Position Overview
3M’s Services LLC is seeking a Full-Time Receptionist / Administrative Assistant for our West Virginia office. This role serves as the first point of contact for the organization and plays a key role in supporting daily office operations. The ideal candidate is professional, organized, detail-oriented, and knowledgeable about company services and operations.
This is an in-office position that requires strong communication skills, discretion, and the ability to manage multiple administrative tasks efficiently.
Key Responsibilities
Front Desk & Communication
- Answer and direct incoming phone calls in a professional and courteous manner.
- Serve as the first point of contact for visitors, staff, families, and external partners.
- Provide accurate information about company services, departments, and general operations.
- Manage voicemail messages and ensure timely follow-up.
Administrative & Office Support
- Schedule meetings, appointments, and conference calls.
- Prepare meeting agendas, take meeting minutes, and distribute follow-up items.
- Assist leadership with daily administrative tasks as assigned.
- Maintain organized electronic and physical filing systems.
- Support office workflows and ensure smooth day-to-day operations.
Document & Presentation Support
- Create and edit PowerPoint presentations, reports, and internal documents.
- Assist with preparing materials for trainings, meetings, and presentations.
- Proofread and format documents for clarity and professionalism.
Professional Standards & Confidentiality
- Maintain confidentiality of sensitive employee and client information.
- Uphold company policies, HIPAA standards, and professional office etiquette.
- Represent the organization in a positive and professional manner at all times.
Required Qualifications
- High school diploma or equivalent (Associate’s degree preferred).
- Prior experience in a receptionist or administrative assistant role preferred.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel).
- Ability to multitask, prioritize tasks, and manage time effectively.
- Professional demeanor and strong customer service skills.
- Driver's License
Preferred Qualifications
- Experience working in a healthcare, behavioral health, or human services environment.
- Familiarity with office systems, scheduling tools, and document management.
- Strong attention to detail and organizational skills.
Work Environment
- In-office, full-time position.
- Standard business hours with occasional flexibility as needed.
- Professional office setting.