Workload Automation (UC4) & Batch Support Engineer

1.    SCOPEOFWORK&PURPOSE

The Contractor shall provide dedicated, senior-level engineering and operational administration for the enterprise Broadcom Automic Workload Automation (UC4) environment. The Contractor is responsible for designing, deploying, automating, and maintainingmission-criticalbatchworkflowsacrosshybridz/OSMainframe,Linux,andWindowsplatforms,ensuringhighreliability and SLA compliance for enterprise business cycles.

2.    DETAILEDTECHNICALRESPONSIBILITIES

2.1.  Automic(UC4)PlatformEngineering&WorkflowDesign

• ObjectArchitecture&Design:Build,configure,test,andmaintainenterpriseUC4objectsincludingWorkflows(JOBP),Jobs (JOBS), Static and Dynamic Calendars (CALE), Events (EVNT), Sync objects (SYNC), and dynamic PromptSets.
• Scripting&LogicAutomation:DevelopandenhanceadvancedAutomicScriptingLanguageroutinestohandleconditional branching, return code validation, runtime variable passing, and dynamic schedule triggering.
• AgentConfiguration&Health:Configure,patch,monitor,andtroubleshootUC4targetagentsacrossz/OS/MVS,UNIX/Linux, and Windows server environments.
• AutomationEngineAdministration:MonitorAutomationEngine(AE)performance,manageCommunicationProcesses(CP) and Work Processes (WP), maintain queue health, and perform routine database housekeeping.
• Transport&ChangeDeployment:Package,validate,andpromoteschedulingobjectsacrossDEV,TEST/QA,andPROD environments using Transport Cases and strict version control.

2.2.  MainframeBatchSupport&JCL Operations

• JCLMaintenance&Tuning:Review,optimize,anddebugJobControlLanguage(JCL),PROCs,parameteroverrides,and control cards invoked by Automic batch jobs.
• JobQueue&SpoolMonitoring:Monitorbatchjobinitiators,executionqueues,andspoolutilizationviaSDSF,JES2,and TSO/ISPF.
• Cross-PlatformFileTransferScheduling:Configureandmanageworkloadautomationtasksinvolvingcross-platformdata transfers (NDM/Connect:Direct, SFTP) between mainframe and distributed nodes.
• StorageTeamInterfacing:InterfacedirectlywithMainframeStorageAdministratorstotroubleshootstorage-relatedbatch failures, space abends, and tape mount prerequisites.

2.3.  ProductionIncidentManagement&AbendResolution

• AbendInvestigation:ActasTier2/3escalationpointforproductionbatchcycleabends,analyzingUC4tasklogsandz/OSjob outputs concurrently to resolve failures.
• RootCauseAnalysis(RCA):PerformdetailedtechnicalRCAonrecurringjobcancellations,lockups,andscheduledelays; implement preventative logic within workflows.
• Early-MorningStabilization:Supportmorningoperationalcheckoutstoensureovernightcriticalpathscompletedsuccessfully prior to business hours.
• On-CallIncidentTriage:Participateinascheduledon-callrotationtoresolveSev-1/Sev-2batchworkflowhaltsaccordingto defined SLAs.