Workplace Experience Coordinator -

15910
Workplace Experience Coordinator - Level 1
Location: 70 Glover Ave, Norwalk, CT 06851
Assignment Length: Minimum of 2 months - Potential for Extension: Yes
Potential for Conversion: Yes
Pay Rate:$28-$30/HR on W2
Schedule
• Hours: Monday-Friday, 8:00 AM - 5:00 PM
• Lunch: 1-hour unpaid lunch

Work Environment
• Front-facing workplace experience and office services role
• Mix of reception, administrative, mail, and print services responsibilities
• Heavy interaction with employees, visitors, and vendors
• Fast-paced environment requiring strong organization and customer service skills

Team Overview
• Coordinator and Supervisor onsite supporting workplace operations

Day-to-Day Responsibilities
• Greet employees, visitors, and clients at the reception desk
• Schedule and manage conference room reservations
• Process incoming and outgoing mail
• Support print production requests, including booklets, presentations, and other materials
• Restock and maintain office pantries
• Provide support within meeting spaces and AV rooms
• Assist with workplace operations and office service activities
• Deliver a positive workplace experience for employees and guests

Licenses & Certifications
• None required

Required Skills & Experience
• Basic Microsoft 365 knowledge
• Strong computer literacy
• Professional communication skills
• Customer service experience
• Ability to manage multiple responsibilities throughout the day

Preferred Qualifications
• Previous mailroom experience
• Previous print services experience
• Hospitality experience
• Workplace services or office operations experience
• Experience supporting conference rooms and AV spaces

Soft Skills
• Professional demeanor
• Strong customer service mindset
• Friendly and welcoming personality
• Strong organizational skills
• Reliability and punctuality
• Ability to multitask in a fast-paced environment

Education Requirements
• High School Diploma or GED required


Software Requirements
• Microsoft 365
• General computer proficiency

Interview Process
• 1st Round: Zoom interview with the Hiring Manager

Additional Notes
• Hiring Manager is seeking candidates with a strong customer service orientation and professionalism.
• While previous mail and print experience is preferred, candidates from hospitality, administrative, reception, or workplace services backgrounds are encouraged to apply.
• Basic Microsoft 365 knowledge and computer literacy are required.
• This is an excellent opportunity for someone looking to gain experience within workplace services and corporate office operations.
• Lack of any professional experience may be a concern, so candidates should be able to demonstrate transferable customer service, administrative, hospitality, or operational experience.
Ideal Candidate Summary
The Hiring Manager is seeking a professional and customer-focused Workplace Experience Coordinator who enjoys interacting with people and supporting daily office operations. The ideal candidate has experience in reception, hospitality, office administration, mail services, or workplace operations and is comfortable balancing front desk responsibilities with back-office administrative tasks. Strong communication skills, professionalism, computer literacy, and a service-oriented mindset will be key to success in this role.

Kindly share resume with answers: 
Q1: Have you handled incoming and outgoing mail, packages, or deliveries?
Q2: How many years of exp in professional office or customer-facing environment?
Q3: Have you handled incoming and outgoing mail, packages, or deliveries?