Workplace Experience Coordinator II #26-23758

Event Execution Support (Client support as needed, pre-event walkthroughs to confirm setups, wayfinding, line management, vendor management support, signage ideation, event photo & documentation). Summary: As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

Duration: 6 Months

Job Overview: 

• The resource should be flexible, as they may be asked to report to either office location based on business needs.
• The reporting schedule may vary from week to week. For example, the resource may work 2 days at one location and 3 days at the other, as determined by the manager.
• The manager will provide direction regarding work location and schedule based on operational requirements.

 
Summary:

• As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
• This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

 Responsibilities:

• Event scheduling and coordination
• Coordinate with cross-functional teams including FM, AV, Catering, Security, Janitorial, etc.
• Review a two-week look ahead to identify missing event details, confirm holds, and collect/track details in reservation system
• Create Event Workorders tickets (furniture movement, janitorial/porters, etc.).
• Schedule Visiting Guest Offices Reservations (calendar management and email coordination)
• Event Execution Support (Client support as needed, pre-event walkthroughs to confirm setups, wayfinding, line management, vendor management support, signage ideation, event photo & documentation)
• Folder organization (track, maintain, and update event folders – beos, event photos, resource documents, SOPs)
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

 Qualifications:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

 Note:

• Hours: 8-5 M-F
• Interview process: 1 virtual and/or 1 in-person

About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
 
US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. 


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