Workforce Manager (industrial)

Synerfac Technical Staffing

  • Newport, DE
  • 1 day ago

    Highlights

    Visual and auditory acuity sufficient to observe work areas and communicate effectively in a production environment. * Proficiency with basic computer applications and willingness to utilize client or agency systems for timekeeping, reporting, and documentation.

    Numbers & Facts

    LocationNewport, DE

    Description

    Overview:
    Manage onsite contractors for industrial manufacturing company in Newport, DE.

    Temporary contract role (9+ months).

    Qualifications
    * Knowledge of temporary workforce lifecycle management, including recruiting, onboarding, attendance, and performance management.
    * Demonstrated ability to work effectively on a production floor and hold individuals accountable in a professional manner.
    * Solid understanding of workplace safety principles and the ability to reinforce safety expectations consistently.
    * Excellent interpersonal, communication, and problem-solving skills with the ability to build trust quickly across
    diverse stakeholders.
    * Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
    * Proficiency with basic computer applications and willingness to utilize client or agency systems for timekeeping, reporting, and documentation.
    * Ability to work flexible shifts as required by production needs.
    * Experience supporting manufacturing or industrial operations.
    * Familiarity with OSHA standards and industrial safety practices.




    Duties & Responsibilities
    * Conduct or coordinate comprehensive new-hire orientation, paperwork completion, and site-specific training.
    * Support job readiness activities, including basic job instruction, expectations setting, PPE requirements, and timekeeping procedures.
    * Perform daily attendance tracking, check-ins, and proactive follow-up on absences or no-shows.
    * Provide regarding attendance, quality, productivity, and workplace behaviors.
    * Address minor performance or conduct issues promptly and escalate more significant matters in a timely manner.
    * Reinforce safety policies, PPE requirements, and safe work practices with all temporary workers.
    * Ensure temporary workers complete required safety training and adhere to site procedures.
    * Maintain accurate, audit-ready documentation of training, certifications, and compliance records for the contingent workforce.
    * Conduct regular performance check-ins and coaching conversations with temporary associates.
    * Identify retention risks early and implement strategies to retain high-performing workers.
    * Manage clean and complete offboarding processes, including exit documentation, equipment return, and feedback collection.
    * Serve as the primary onsite point of contact between the staffing agency
    * Participate in meetings as required.
    * Escalate systemic issues (attendance trends, quality concerns, safety observations) with recommended corrective actions.
    * Maintain accurate records of hours worked, attendance, starts, terminations, and performance notes.
    * Support timekeeping accuracy and assist in resolving related payroll or billing questions.

    Physical Demands
    * Ability to walk and stand for extended periods on a production floor.
    * Ability to move throughout the facility to conduct check-ins, observations, and coaching.
    * Ability to lift and carry up to 25 pounds occasionally (e.g., paperwork, training materials).
    * Visual and auditory acuity sufficient to observe work areas and communicate effectively in a production environment.

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