Conduct participant intake, assessments, eligibility determination, and individualized employment planning.
Develop and monitor participant employment and career advancement goals.
Provide career coaching, job readiness instruction, resume development, interviewing preparation.
Coordinate supportive services to reduce barriers to employment, including transportation, work clothing, certifications, tools, and other employment-related needs.
Maintain regular participant contact to monitor progress toward employment and career goals.
Conduct employment retention follow-up and provide continued support following placement.
Employer Engagement
Develop and maintain relationships with local employers, staffing agencies, workforce partners, educational institutions, and community organizations.
Identify employment opportunities aligned with participant skills and career interests.
Coordinate hiring events, employer recruitment activities, job fairs, and workforce outreach initiatives.
Maintain ongoing communication with employers to support successful employee retention.
Outreach & Community Partnerships
Conduct outreach activities to recruit eligible participants and increase community awareness of program services.
Build referral partnerships with treatment providers, recovery organizations, probation and parole, educational institutions, Kentucky Career Center, housing providers, and other community partners.
Represent VOA Work at community meetings, employer events, workforce initiatives, and networking opportunities.
Documentation & Compliance
Maintain complete, accurate, and timely case documentation within required electronic case management systems.
Complete progress notes, assessments, case plans, supportive service documentation, and employment verification within required timeframes.
Verify employment through employer contact and participant documentation.
Track participant outcomes, credential attainment, employment placements, and retention milestones.
Ensure compliance with grant requirements, agency policies, confidentiality standards, and accreditation requirements.
Participate in quality assurance reviews, monitoring activities, and continuous quality improvement initiatives.
Team Collaboration
Collaborate with Career Coaches, Program Managers, Peer Support Specialists, housing providers, and community partners to coordinate participant services.
Participate in multidisciplinary staffing meetings and case consultations.
Assist with special projects, grant initiatives, and organizational workforce development activities as assigned.
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