Description:Title: Workplace Exp Coordinator
Job Family: Office & Soft Services
Background Package:
- Brokerage + 5 Panel + FFEIC
- STANDARD PACKAGE -NO DRUG TEST
- CRIMINAL PLUS 10 PANEL DRUG
Hours: 7-4 or 8-5 | M-F
Remote/Hybrid/In-person: In person
Location: SHAREIL006-Chicago - 233 South Wacker Dri
Why is this role open? Coverage for an employee on leave
Assignment Duration: 3 months
Possible for extension? Yes, possible
Overview of Work Environment/Client Nuances: Office environment, working with the receptionist, supporting client office
About the Role:
As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You ll Do:
" First point of contact for all those entering the facility. Greet them with a friendly and wOur Companyoming demeanor. Issue visitor and parking passes and follow security protocols.
" Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
" Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
" Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
" Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
" Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
" Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
" Coordinate with vendors who supply services or goods to the workplace.
" Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
" Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
What You ll Need:
" High School Diploma or GED with up to 2 years of job-related experience.
" Ability to follow basic work routines and standards in the application of work.
" Communication skills to exchange straightforward information.
" Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
" Strong organizational skills with an inquisitive mindset.
Interview Process: 1 virtual and/or 1 onsite
Summary:
As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service
experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer
service to the clients and visitors of a designated building.