IDR is seeking a WOD Operations Analyst to join one of our top clients for an opportunity in Boston, MA. This role supports workforce management systems within a dynamic healthcare environment, focusing on system configuration, issue resolution, and end user support to enhance operational efficiency.
Position Overview for the WOD Operations Analyst:
- Provide support for workforce management systems, particularly UKG/Kronos, within a healthcare setting.
- Participate in system configuration, testing, and troubleshooting efforts.
- Collaborate with cross-functional teams including HRIS, IT, and Workforce to ensure system stability and security.
- Manage system issues, enhancements, and projects to optimize workforce operations.
- Offer end-user support through tickets, outreach, and system documentation.
Requirements for the WOD Operations Analyst:
- Bachelors degree or equivalent experience required
- Five plus (3+) years of workforce management system support experience, preferably healthcare
- UKG/Kronos experience required
- Knowledge of UKG/Kronos modules, system configuration, and architecture skills
- Proven project management and problem-solving skills
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.