Workplace Experience Coordinator - Level 1

Examples include Word, Excel, Outlook, etc. " Strong organizational skills with an inquisitive mindset. Summary: As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service.

Description:
Title: Workplace Experience Coordinator
Job Family: Office & Soft Services
Background Package: STANDARD PACKAGE -NO DRUG TEST
lHours: 8-5 M-F
Remote/Hybrid/In-person: In - person
Location: SHARENJ067-Jersey City-30 Hudson Street
Why is this role open? Coverage for an employee on leave
Assignment Duration: 1 month
Possible for extension? Yes, TBD

What You ll Do:
" First point of contact for all those entering the facility. Greet them with a friendly and wOur Companyoming
demeanor. Issue visitor and parking passes and follow security protocols.
" Make a memorable first impression by answering the telephone in a professional manner. Create
presentations and speak to various-sized groups.
" Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
" Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services
including mail, office supply services, and onboarding.
" Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a
professional customer service-driven manner.
" Organize and manage on-site events. This includes securing event space, set up and tear down of the
room, and delivery of supplies.
" Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the
safety of all individuals in the building.
" Coordinate with vendors who supply services or goods to the workplace.
" Explain detailed and/or complicated information within the team. Follow specific directions as given by
the manager.
" Impact through clearly defined duties, and methods and tasks are described in detail. Use existing
procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
" Other duties may be assigned.

What You ll Need:
" High School Diploma or GED with up to 2 years of job-related experience.
" Ability to follow basic work routines and standards in the application of work.
" Communication skills to exchange straightforward information.
" Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
" Strong organizational skills with an inquisitive mindset.

Interview process: 1-2 virtual interview

Summary:
As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service
experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer
service to the clients and visitors of a designated building.