What You'll Bring: Minimum of 5 years law firm secretarial and/or word processing experience; Advanced knowledge of multiple legal software: Microsoft Suite (Word, Outlook, Excel,PowerPoint), Windows 10, Office 2016, Office 365, iManage); Ability to multi task, effectively meet deadlines; Strong Customer Service Skills; Strong problem-solving skills; Strong organizational and interpersonal skills; Strong oral and written communication skills; Ability to quickly learn new technology and develop computer skills as required to meetusers questions; Ability to work independently while contributing to the team. Providing technical assistance via e-mail, phone,helpdesk ticketing system and in-person; Printing of complex documents; Facilitating the creation/editing of Table of Authorities and Table of Contents using BestAuthority; hyperlinking utilizing Westlaw and Lexis; Bookmarking.