Highlights
Responsible for providing world-class customer service to clients and visitors of a designated building. Summary Deliver a world-class customer service experience to employees and guests of a designated building.
Numbers & Facts
| Location | Chicago, IL |
| Industry | Computer/IT Services |
| Salary | $28–$29 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 2000 |
| Website | http://metasysinc.com/ |
Description
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Job Title: Workplace Experience Coordinator
Job Location: Chicago, IL (Onsite)
Job Duration: 3 Months (Possible extension)
Shift: 1st shift, Monday to Friday, 7:00 AM - 4:00 PM or 8:00 AM - 5:00 PM
Job Description:
Summary
Work Environment
Key Responsibilities
Qualifications
Interview Process
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Job Title: Workplace Experience Coordinator
Job Location: Chicago, IL (Onsite)
Job Duration: 3 Months (Possible extension)
Shift: 1st shift, Monday to Friday, 7:00 AM - 4:00 PM or 8:00 AM - 5:00 PM
Job Description:
Summary
- Deliver a world-class customer service experience to employees and guests of a designated building.
- Part of the Workplace Experience function.
- Responsible for providing world-class customer service to clients and visitors of a designated building.
Work Environment
- Office environment
- Working with the receptionist
- Supporting client office
Key Responsibilities
- Serve as the first point of contact for all individuals entering the facility.
- Greet employees and visitors with a friendly and welcoming demeanor.
- Issue visitor and parking passes and follow security protocols.
- Answer telephones in a professional manner.
- Create presentations and speak to various-sized groups.
- Arrange and confirm recreational, dining, and business activities on behalf of requestors.
- Manage janitorial or maintenance work orders as needed.
- Coordinate and execute workplace services, including:
- Mail services
- Office supply services
- Onboarding support
- Acknowledge inquiries or complaints from employees, guests, and co-workers.
- Provide solutions in a professional, customer service-driven manner.
- Organize and manage on-site events, including:
- Securing event space
- Room setup and teardown
- Delivery of supplies
- Follow property-specific security and emergency procedures.
- Notify appropriate parties to ensure the safety of individuals in the building.
- Coordinate with vendors providing workplace services or goods.
- Explain detailed and/or complicated information within the team.
- Follow specific directions provided by the manager.
- Use existing procedures to solve straightforward problems.
- Perform duties with limited opportunity to exercise discretion.
Qualifications
- High School Diploma or GED.
- Up to 2 years of job-related experience.
- Ability to follow basic work routines and standards.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products, including:
- Word
- Excel
- Outlook
- Strong organizational skills.
- Inquisitive mindset.
Interview Process
- 1 Virtual Interview and/or
- 1 Onsite Interview
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
About Company
With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.
Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.
We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.
Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.
If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.