Workplace Technology Engineer / Product Analyst

We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

 
Role: Workplace Technology Engineer / Product Analyst
Location: Montvale, NJ- Hybrid
Duration: 6 months contract with possible extension
Pay Range: $65 - $85/hour DOE on w2
 
Description:
The Workplace Technology Engineer / Product Analyst supports the Workplace Technology Architect in delivering and scaling conference room and workplace collaboration solutions. This role is responsible for day-to-day product execution, standard implementation, and operational enablement, ensuring workplace technology solutions are deployed consistently, supported effectively, and continuously improved.
 
Responsibilities:
Product Execution & Coordination

• Work with Architectural lead to develop workplace standards through interoperability and compatibility design standards for A/V Infrastructure.
• Execute against the workplace technology roadmap and backlog
• Coordinate deployments, upgrades, and changes across conference room environments
• Track deliverables, risks, and dependencies across multiple initiatives

 
Standards Implementation

• Apply defined standards, configurations, and reference designs to real-world deployments
• Ensure all room builds and updates align with approved architecture and technology stacks
• Validate configurations and support quality checks before production rollout

 
Operational Enablement

• Work closely with operations teams to ensure solutions are deployable, supportable, and documented

 
Develop and maintain:

• Build guides
• Configuration templates
• Support documentation and runbooks
• Assist with incident triage and root cause analysis for workplace technology issues

 
Continuous Improvement

• Gather feedback from users and operations to identify improvement opportunities
• Support pilots, testing, and validation of new technologies and capabilities
• Help refine standards and configurations based on real-world performance

 
Vendor & Technology Coordination

• Coordinate with vendors, integrators, and internal teams during deployments
• Assist with validation of new hardware, firmware, and platform updates

 
Scope & Impact

• Supports delivery of firm-wide conference room and workplace technology solutions
• Enables consistent implementation of standards across hundreds of rooms and devices
• Improves operational efficiency through documentation, repeatability, and process discipline
• Acts as a key bridge between architecture, engineering, and operations

 
Qualifications & Experience:

• 5+ years related experience with 3+ years domain experience (AV and unified comms segment)
• Bachelor's degree from an accredited college or university is preferred. Minimum of a high school diploma or GED required.
• Experience with AV/UC, conference room technologies, or workplace IT systems
• Familiarity with platforms such as Microsoft Teams Rooms, Webex, or similar
• Strong attention to detail in configuration, documentation, and standardization
• Ability to manage multiple workstreams and coordinate across teams
• Strong troubleshooting and problem-solving skills
• Consistent, standards-aligned deployment of workplace technology solutions
• Reduced operational friction through clear documentation and repeatable processes
• Effective execution of projects and backlog items
• Contribution to continuous improvement of user experience and system reliability

 
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
 
Equal Employment Opportunity
Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
 
Fair Chance Employment
Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
 
Accommodation
We are committed to providing reasonable accommodation for applicants and employees with disabilities. If you require reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
 
Only applicable for San Francisco Candidates:
Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
 
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