Posting Details
Posting Summary
Position Title Xavier Ochsner College of Medicine - Lead Student Success Advisor FLSA Exempt Department XOCOM - Xavier Ochsner College of Medicine Job Summary
Xavier Ochsner College of Medicine invites applications for a Student Success Advisor is a key member of the Xavier Ochsner College of Medicine's Student Success Center (SSC), advancing the college's mission to educate compassionate physician leaders. The Lead Student Success Advisor provides individualized academic guidance, learning support, proactive progress monitoring, and coordinated interventions for students across all four years of medical school.
Rooted in the college's Student Societies and One-Stop Shop models, the Lead Student Success Advisor develops longitudinal relationships, creates individualized success plans, responds to early alerts, and connects students with resources across the medical school, Xavier University of Louisiana, and community partners. The ideal candidate is student-centered, organized, data-informed, culturally responsive, and skilled at managing multiple advising cases in a fast-paced academic medicine environment. AA/EOE
Minimum Qualifications
- Master's degree in education, counseling, higher education, psychology, social work, student affairs, learning sciences, or a closely related field.
- Experience in medical education or health professions advising, including direct academic, learning-support, or student-success services.
- Familiarity with medical school curricula, NBME-style assessments, and USMLE Step 1 and Step 2 requirements.
- Experience using an early-alert, advising, or student-support system such as EAB Navigate, Starfish, or a comparable platform.
- Demonstrated success supporting students with varied educational backgrounds and handling sensitive information with professionalism, discretion, and confidentiality.
Preferred Qualifications
- Three or more years of progressively responsible experience in medical student advising, health professions education, academic support, or student success.
- Experience managing an advising caseload, developing academic success plans, monitoring intervention outcomes, and supporting USMLE or NBME preparation.
- Experience with AAMC Careers in Medicine, LCME documentation, continuous quality improvement, or academic medicine reporting.
- Experience collaborating with faculty and multidisciplinary student-support teams; doctoral degree or additional relevant graduate training preferred.
Special Requirements Summary Work Hours
Full time & exempt position.
KSA's
Knowledge, Education, Experience, and Proficiencies
- Ability to build trust, rapport, and meaningful advising relationships with medical students.
- Strong organization, case management, time management, and follow-through while managing multiple priorities.
- Ability to interpret academic performance data, assessment trends, utilization patterns, and student-progress indicators.
- Knowledge of academic advising, adult learning, student development, learning science, and evidence-informed study and test-taking strategies.
- Cultural humility and commitment to inclusive, equity-centered, and student-responsive advising practices.
- Strong written, verbal, facilitation, interpersonal, and collaborative skills in a multidisciplinary academic medicine environment.
- Professionalism, sound judgment, FERPA-compliant confidentiality, proficiency with common office and student-support platforms, and the ability to make timely referrals and escalations.
- Ability to travel between XOCOM, Xavier University, and affiliated sites and participate in occasional evening or weekend programs.
Essential Duties and Responsibilities
Essential Duties and Responsibilities Description
Individualized Advising & Longitudinal Student Support
- Provide individualized academic advising to an assigned caseload across all four years of medical school, including orientation, twice-per-semester meetings for M1/M2 students, and at least once-per-semester meetings for M3/M4 students.
- Help students understand curricular expectations, assessment structures, examination feedback, and academic behaviors associated with professionalism and success.
- Develop individualized academic success plans, study schedules, and learning strategies aligned with coursework, assessments, and student needs.
- Use consistent follow-up to promote accountability, resilience, self-directed learning, and progress toward degree completion.
Essential Duties and Responsibilities Description
Monitoring, Documentation & Early Intervention
- Maintain accurate, timely, and confidential documentation of advising meetings, concerns, early-alert responses, referrals, and intervention plans in EAB Navigate or the designated system.
- Respond to alerts from faculty, course directors, Society Heads, and other authorized partners; conduct structured needs assessments and develop personalized intervention plans.
- Monitor progress, complete active follow-up, and close the loop to verify that academic and support concerns are addressed.
- Escalate recurring, significant, or unresolved concerns to the Assistant Dean of Student Success and appropriate OME or OSA partners.
Essential Duties and Responsibilities Description
Collaboration with Society Heads & Support Teams
- Collaborate with Society Heads, Learning Specialists, the Coordinator of Student Care and Success, faculty, and Student Affairs colleagues to monitor trends and coordinate holistic support.
- Prepare concise advising updates and participate in Society meetings, quarterly reviews, and student case discussions with data-informed recommendations.
- Provide warm referrals and serve as a primary connector to Disability Services, Financial Aid, Counseling and Wellness, Career Services, the Registrar, and other institutional resources.
Essential Duties and Responsibilities Description
Student Development, Workshops & Programming
- Assist Society Heads with planning and delivering Society workshops, professional development sessions, and quarterly meetings.
- Co-lead sessions on study strategies, time and workload management, NBME and OSCE preparation, academic resilience, self-regulation, and self-directed learning.
- Support XOCOM's pre-matriculation program through academic advising, foundational learning-skills instruction, and transition support.
- Support implementation of the AAMC Careers in Medicine program, including career exploration advising, student engagement, and documentation.
Essential Duties and Responsibilities Description
USMLE Step Preparation & Academic Skill Building
- Support USMLE Step 1 and Step 2 preparation by reviewing individualized study plans, timelines, readiness indicators, and practice examination performance.
- Help students translate assessment results into targeted study, test-taking, and clinical reasoning strategies.
- Collaborate with Society Heads and Learning Specialists to provide integrated Step programming, progress check-ins, referrals, and documented follow-up.
Essential Duties and Responsibilities Description
Data, Assessment & Accreditation
- Track student progress, service utilization, intervention trends, referrals, and outcomes for CSS reports and dashboards.
- Contribute to the CSS Annual Impact Report and LCME documentation related to advising, monitoring, learning support, and student services.
- Participate in continuous quality improvement initiatives and identify trends, systemic barriers, and opportunities to strengthen student-success structures.
Essential Duties and Responsibilities Description
Institutional Engagement & Other Duties
- Participate in XOCOM committees, special projects, and major events, including orientation, White Coat Ceremony, Convocation, Match Day, and graduation, to strengthen relationships across the community.
- Maintain current knowledge of relevant policies, resources, medical education practices, and accreditation expectations; perform other duties as assigned.
Posting Detail Information
Posting Number S519P Number of Vacancies 1 Desired Start Date 02/01/2027 Position End Date (if temporary) Posting Date 10/29/2026 Application Review Date Closing Date Open Until Filled Yes Special Instructions to Applicants
Attach online only your resume, cover letter, transcripts and contact information for three references.
Quicklink for Posting https://jobs.xula.edu/postings/4058
About Xavier
About Xavier
Founded in 1925 by Saint Katharine Drexel and the Sisters of the Blessed Sacrament, Xavier is the only Catholic Historically Black University in the United States. Located in New Orleans, the University strives to contribute to a more just and humane society by preparing its students to assume roles of leadership and service in a global society. Xavier prides itself in its diverse learning and teaching environment that incorporates a variety of educational practices, including research and service learning.
About Xavier Ochsner College of Medicine
In February 2024, the Xavier University of Louisiana Board of Trustees and the Ochsner Health Board of Directors approved the partnership to develop the Xavier Ochsner College of Medicine. Becoming the fifth allopathic Historically Black College and University (HBCU) medical school in the country.
Xavier University of Louisiana stands as a recognized leader in STEM and health science, producing more African American students who graduate from medical school each year than any other university in the country. Ochsner Health, Louisiana's largest, academic health system with a long track record of excellence in medical education, is committed to exceptional, patient centered care and Ochsner Medical Center - New Orleans is the tertiary and quaternary care for Louisiana and the surrounding region. As the largest physician led clinically integrated network in the Gulf South, the Ochsner Health Network operates 46 hospitals and treated more than 1.5 million patients in 2022.
Xavier and Ochsner have been working together since the early 1980s. Through their ongoing partnership, Ochsner Health and Xavier University of Louisiana have advanced healthcare equity through several programs, including a program for physician assistants that has already graduated 108 students. By creating this new medical school, Xavier Ochsner College of Medicine is taking a big step toward improving healthcare for all the communities they serve. Together, they will train doctors who care deeply about their patients and understand the importance of diversity and high-quality medicine. In addition, Ochsner has 33 wide-ranging, accredited residency and fellowship programs.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Documents Needed To Apply
Required Documents
- Resume
- Cover Letter
- Transcripts
- Other
Optional Documents