DPP is seeking a
Workstation Support Technician for an opportunity with our client in the healthcare insurance industry.
Work location: Onsite in Columbia, SC
Duration: 11 months
Terms: W2 Contract
Work authorization: US Citizen; must be able to obtain/maintain a low-level (Public Trust) clearance
Position Summary:- This position could be building, backing up data, installing software, and deploying new workstations to users in our environment.
- We have a sub team of 15 members of the greater team of 70 for all of Workstation Support.
Required Qualifications: - Associate Degree in Computer Science, Information Technology, or another job-related field;
- OR 2 years of job-related work experience.
- CompTIA A+ or higher is preferred, not required.
- 1 year of technical operations support experience preferred, not required.
Required Technologies: - Proficient in Microsoft Office applications, including Outlook, Word, Excel, Teams, and OneNote, with the ability to leverage these tools to support daily business operations.
- Experienced in delivering professional customer service, resolving inquiries, and communicating effectively through phone, Microsoft Teams, and email in a fast-paced business environment.
- Self-driven leader with the ability to manage assigned responsibilities independently, exercise sound judgment, take initiative, and provide guidance and support to team members while operating effectively with minimal supervision.
- Strong organizational skills and attention to detail, with the ability to manage records, track assets and requests, support operational activities, and ensure compliance with established processes and procedures.
- General knowledge of computer equipment and peripheral devices, with the ability to identify and communicate technically when needed.
Soft Skills: - Customer service and communication are the biggest skills needed in this role since we directly work with keeping users productive.
Interested? Learn more:Click the
apply button to learn more about this position
(#26-01070).
DP Professionals (DPP) offers a range of compensation and benefits packages to our employees and their eligible dependents.
DPP is a certified Woman-owned Small Business Enterprise (WBE and WOSB) with more than 25 years in the staffing industry.
EOE/AA/V/D