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Workers Compensation Claims Technician

CNA

  • Placentia, California
  • 2 days ago
  • $35,000–$65,000 Per Year

Highlights

In District of Columbia,California, Colorado, Connecticut, Illinois , Maryland, Massachusetts , New York and Washington, the national base pay range for this job level is $35,000 to $65,000 annually. Utilizing preset procedures, identifies depreciation or subrogation potential in first-party claims, and utilizes medical and pharmaceutical fee schedules in workers' compensation claims.

Numbers & Facts

LocationPlacentia, California
IndustryOther/Not Classified
Salary$35,000–$65,000 Per Year
Company Size100 to 499 employees
Year Founded1940
Websitehttps://www.cna.org/

Description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. 

Under general supervision, performs standard duties utilizing routine claims handling procedures on assignments of low complexity or of a repetitive nature.

JOB DESCRIPTION:

Essential Duties & Responsibilities

  • Performs a combination of duties in accordance with departmental guidelines:
  • Performs routine processing of the least complex claims, following established procedures.
  • Receives new claim notices, confirms coverage, verifies applicability of coverage to the claim, and establishes a claim file.
  • Within designated authority, reviews routine claims utilizing preset procedures to determine claim resolution.
  • On a limited basis, collaborates with insureds, claimants, and repair or replacement suppliers for routine matters. Following preset procedures verifies accuracy and validity of bills and estimates.
  • Obtains backup documentation as necessary to substantiate claims.
  • Utilizing preset procedures, identifies depreciation or subrogation potential in first-party claims, and utilizes medical and pharmaceutical fee schedules in workers' compensation claims.
  • Maintains files and prepares standard statistical reports as requested.
  • May provide assistance and/or training to other Claims Technicians.
  • May assist in special project work.
  • May update the claims systems.

Reporting RelationshipTypically Supervisor or Manager

Skills, Knowledge and Abilities

  • Knowledge of claims handling procedures and documentation.
  • Knowledge of applicable insurance products.
  • Good interpersonal and communication skills.
  • Demonstrated ability to work at high levels of productivity and quality.
  • Ability to work independently on multiple tasks.
  • Detail-oriented.
  • Knowledge of Microsoft Office Suite as well as other business-related software.
  • Is externally focused.

Education and Experience

  • High school diploma, GED or equivalent. experience. Some college preferred.
  • Typically a minimum three years of experience.

#LI-KP1

#LI-Hybrid

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia,California, Colorado, Connecticut, Illinois,Maryland, Massachusetts, New York and Washington,the national base pay range for this job level is $35,000 to $65,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.  For a detailed look at CNA’s benefits, please visit cnabenefits.com.

CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact 

leaveadministration@cna.com

About Company

CNA's approach to research is a modern iteration of the Newtonian principle that complex, dynamic processes are best understood through direct observation of events and people. That was the methodology CNA analysts first applied in the 1940s when they pioneered the field of operations research by helping the Navy address the German U-boat threat. Not content to study the problem from afar, this small group of MIT scientists insisted on deploying with Navy forces in order to observe operations and collect the data needed for meaningful analyses. Their groundbreaking work, and the anti-submarine warfare equations it produced, set a standard for operations research methods that CNA has maintained for 75 years. Today, with more than 500 professionals at our headquarters and 50 researchers in the field, CNA still takes a multi-disciplinary, real-world approach to our work. On-site analysts carefully observe all aspects of a process—people, decisions, actions, consequences—and then collaborate with a headquarters-based research team to assess data and arrive at findings. CNA's objective, empirical research and analysis helps decision makers develop sound policies, make better-informed decisions, and manage programs more effectively. Our work, which in its early decades focused solely on defense-related matters, has grown to include investigation and analysis of a broad range of national security, defense, and public interest issues including education, homeland security and air traffic management. Through our Center for Naval Analyses and Institute for Public Research, we provide public-sector organizations with the tools they need to tackle the complex challenges of making government more efficient and keeping our country safe and strong.

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