Workforce Productivity Analyst

ABM Industries

New York, NY

JOB DETAILS
SALARY
$80,000–$100,000 Per Year
SKILLS
Analysis Skills, Budgeting, Business Analysis, Business Operations, Business Performance Management, Business Support, Communication Skills, Corrective Action, Cost Control, Cross-Functional, Data Analysis, Data Quality, Decision Support, Detail Oriented, Economics, Finance, Financial Analysis, Financial Operations, Financial Planning and Analysis (FP&A), Forecasting, Incentive Programs, Leadership, Metrics, Onboarding, Operational Audit, Operational Support, Operations Management, Organizational Skills, Performance Analysis, Performance Management, Performance Reviews, Problem Solving Skills, Process Improvement, Reporting Dashboards, Time Management, Trend Analysis, Workforce Planning
LOCATION
New York, NY
POSTED
2 days ago

Overview

This role focuses on analyzing and monitoring labor performance to ensure operational efficiency and cost control. The position involves tracking labor metrics against budget, identifying trends and variances, and supporting forecasting and reporting efforts. It plays a key part in maintaining accurate data, improving reporting processes, and helping leadership address underperforming or over-budget jobs. The role also collaborates closely with operations, finance, and field leadership teams to drive performance improvements while supporting job setup, account onboarding, and ongoing labor planning.

Overall, it’s a data-driven, entry-to-mid level analytical role that blends finance and operations, offering exposure to cross-functional teams and opportunities to grow in workforce planning, performance management, and business analysis.

 

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2026 Employee Benefits | Staff & Management

Pay: $80,000-$100,000
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s 
education, experience, skills, abilities, geographic location, and alignment with market data.
You may be eligible to participate in a Company incentive or bonus program.

Responsibilities

  • Track and report daily and weekly labor performance vs. budget
  • Analyze labor data to identify variances, trends, and cost-saving opportunities
  • Support forecasting and monitoring of labor hours, productivity, and expenses
  • Assist in identifying and escalating over-budget jobs to leadership
  • Maintain accuracy of labor and operational data, including square footage, scope of work, and labor hours
  • Support job setup and closeout processes, ensuring proper labor coding and cost tracking
  • Assist with onboarding new accounts by validating labor assumptions and inputs
  • Monitor overtime, temp labor, and scheduling inefficiencies to identify improvement opportunities
  • Participate in performance review processes and help track corrective actions
  • Maintain reporting tools, dashboards, and data files to support decision-making
  • Ensure data integrity by identifying and resolving discrepancies
  • Support process improvements to enhance reporting efficiency and visibility
  • Assist with branch and account performance analysis, including identifying drivers of underperformance
  • Collaborate with operations and finance teams to support performance improvement efforts
  • Provide timely and accurate ad hoc analysis as needed
  • Report directly to the Sr Director of Workforce Productivity
  • Provide analytical and operational support to the Sr Director of Workforce Productivity
  • Partner closely with District Managers and Branch Managers to support day-to-day labor performance and execution
  • Collaborate with the FP&A to align reporting, forecasting, and financial insights
  • Work cross-functionally with operations and finance teams to support business performance

Qualifications

Development Opportunity

  • Build foundational skills in labor planning, financial analysis, and operational reporting
  • Gain exposure to cross-functional business operations and leadership teams
  • Opportunity to growth with increased responsibility in planning, performance management, and business partnership

Key Qualifications

  • Bachelor’s degree in Acconting, Finance, Business, Economics, or related field
  • Strong analytical and problem-solving skills
  • Proficiency in Excel; experience with data tools a plus
  • Strong attention to detail and organizational skills
  • Ability to work cross-functionally and communicate effectively

Success Metrics

  • Accuracy and timeliness of reporting
  • Quality and usefulness of analysis
  • Improvement in data integrity and reporting processes
  • Contribution to labor cost optimization efforts

 

About the Company

A

ABM Industries

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)

COMPANY SIZE
10,000 employees or more
INDUSTRY
Business Services - Other
FOUNDED
1909
WEBSITE
http://www.abm.com/