Work First Placement Specialist

Work First Placement Specialist

Salary

$42,838.51 Annually

Location

Rockingham County, NC

Job Type

Full Time Regular

Job Number

01829

Department

Social Services

Division

IMC-WFFA

Opening Date

11/04/2026

Closing Date

Continuous

• Description
• Benefits

Summary

Rockingham County is an equal opportunity employer and will comply with federal and state statutes regarding discrimination in employment.

• Paid Medical, Dental, Vision & Life Insurance
• Onsite wellness/medical clinic
• Onsite fitness center
• Retirement
• Flexible Spending
• Paid Vacation, Sick & Holidays
• Bereavement
• Community Service Leave
• Weekends Off (varies by position)
• Flexible Work Schedules & Telework Options (varies by position)
• Tuition Reimbursement
• 401-K & 457 Plans with county match up to 1% of base salary

Performs intermediate skilled human support work interviewing clients to assess basic factors that affect housing or employment needs. Contacts businesses, industries, and governmental employers to develop job opportunities and/or on the job training opportunities. Contacts realtors and landlords to develop housing placements and resolves evictions and unsafe housing conditions. Maintains files and records, prepares reports, and performs related work as apparent or assigned. Work is performed under the moderate supervision of the Social Work Program Director.

Examples of Duties

Prepares and mails notifications to interview clients in the RCDSS office. Evaluates and maintains the continuing eligibility for Work First (Cash Assistance) cases which include monthly payments for needy children. Completes Medicaid re-certifications. Evaluates applicants service needs in accordance with applicable laws, policies, and procedures. Researches, verifies, and evaluates information provided by applicants.

Analyzes program requirements and policies to determine eligibility for all Work First and Family and Childrens Medicaid programs. Explains program requirements to program participants and ensures compliance within State mandated time frame requirements.

Coordinates services with inter-agency staff to provide services to children and adults under protection and prevention services. Coordinates Work First Employment Services orientations for new clients.

Meets with clients and supervisors at work experience sites to set up work experience hours as determined in the program including scheduling transportation for clients as needed.

Prepares daycare referrals for clients and prepares mutual responsibility agreements-part B when necessary.

Updates case files as needed. Prepares detailed reports, forms, applications, etc. Prepares and maintains files and records. Receives and responds to in-person and phone inquiries. Maintains work lists received from Child Support and takes appropriate action. Receives and processes mail received from Work First and Work First Employment clients. Reviews and approves invoices for participation, work expenses, and/or component expenses for clients.

Submits to the appropriate department for payment. Calculates mileage reimbursement forms received from clients for reimbursement and submits to the appropriate department for payment. Enter a variety of data into the computer (e.g. activity time in NC FAST for issuance of Work First checks to clients. Attends required Federal, State, and County training and cross trains co-workers and new employees regarding agency and programs policies.

Prepares program referrals for allegations of fraud and gathers information and presents information at State and County hearings.

SUPERVISION:

Supervision Received: Works under moderate supervision of the social Work Program Director.

Supervision Given:

Position has no supervisory responsibilities.

INTERPERSONAL CONTACT:

• Interpersonal contact with internal co-workers, elected officials, management, etc.
• Interpersonal contact with external such as attorney's and court officials.

RECRUITMENT STANDARDS (Core Competencies):

• Communication skills orally and in writing.
• Math skills.

Knowledge, Skills, and Abilities:

• Thorough knowledge of the principles and practices of public social service organizations.
• Thorough knowledge of required policy manuals (e.g. Work First, Work First Employment Services, NC FAST, Family & Childrens Medicaid Manual, and Food Nutrition Manual, etc.).
• Thorough knowledge of preparing budgets, detailed reports, various forms etc.
• Thorough knowledge of the use of standard office equipment and associated software (e.g. NC FAST, NC TRACKS, EIS, EBT, OVS, EPICS, and Work Number).
• Ability to make arithmetic computations; ability to compute rates, ratios, and percentages, and understand and apply governmental accounting practices in maintenance of financial records.
• Ability to communicate complex ideas effectively, orally and in writing.
• Ability to establish and maintain effective working relationships with clients, associates, and the General public.

The Americans with Disabilities Act (ADA)

Physical Activities, Visual Acuity, and Working Conditions for this Position.

Stooping - Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles

Kneeling - Bending legs at knee to come to a rest on knee or knees

Crouching - Bending the body downward and forward by bending legs and spine

Crawling - Moving about on hands and knees or hands and feet

Reaching - Extending hand(s) and arm(s) in any direction

Standing - Remaining upright on the feet, particularly for sustained periods of time

Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another

Pushing - Using upper extremities to press against something with steady force to thrust forward, downward, or outward

Pulling - Using upper extremities to exert force to draw, drag, haul or tug objects in a sustained motion

Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles

Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling

Grasping - Applying pressure to an object with the fingers and palm

Feeling - Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips

Talking - Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly

Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communications, and making fine discriminations in sound

Repetitive Motions- Making substantial movements (motions) of the wrists, hands and/or fingers

Physical Requirements of This Position

Sedentary Work- Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met

Visual acuity requirements including color, depth perception and field of vision

Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices and/or assembly or fabrication of parts at distances close to the eyes

The conditions the worker will be subject to in this position

None: Employee is not substantially exposed to adverse environmental conditions (typical office or administrative work)

Minimum Qualifications

Minimum Education and Experience: Associates/Technical degree with coursework in human services, sociology, or related field and moderate experience in human resources, property management or equivalent combination of education and experience.

License or Certification Requirements:

• Valid NC Drivers License.

The Public Service Loan Forgiveness Program is intended to encourage individuals to enter and continue to work full-time in public service jobs. If you have student loans and you are selected for full-time employment with Rockingham County, you may qualify for forgiveness of the remaining balance due on your William D. Ford Federal Direct Loan after you have made 120 qualifying payments on those loans while employed full-time by certain public service employers. Click on the link below to see whether you might qualify.

https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

Medical, Dental, and Vision Insurance

For Full Time employees in a regular position, insurance is available and effective the first day of the following month after having worked for an entire month. The County currently pays 100% of the cost for regular employees working at least 30 hours per week. Dependent coverage is also available.

Paid Time Off

This benefit is available to regular employees working at least 20 hours per week. Time off includes:

Vacation/Annual Leave

Sick Leave

Paid Holidays.

Bereavement

Local Government Retirement System

All employees in regular full or part time position are required to contribute to the retirement system. Contributions are taken on a pre-tax basis. The current contribution amount is 6%.

Supplemental Retirement Plans

NC 401(k)- Employees have the option of making contributions on a pre or post tax basis to a 401(k) and on a pre tax basis to a a 457(b) plan. Contributions will be matched by the county, up to 1% or their annual base salary.

Other Insurance

Insurance such as life, short term disability, and cancer care are available to regular employees and can be paid through payroll deduction.

Direct Deposit

All employees are required to have direct deposit.

Other Benefits

Annual longevity payment beginning with the 6th full year of full or part time regular employment

Employer Rockingham County Government