Administrative Skills, Billing, Business Services, Coaching, Commercial Real Estate, Contract Management, Contract Negotiation, Cookies, Cost Control, Customer Relations, Customer Support/Service, Develop and Maintain Customers, English Language, Establish Priorities, Event Management, Facilities Management, Food Delivery, Identify Issues, Insurance Documentation, Leadership, LinkedIn, Mail Processing, Management Strategy, Mentoring, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Needs Assessment, Negotiation Skills, Newsroom, Organizational Development/Management, Organizational Skills, People Management, Performance Analysis, Performance Reviews, Process Improvement, Project/Program Management, Safety Standards, Schedule Development, Service Delivery, Staff Development, Staff Training, Strategic Planning, Team Lead/Manager, Technology Analysis, Time Management, Training Program, Training/Teaching, Twitter, Vendor/Supplier Management
Aller au contenu
Développez votre carrière et votre potentiel chez CBRE
Menu
- À propos de nous
- Notre entreprise
- Notre culture basée sur les valeurs
- Joignez-vous à notre communauté
- Recherche d'emploi
- Connexion
- Dansk
- Deutsch
- English - US
- Español - ES
- Español - MX
- Français - Canada
- Français - France
- Italiano
- Nederlands
- Norsk Bokmål
- Polski
- Português - Brasil
- Português - PT
- Român
- Slovenina, Slovenský Jazyk
- Suomi, suomen kieli
- Svenska
- Ting Vit
- Türkçe
- etina, eský jazyk
- -
- -
Workplace Experience Manager - Alpharetta, GA
Workplace Experience Manager - Alpharetta, GA
Référence du poste
270828
Posté
10-avr-2026
Ligne de service
GWS Segment
Type de rôle
À plein temps
Centres d"intérêt
Administration/Assistanat, Direction, Facility Management, Worplace Strategy / Nouveaux modes de travail
Localisation(s)
Alpharetta - Georgia - United States of America
About the Role:
As a CBRE Workplace Experience Manager, you will be responsible for managing employees that oversee the delivery of workplace experience services. Examples of services include Concierge, Reception, Meeting & Event Management, and administrative office duties.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You'll Do:
- Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
- Coordinate and manage the team"s daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
- Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities.
- Ensure support provided by the team is efficient and consistent. Suggest process improvement efforts on a regular basis. Assist with developing strategic solutions.
- Assess technological and training needs for Workplace Experience teams and clients. Always follow safety standards with employees, clients, and vendors.
- Develop vendor partnerships with the intention of cost saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
- Oversee programs ran by third party vendors. This includes food delivery, organizing events, providing transportation, or mail distribution. Ensure all invoices for business services billed.
- Ensure support provided by the team is efficient and consistent.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
- Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
- Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
What You'll Need:
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
- Bachelor"s Degree required with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
- Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
- Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Extensive organizational skills with a strong inquisitive mindset
- As a Supervisor / Manager:
- While adhering to all HSE requirements established for CBRE employees, supervisors and managers are required to:
- Provide sufficient distraction free time for employees to complete all required HSE training & support the HSE training program implicitly
- Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders
- Support stop work authority when it is exercised in good faith
- Communicate any / all potential workplace hazards and workplace procedures.
Why CBRE? A culture of respect, integrity, service, and excellence crafts our approach to every opportunity! This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, Vision insurance, generous PTO and more.
Host
Host is a service line of CBRE, the world"s largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.
Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host's scalable product suite includes concierge-quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.
The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.
Find out more
Postuler
Partager cet emploi :
Partager
- Partager Workplace Experience Manager - Alpharetta, GA avec LinkedIn
- Partager Workplace Experience Manager - Alpharetta, GA avec Twitter
- Partager Workplace Experience Manager - Alpharetta, GA avec un ami par courriel
Retour
Joignez-vous à notre communauté de talents
Keep up to date with exciting career
opportunities and the latest news.
S"inscrire
CBRE
- À propos de CBRE
- Responsabilité de l'entreprise
- Carrières
- Newsroom
- Relations avec les investisseurs
- Nous contacter
- Politique de confidentialité
- Conditions d'utilisation
- Plan du site
- Cookies settings Cookies settings
Copyright 2026 CBRE. All rights reserved.