Desktop Technician Location:Charleston, SC
Contract:W2 only – 12 months with possible extension
Pay:$27 /hour + optional medical, dental, vision, 401(k) match
OverviewCandidates should have a good understanding and knowledge of installing software and setting up hardware. Proficiency in Windows 11/Office365 products/Outlook/Teams/One Drive is required. The role involves troubleshooting and resolving imaging issues for standard PCs/laptops, tough books, tablets, etc., supporting cell phones and iPads, and supporting printers/plotters. Excellent customer service skills and the ability to interface with a wide variety of clients are essential. This position requires on-call rotation and a minimum of 3+ years of relevant experience.
Key Responsibilities- Supports various connectivity requirements including, but not limited to, Ethernet and TCP/IP
- Manages workload by wisely prioritizing his or her tasks often and adjusting to the situation at hand. Willingly cooperates and works collaboratively with a team.
- Configure and test client workstations to utilize VPN access using secure token identification.
- Increase productivity and minimize downtime by supporting all company software, operating systems, workstations, charting/drawing, and network connectivity.
- Install image systems with appropriate OS for client needs
- Install and configure core applications once base OS image has been deployed
Required Skills- MUST have experience as a Desktop Technician/Administrator
- MUST be able to troubleshoot and resolve any imaging issues for standard PCs/laptops, tough books, tablets, etc.
- MUST have prior experience configuring and testing client workstations to utilize VPN access using secure token identification
- MUST have proficiency in Windows 11/Office365 products/Outlook/Teams/One Drive
Required Education- Minimum of High School Diploma or Equivalency (Required)
Preferred Skills- Preference for candidates who have worked as a LAN administrator in a regulated industry
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