Workday Benefits Product Owner

Role: Workday Benefits Product Owner

Location: Remote

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About The AES Group

The AES Group is a premier technology and engineering consulting company that has been bringing businesses and talent together for over 20 years to deliver innovative solutions that have the greatest positive impact on society. AES has helped over 40 business enterprises, including Fortune 500 companies, engage their customers, empower their employees, and transform their business operations with the power of cloud, data, AI, engineering, and other emerging technologies.

Job Overview:

• Benefits Re-implementation: Build, Test, and Deploy:

Take ownership of the in-flight foundational Workday Benefits re-implementation and lead the remaining workstreams through completion

Build, test, and deploy reports and dashboards that enable Benefits COE members to:

Monitor benefit transactions and ensure timely submission

Monitor temporary employee and intern hour thresholds for new benefit eligibility

Validate that benefit events are triggered for relevant worker movement events

Audit for invalid benefit enrollments

Submit self-reported billing with little to no manual manipulation

Monitor payroll benefit and 401(k) deductions

Validate report security and ensure Benefits COE members have appropriate access to all required reports

Create test plans and partner with the Benefits COE to ensure every test case is executed, tracked, and passed successfully

Deploy approved changes to Production, including new reports, the new Enrollment Event Rule, new Benefit Plan Eligibility, and new Benefit Groups

Identify and manage technical risks and dependencies to keep the implementation on schedule

Monitor and support the new configuration after deployment, documenting issues, assessing their impact, and prioritizing fixes with stakeholders

Develop documentation and training materials for Benefits COE teams on the new configuration, and deliver training sessions

Measure and report on the improvements delivered by the implementation, including:

Benefit events triggered automatically versus manually

Benefit event completion periods

Benefits COE satisfaction with the system

• Backlog, Stakeholder, and Configuration Management:

Serve as the lead systems partner to Benefits and Payroll stakeholders, communicating status, risks, and decisions clearly and proactively

Maintain and prioritize the Benefits and Payroll system roadmap and backlog, balancing business value, risk, and effort

Create, refine, and complete Jira stories with clear requirements and acceptance criteria, in line with sprint timelines

Partner with team members to design and execute Workday configuration

Review and approve junior team members' configuration against defined test plans before migration to Production, upholding change control standards

Perform system health checks and data audits to maintain the integrity of benefit and payroll data

Support additional Talent Apps projects as needed

• Benefit Integrations:

Serve as the functional lead for Benefits integrations, including Cloud Connect for Benefits (CCB), Enterprise Interface Builder (EIB), and custom Workday Studio integrations

Manage and monitor integration schedules and Open Enrollment integration launches

Translate requirements from the business and from external benefit partners into technical designs and specifications, and direct the Integration Development team in building new integrations as needed

Lead integration testing, coordinating with Benefits COE and external benefit partners to validate results and resolve issues

Troubleshoot integration errors and data discrepancies through to resolution

• Open Enrollment Testing and Launch:

Complete all Open Enrollment configuration changes and updates, making sure the system is fully configured and ready before testing begins

Lead Open Enrollment testing, partnering with the Benefits COE to create the necessary test plans

Start the system processes needed to run testing

Keep test case and defect tracking reports accurate and up to date

Partner with the Benefits COE to answer questions, troubleshoot issues, and make configuration corrections throughout testing

Obtain the required sign-offs and migrate approved configuration to Production

Launch the Open Enrollment process in Production at the appropriate time

• Year-End and ACA Reporting:

Serve as the technical lead and owner of the year-end W-2 generation and Affordable Care Act (ACA) reporting processes

Partner with Payroll to execute W-2 generation, validating data and resolving issues before deadlines

Represent TSG in meetings with the ACA vendor and Bain business partners

Ensure ACA data is complete and accurate, systematically correcting errors identified by the Benefits COE or ACA vendor

Partner with the ACA vendor on testing and troubleshooting

Perform the EIB loads needed to prepare and correct ACA data

REQUIRED:

• 6+ years of progressive HRIS experience, including at least 4 years of hands-on Workday Benefits configuration and implementation
• Demonstrated expertise configuring Workday Benefits, including benefit plans, Benefit Groups, eligibility rules, Enrollment Event Rules, and Open Enrollment
• Working knowledge of Workday Payroll, including benefit deductions and year-end processing
• Experience leading Open Enrollment configuration, testing, and launch in Workday, from test planning through Production go-live
• Experience building, testing, and deploying Workday reports, including configuring and troubleshooting report security and access
• Working knowledge of Workday Benefits integrations, including Cloud Connect for Benefits (CCB), EIB, and Workday Studio, with the ability to write technical specifications and lead integration testing with external benefit partners
• Experience owning year-end W-2 and ACA reporting processes, including partnering with an ACA vendor and performing EIB data loads
• Experience creating test plans and managing test execution, defect tracking, and sign-off with business stakeholders
• Experience reviewing and approving configuration changes made by others, and enforcing change control standards before Production migration
• Proven track record of partnering with Benefits and Payroll stakeholders to shape system roadmaps, prioritize backlogs, and resolve issues
• Meticulous attention to detail, with a demonstrated ability to validate the accuracy and completeness of data, particularly for regulatory reporting such as ACA and W-2
• A rigorous, disciplined approach to reviewing configuration changes against test plans, catching errors before they reach Production
• Ability to build trusted relationships with Benefits and Payroll stakeholders and guide roadmap and backlog decisions that balance business value, risk, and effort
• Strong analytical and problem-solving skills, including root-cause analysis and solution design
• Ability to translate requirements from the business and external partners into scalable technical solutions and clear specifications
• Ability to ramp up quickly, work independently, and prioritize competing demands against fixed deadlines
• Excellent written and verbal communication skills, with a client-service orientation and the ability to influence stakeholders at all levels, including external vendors
• Working knowledge of U.S. benefits administration and regulatory requirements, including ACA and year-end W-2 reporting
• Sound judgment and discretion in handling confidential employee data

PREFERRED:

• Advanced Workday reporting experience, including matrix and composite reports, calculated fields, and dashboards
• Experience leading a Workday Benefits implementation or re-implementation
• Experience working in an agile delivery model using Jira
• Experience in a global or professional services organization
• Familiarity with benefit carrier file standards (e.g., EDI 834)
• Experience applying change management practices to drive user adoption
• Experience designing and delivering training for HR and Payroll audiences

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