Workday Functional Analyst I

Job Summary

Responsible for the design, configuration, testing, validation, training, and support of the Workday application and/or other assigned applications.

Job Responsibilities

• Design and maintain system configuration by evaluating feasibility of modifications and enhancements and completing builds necessary to support process workflows and changes to these workflows.
• Acquire and maintain in-depth knowledge of functional workflows and the application's versatility to support them.
• Drive the deployment of feature releases and system maintenance, ensuring functional requirements are met.
• Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources to design and implement effective solutions.
• Investigate issues using independent analysis and judgment to generate solution options to complex matters, including solutions that can respond to system limitations.
• Coordinate, prepare, and execute effective communications and training to support Workday and/or other applications using appropriate methodologies, strategies, and content for end users in assigned areas.
• Assist in the development of educational tools relating to new applications, system updates, other organizational goals, and changes.
• Work collaboratively in workgroups and across interdisciplinary teams.
• Participate in scheduled and ad hoc training to improve policy and process acumen.
• Support health system applications and deadline-driven projects, providing after-hours and/or weekend coverage and support, when required.
• Promote the Mission, Vision, and Values of the organization and practice a high level of customer service in all aspects of job duties.

Key Responsibilities

• Configure, maintain, and optimize Workday HCM functionality, including tenant setup, business process configuration, security, and system features.
• Develop, modify, and troubleshoot calculated fields, condition rules, validation rules, and other configuration elements to support complex business requirements.
• Serve as the primary owner of Workday training and knowledge documentation, designing and maintaining comprehensive, user-friendly quick reference guides, job aids, and instructional materials.
• Build, enhance, and maintain reports and dashboards.
• Evaluate, test, and deploy Workday feature releases and new functionality.
• Collaborate with stakeholders to gather requirements and implement system enhancements.

Required Skills & Experience

• Ability to work effectively in a fast-paced environment and handle both planned and unplanned responsibilities.
• Ability to complete required application training.
• Ability to learn and effectively use new technologies.
• Ability to work in a team-oriented, collaborative environment.
• Strong attention to detail.
• Analytical ability to solve both business and technical problems.
• Excellent verbal and written communication skills to effectively interact with team members and leadership.
• Strong problem-solving, troubleshooting, and analytical skills.
• Ability to prioritize workload and execute tasks independently, providing timely follow-up and resolution.

Preferred Skills & Experience

• Workday experience or training.

Working Relationships

• Coordinates activities of others (does not supervise).
• Leads others in the same work performed (does not supervise).
• Works directly with patients and/or customers.
• Works with internal/external customers.
• Works with other healthcare professionals and staff.
• Works frequently with individuals at the Director level or above.

Schedule Notes

• Position Type: Direct Hire
• Location: Can be Remote or Hybrid
• Shift Schedule: Monday to Friday, 8 AM to 5 PM, and on-call as needed 24/7