Workplace Experience Coordinator / Event Coordinator

Metasys Technologies

New York, NY
1 day ago

$36–$37 Per Hour

Highlights

Position Summary As a Client Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. Job Location: 2 locations: New York, 230 Park Ave South & 30 Hudson Yards, New York (Onsite).

Numbers & Facts

Location	New York, NY
Industry	Computer/IT Services
Salary	$36–$37 Per Hour
Company Size	100 to 499 employees
Year Founded	2000
Website	http://metasysinc.com/

Description

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Job Title: Workplace Experience Coordinator / Event Coordinator
Job Location: 2 locations: New York, 230 Park Ave South & 30 Hudson Yards, New York (Onsite)
Job Duration: 7 months
Schedule: Mon-Fri, 8:00 AM 5:00 PM

Job Description:
Work Locations

2 locations: New York, 230 Park Ave South & 30 Hudson Yards, New York
The resource should be flexible, as they may be asked to report to either office location based on business needs.\
The reporting schedule may vary from week to week. For example, the resource may work 2 days at one location and 3 days at the other, as determined by the manager.
The manager will provide direction regarding work location and schedule based on operational requirements.

Position Summary

As a Client Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function.
Responsible for providing world-class customer service to the clients and visitors of a designated building.

Key Responsibilities

Event scheduling and coordination.
Coordinate with cross-functional teams including FM, AV, Catering, Security, Janitorial, etc.
Review a two-week look-ahead to identify missing event details, confirm holds, and collect/track details in the reservation system.
Create Event Workorder tickets (furniture movement, janitorial/porters, etc.).
Schedule Visiting Guest Office Reservations (calendar management and email coordination).
Provide event execution support, including:
- Client support as needed.
- Pre-event walkthroughs to confirm setups.
- Wayfinding.
- Line management.
- Vendor management support.
- Signage ideation.
- Event photo and documentation.
Track, maintain, and update event folders, including:
- BEOs.
- Event photos.
- Resource documents.
- SOPs.
Organize and manage on-site events, including:
- Securing event space.
- Room setup and tear-down.
- Delivery of supplies.
Follow property-specific security and emergency procedures.
Notify appropriate parties to ensure the safety of all individuals in the building.
Coordinate with vendors who supply services or goods to the workplace.
Explain detailed and/or complicated information within the team.
Follow specific directions as given by the manager.
Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

Required Qualifications

High School Diploma or GED.
Up to 2 years of job-related experience.
Ability to follow basic work routines and standards in the application of work.
Communication skills to exchange straightforward information.
Working knowledge of Microsoft Office products, including:
- Word
- Excel
- Outlook
Strong organizational skills with an inquisitive mindset.

Interview Process

1 virtual and/or 1 in-person interview.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.

About Company

With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.

Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.

We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.

Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.

If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.