Workers Comp Case Manager

Workers Comp Case Manager

Salary

$79,216.00 Annually

Location

Finance/Risk Management, Winston-Salem, NC

Job Type

Full-Time / Permanent

Job Number

08717

Department

Finance

Division

Risk Management

Opening Date

10/30/2026

Closing Date

11/13/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

General Definition of Work

Performs intermediate professional work assessing work-related and non-worker injuries or health issues, determining whether employee can be treated on site or needs to go to a medical facility, maintaining medical records, and related work as apparent or assigned. Work is performed under the limited supervision of the Assistant Risk Manager.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Examples of Duties

Essential Functions

• Workers' Compensation claim case management for City of Winston-Salem employees.
• Maintain Workers' Compensation records
• Spot check physical therapy appointments and attend physician appointments
• Maintain weekly contact with employees out of work
• Assist Human Resources staff in providing restricted "Light Duty" work.
• Communicate both in person and by phone with employees, attorneys, and Risk Management personnel
• Evaluate plan of care effectiveness in efforts to reach desirable outcomes
• Prepare weekly reports of case activities
• Attend hearings if requested and maintain case manager licensure, per North Carolina Industrial Commission guidelines
• Other duties as apparent or assigned.
• Note: If currently certified as a registered nurse the following functions may be assigned as time permits: Evaluate and treat employees in a walk-in clinic setting for work related and non-work related illnesses and/or injury, performing first aid and triage for injured workers, administering of OTC medications of daily logs or medical records according to HIPPA guidelines.

Typical Qualifications

Knowledge, Skills and Abilities

Ability to evaluate employees in a walk-in clinic setting for work related illnesses and injuries; comprehensive knowledge of first aid and triage for injured workers; ability to perform monthly inventory and ordering medical supplies/medications/equipment, providing individual health counseling; knowledge of EAP referrals; thorough knowledge of medical charts/OSHA files/FMLA medical forms perpetually; ability to maintain daily log, medical records information according to HIPPA guidelines and other duties as assigned; knowledge of Holistic Wellness programming, teaching health & wellness classes; knowledge of Microsoft Office Suite and position specific software; ability to establish and maintain effective working relationships with supervisors, co-workers and clients.

Education and Experience

Associates/Technical degree with coursework in nursing, or related field and moderate experience working in nursing or occupational health, 5 years' experience in acute care nursing setting, and familiarity with electronic medical records.

Supplemental Information

Physical Requirements

This work requires the frequent exertion of up to 10 pounds of force; work regularly requires speaking or hearing and using hands to finger, handle or feel and occasionally requires standing, walking, sitting, reaching with hands and arms and repetitive motions; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, operating machines and observing general surroundings and activities; work is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

• Certified Case Manager through Commission for Case Management or Occupational Health Nurse through American Board of Occupational Health Nurses
• Valid driver' license
• Registered Nurse - NC State Board of Nursing (preferred)

EMPLOYEE BENEFITS

• 401a Contribution (employee match not required)
• Bus Pass Program
• Education Assistance
• Employee Assistance Program
• Employee Suggestion Program
• Family and Medical Leave
• Flexible Spending Accounts
• Group Health Insurance
• Group Dental Insurance
• Jury Duty Leave
• Life/Accidental Death Insurance
• Long-Term Care Insurance
• Military Leave
• Paid Holidays
• Promotion from Within
• Retirement/Pension Plan (State of NC)
• School Leave
• Shared Leave
• Short-Term Disability Insurance
• Sick Leave
• Training
• Vacation Leave
• Wellness Program

The City of Winston-Salems employment practices are guided by federal, state, and local rules and regulations guaranteeing employment opportunities to all persons without regard to and prohibiting discrimination or harassment on the basis of race, creed, color, sex, sexual orientation, pregnancy, age, religion, political affiliation or beliefs, national origin or handicap, unless a bonafide occupational qualification exists.

01

Are you a Certified Case Manager through Commission for Case Management or Occupational Health Nurse through American Board of Occupational Health Nurses?

• Yes
• No

02

Do you possess a valid drivers license?

• Yes
• No

03

Are you a Registered Nurse through the NC State Board of Nursing (preferred but not required)

• Yes
• No

Required Question

Employer City of Winston-Salem

Address P.O. Box 2511

Winston-Salem, North Carolina, 27102

Phone 336 747 6800

Website http://agency.governmentjobs.com/winstonsalemnc/default.cfm