Workforce and Volunteer Coordinator

Job Description

The Workforce and Volunteer Coordinator manages, develops, and supports the department’s volunteer firefighters and auxiliary members while assisting with workforce planning for career staff. This role ensures the department maintains a strong, well‑trained, and fully engaged volunteer workforce that complements career operations, supports community programs, and enhances emergency response capabilities.

Essential Functions:

• Recruit, screen, and onboard volunteer firefighters, support personnel, and program participants.
• Develop and maintain volunteer policies, procedures, and performance standards in alignment with department goals.
• Support career workforce planning, including staffing assessments, training coordination, and retention strategies.
• Work with the Training Division to ensure volunteers receive required training, certifications, and continuing education.
• Plan, organize, and execute volunteer engagement activities, recognition events, and retention initiatives.
• Serve as the primary point of contact for volunteer-related inquiries, concerns, and administrative needs.
• Assist with public education programs, community events, and recruitment campaigns.
• Occasional evening or weekend hours are required for volunteer activities, recruitment events, and department functions.
• Collaborate with command staff on strategic staffing needs, departmental planning, and community outreach efforts.

• Maintain accurate records of volunteer activity, compliance, and personnel information.

Non-Essential Functions:

• Assist with special projects for Fire and Life Safety Initiatives.
• Perform all other related duties as required by the Fire Chief.

Qualifications: Education and Work Experience

• Five (5) years of increasingly responsible experience in firefighting
• Experience in volunteer management, workforce development, human resources, or related field
• Strong communication, interpersonal, and organizational skills.
• Ability to work collaboratively with paid staff, volunteers, and command personnel.
• High School Diploma or GED

Certifications: 

• Valid S.C. Class D driver’s license
• Medical First Responder
• NFPA Firefighter II (IFSAC/ProBoard)

Preferred: 

• Associate’s degree Valid S.C. Class E driver’s license or CDL
• Valid S.C. Class E driver’s license or CDL

MUST BE WILLING TO WORK FLEXIBLE HOURS

Physical Requirements:

The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

• Frequently required to perform basic physical activities and communicate effectively to carry out essential duties.
• Must frequently lift and/or move objects up to 50 pounds and occasionally lift and/or move more than 165 pounds in certain situations.
• Must be able to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, and push, pull, or otherwise move objects.
• Performs firefighting duties to include entering immediately dangerous to life and health environments while wearing a self-contained breathing apparatus to perform fire control, search/rescue, and other firefighting duties.
• Performs various technical rescue operations, deals with hazardous materials incidents, and performs patient care.
• Completion of an annual Firefighter’s Physical.
• Correctable vision sufficient to read monitors, labels, and drive safely.

Company Description

Vision

Florence County strives to be an exceptional place to live, work, and visit by enhancing the quality of life for our employees and those who call the County home, by encouraging innovation and economic opportunities, and by fostering trust and integrity in the County.

Mission

Florence County will provide high-quality public services, plan for the needs of our citizens, and promote a safe, healthy, and thriving community for all.

Benefits

• South Carolina Retirement System
• Annual Leave
• Sick Leave
• Paid Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• Long-Term Disability
• Life Insurance
• Health Savings Account
• Health Flexible Spending Account
• Dependent Flexible Spending Account
• Onsite Employee Health Clinic
• Onsite Employee Workout Facility
• Tuition Reimbursement Program
• South Carolina Deferred Compensation Program
• Employee Assistance Program (EAP)
• Supplemental Insurance Options
• Discounted rates at local fitness facilities