Workday Support Specialist

TechDigital

  • Fremont, CA
  • 1 day ago

    Highlights

    Collaborate with cross-functional teams to align system functionality with operational needs, and coordinate security access-related needs. DUTIES & RESPONSIBILITIES Provide system administration, including business process configuration, reporting development, end-user training, and data management.

    Numbers & Facts

    LocationFremont, CA
    IndustryOther/Not Classified
    Company Size100 to 499 employees

    Description

    Experience: 10+ years

    OVERVIEW

    Assist with the configuration, testing, implementation, and ongoing administration of the Workday (HCM) system.

    DUTIES & RESPONSIBILITIES
    • Provide system administration, including business process configuration, reporting development, end-user training, and data management.
    • Troubleshoot system issues, provide user support, and conduct training sessions.
    • Ensure data integrity and compliance through audits, reconciliation, and quality checks.
    • Collaborate with cross-functional teams to align system functionality with operational needs, and coordinate security access-related needs.
    • Participate in system lifecycle activities, including requirements gathering, testing, documentation, training, and deployment of updates.
    • Develop and maintain reports, and analytics to support decision-making.
    • Communicate with vendors or consultants to support system
    • Familiar with all the modules of HCM
    • Stay informed on Workday releases and human resources information system (HRIS) best practices, recommending improvements.
    • Perform other related duties as required. KNOWLEDGE AND ABILITIES
    • Strong understanding of Human Resources (HR) processes and practices in the public sector.
    • Proficiency in report writing and analytics within Workday.
    • Ability to take ownership of an aspect or task on a project with little to no assistance.
    • Ability to translate business requirements into system configurations.
    • Ability to maintain a detail-oriented focus on data accuracy and quality.
    • Ability to troubleshoot system issues effectively with an understanding of the unique challenges of the public sector.
    • Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
    • Ability to work independently and as part of a team.
    • Ability to handle confidential information

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