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Workforce Management Systems Specialist

Uline

  • Kenosha, WI
  • 2 days ago
  • Full-time

Highlights

Create, Organize, Test and maintain data in applications including NICE WFM System, Excel, SQL and Power BI dashboards for historical, performance, statistical and real time reporting needs. •Work with WFM Team to identify system enhancement opportunities, providing system support and training for the WFM team to increase system and process efficiencies.

Numbers & Facts

LocationKenosha, WI
Job TypeFull-time
IndustryBusiness Services - Other
Company Size5,000 to 9,999 employees
Year Founded1980
Websitehttps://www.uline.jobs/

Description

•NICE software liaison responsible for troubleshooting issues and executing fixes with IT, Business partners and Vendors. •Work with WFM Team to identify system enhancement opportunities, providing system support and training for the WFM team to increase system and process efficiencies. •Audit WFM operational data and provide accuracy, efficiency, and productivity improvement recommendations to leadership, including senior management. •Project management of Holiday builds, PTO requesting, and system and application upgrades and enhancements. •Leverage data to deliver analysis, including observations, visuals, charts and graphs and translate data findings into clearly written, actionable recommendations for leadership. •Create, Organize, Test and maintain data in applications including NICE WFM System, Excel, SQL and Power BI dashboards for historical, performance, statistical and real time reporting needs. •Document processes, queries and data tools, data tables, data sources, and data flows. •Work collaboratively across departments to troubleshoot and resolve reporting and data discrepancies.

Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!

About Company

In 1980, Liz and Dick Uihlein recognized a local need for a shipping supply distributor and started Uline from their basement. Their first product was the H-101 carton sizer (still offered today). From those humble beginnings, the business has grown far beyond their expectations, while still remaining a family-owned and run company.

Uline is now North America's leading distributor of shipping, packaging and industrial supplies with over 1,700 box sizes in stock. Product lines have expanded to include retail, safety, material handling and janitorial items. Uline's 900+ page catalog reaches businesses nationwide, offering over 41,000 products always in stock for quick delivery.

With over 9,000 North American employees, Uline has distribution centers near Chicago, IL; Minneapolis, MN; Allentown, PA; Los Angeles, CA; Atlanta, GA; Dallas, TX; Seattle, WA; Reno, NV; Miami, FL; and Columbus, OH. There are also locations in Mexicali and Monterrey, Mexico and near Toronto and Edmonton, Canada.

Uline is a drug-free workplace.

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