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XR Training Center Lab Manager

ICONMA, LLC

Austin, TX

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JOB DETAILS
SALARY
$25.47–$30.57 Per Hour
SKILLS
Accounts Receivable, Accounts Receivable Management, Audiovisual, Build Management, Capacity Management, Communication Skills, Computer Workstations, Debugging Skills, Desktop Administration, Emerging Technology, Equipment Maintenance/Repair, Fleet Management, Hardware Installation, Health Plan, Laboratory, Laboratory Management, Materials Engineering, Microsoft Windows System Administration, Network Configuration Management, Network Support, Onboarding, Operational Support, Performance Analysis, Problem Solving Skills, Product Demonstration, Quality Assurance, Safety Standards, Software Debugging, Software Installation, Software Testing, Testing, User Interface/Experience (UI/UX)
LOCATION
Austin, TX
POSTED
8 days ago
Our Client, a Material Engineering company, is looking for a XR Training Center Lab Manager for their Austin, TX location.
 
Responsibilities:
  • Training Delivery
  • Host, facilitate and support XR training sessions.
  • Provide onboarding, safety guidance, and basic XR usage instructions.
  • Support learners throughout each session, ensuring they can complete assigned training modules.
  • Set up training rooms, manage equipment checkout, and maintain an orderly learning environment
  • XR Device Maintenance & Operations
  • Maintain VR/AR headsets, controllers, charging stations, and workstation PCs.
  • Clean, charge, annvironment.
  • d inspect devices regularly to ensure readiness.
  • Troubleshoot hardware or connectivity issues as they arise.
  • Monitor device inventory and support capacity planning for concurrent training sessions.
  • Software Installation, QA Testing & Bug Reporting
  • Install new XR software builds and training modules as they are released.
  • Validate installations and conduct basic QA checks to ensure:
  • Smooth application launch and navigation
  • Proper device tracking and interaction
  • Audio/visual stability
  • Usable flows for trainees
  • Identify, document, and report bugs or performance issues.
  • Communicate clearly with development or support teams to help reproduce and resolve issues.
  • Center Operations & Coordination
  • Prepare XR training spaces, ensuring equipment and layouts are consistent with operational needs.
  • Coordinate schedules with local and global training stakeholders.
  • Maintain high standards of cleanliness, safety, and user experience in both training centers.
  • Assist with tracking attendance, completions, and general training throughput when needed.
 
Requirements:
  • Hands-on Experience with VR/AR hardware installation (e.g., Quest, Vive, or similar platforms).
  • Ability to confidently host and support group training sessions.
  • Strong troubleshooting skills and comfort installing/testing software builds.
  • Excellent communication skills and professionalism when interacting with learners.
  • Preferred Qualifications
  • Experience operating training labs, AV rooms, tech centers, demo studios or similar environments.
  • Familiarity with VR/AR content deployment or device fleet management tools.
  • Ability to support training operations across multiple shifts.
  • Basic experience with networking, PC configuration, or Windows administration (bonus)
  • If you’re passionate about emerging tech and enjoy a mix of operational, technical, and user-facing work, we’d love to hear from you.
 
Why Should You Apply?

About the Company

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ICONMA, LLC

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