Workforce Solutions Fauquier Operations Lead (Education Support Specialist III)

Posting Details

Posting Summary

Working Title Workforce Solutions Fauquier Operations Lead (Education Support Specialist III) Role Title Education Support Spec III Role Code 29144-SW FLSA Exempt Pay Band 04 Position Number 29800069 Agency Laurel Ridge Community College Division Laurel Ridge Community College (Div) Work Location Fauquier - 061 Hiring Range The hiring range for this position is $45,739.00-$58,946.00. Emergency/Essential Personnel No EEO Category 6-Administrative Support Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Yes Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

Monday-Thursday 8am-5pm and an alternating 8am-12pm or 12pm-4pm Friday schedule, with

occasional evenings for student outreach.

This position offers 1 day per week of telework, according to organizational procedures.

Sensitive Position No Job Description

The Workforce Solutions Fauquier Operations Lead will serve as the primary point of contact for prospective and current students seeking information about Workforce Solutions programs and services at the Fauquier Campus. As enrollment advisors, they provide coaching, guidance, financial assistance navigation, and comprehensive support throughout the student lifecycle, from initial inquiry and enrollment through program completion. Serving students, employers, and community partners, Registration Specialists utilize customer relationship management and ticketing systems to deliver exceptional case management, ensuring timely communication, accurate records, and a seamless student experience. They maintain extensive knowledge of Workforce Solutions programs, enrollment requirements, workforce funding opportunities, and state financial assistance regulations to effectively counsel students and connect them with available resources. In addition to supporting student success, Registration Specialists play a critical role in driving enrollment growth by promoting programs, converting inquiries into enrollments, maximizing class participation, and fostering strong relationships with prospective and current students. Through their expertise, responsiveness, and commitment to outstanding customer service, they contribute to increased enrollment, student satisfaction, retention, and successful program completion outcomes.

As Operations Lead at the Fauquier Campus, this role is the point person for all things related to Workforce classes and registration and they work diligently to build working relationships with all departments on campus. They coordinate and ensure all is going smoothly for all Workforce classes on campus (books, room reservations, etc. for both Corporate Training and Open Enrollment classes). They also serve as the site supervisor for any present and future Operational staff.

Compensation and Benefits

The hiring range for this position is $45,739.00-$58,946.00. The position is classified staff and as such is eligible for the benefits package offered by the Commonwealth of Virginia for state agencies. For more information, please visit www.dhrm.virginia.gov.

Click here to learn about Laurel Ridge Community College.

Laurel Ridge Community College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a diverse environment, and strongly encourages applications from women, minorities, individuals with disabilities, and veterans. In compliance with the Americans with Disabilities Act (ADA), Laurel Ridge will provide, if requested, reasonable accommodation to applicants in order to provide access to the application, interviewing, and selection process. Please email eeo@laurelridge.edu for further information.

Sponsorship of an employee's work authorization takes time and requires an ongoing financial investment. Therefore, Laurel Ridge Community College does not have funding to sponsor potential employees in the US on a work visa and F-1 post-completion Optional Practical Training (OPT). We consistently follow this funding model to ensure our practices are not discriminatory. Exceptions would require approval from the college president.

Laurel Ridge Community College is an equal opportunity institution providing educational and employment opportunities, programs, services, and activities. While honoring bona fide occupational exceptions as needed, the college shall promote and maintain equal employment and educational opportunities without regard to race, color, religion, disability, sex, sexual orientation, gender identity, ethnicity, marital status, pregnancy, childbirth, or related medical conditions including lactation, age, status as a veteran, national origin, or other non-merit factors. The college also promotes a safe working environment and prohibits sexual misconduct, including sexual violence and harassment. Know your rights!

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Proven Workforce Training subject matter knowledge, which may be evidenced by training, experience, and/or credentials.
• Strong organizational skills: ability to manage multiple tasks, use critical thinking and problem-solving skills.
• Proven work record of professionalism in providing customer service.
• Demonstrated experience with Microsoft Office Suite, Student Information System software, and/or Learning Management software (LMS) preferred.
• Demonstrated supervision skills/experience.

Additional Considerations

• Demonstrated experience advising in a higher education setting.
• Demonstrated experience working with a diverse population including age groups from late teens through late adulthood preferred.

Operation of a State Vehicle No Supervises Employees No Required Travel

Travel as per any required duties of the position, such as to sites/campuses and any training. Ability to cover assignments throughout the college service region as necessary for the job is required.

Posting Detail Information

Posting Number CLS_4798P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 10/08/2026 Job Close Date 10/22/2026 Open Until Filled Agency Website https://laurelridge.edu/ Contact Name Kris Iden Email kiden@laurelridge.edu Phone Number Special Instructions to Applicants

Candidates interested in being considered for a posted position are required to submit an application to the posted position via the VCCS Career Portal. Upload cover letter (this is optional, but recommended) and resume (this is optional but recommended) and unofficial transcripts (this is optional for all positions except faculty, clinical instructors and tutors). Reference checks, background screenings, and eVerify are required for all Laurel Ridge positions. Satisfactory reference, background screenings are a condition of employment.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/101981

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

Optional Documents

• Resume
• Cover Letter/Letter of Application
• Other Document
• Alternative Hiring Process Letter
• SF-50 (Documentation of involuntary separation from Federal Agency)