier trucks and load customer vehicles
- Safely operate machinery on a technically challenging site
This is a permanent full-time role offering 40-45 hours a week Monday-Friday.
About You
You thrive in a customer focused environment and enjoy building positive relationships. You are solutions focused, adaptable and able to think proactively under pressure.
You will also bring:
- Strong customer service skills
- A full clean Class 1 driver licence or higher
- Forklift licence experience is advantageous but we can provide full training
- A good level of physical fitness
This is a physically challenging role with frequent heavy lifting required every day.
- Competent computer and numeracy skills
- Strong organisational skills
- A strong commitment to health and safety
Our Benefits
- Competitive hourly rates and staff buying privileges
- Monday to Friday role where you get to enjoy all of what beautiful Queenstown has to offer in your weekends
- Genuine development opportunities that come with being part of the wider Fletcher Building Group. Long term career growth opportunities
- Employment Education Fund
- Inclusive and diverse workplace. Supportive fun and collaborative team
- Health & Wellbeing initiatives including an Employee Assistance Programme
- Free onsite parking
Join Us
We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups dont always apply for roles unless they match 100 of the requirements. If this role interests you but you feel you dont quite fit we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.
Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.
We are proud of the incredible diversity of people who make up our business. As an Equal Opportunity Employer we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.