Wire Specialist

CLASSIFICATION

Non-exempt

REPORTS TO

Wire Transfer Manager

DATE

May 16, 2024

JOB DESCRIPTION

Summary/Objective

Provides support to the Wire Department for processing incoming and outgoing wire transfers. This is a responsible, non-supervisory position that acts as a resource for customers, departments, and branch staff.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Performs daily wire activities which include the review, approval, and transmission of wire transfer information via the bank and the Federal Reserve systems in accordance with policy and established procedures.
• Responsible for the preparation of various daily and monthly reports using a variety of Core system applications, performs imaging activities, and assists in bank settlement via balancing procedures.
• Initiates research for wires when necessary, assists with the fulfillment of document and reporting requests from auditors/examiners and any other area as needed, and participates in preparing responses to research requests, document requests, etc. in a clear and timely manner.
• Handle high workloads, competing demands, interruptions, and distractions with poise and ease.
• Provides assistance to customers and bank employees regarding wire transfer transactions.
• Keeps up to date on banking rules and regulations to maintain proficient knowledge and awareness of regulatory developments and industry trends.
• Completes ongoing training and/or processing wires in compliance with Bank standards, federal laws and regulations including the Bank's AML/BSA Policy.
• Perform other/additional duties as assigned.

Skills/Abilities

• Excellent customer service skills.
• Excellent organization skills, strong attention to details, strong analytical skills, and proficient in data entry skills.
• Excellent oral and written communication skills with emphasis on telephone and email communications.
• Ability to establish and maintain effective working relationships with co-workers and Bank officials.
• Ability to work independently and complete job functions following procedures and risk protocols.
• Proficient with a variety of server and/or PC based software systems, and in the use of all types of standard office equipment.

Education and Experience

• High School Diploma or equivalent required.
• Wire processing experience preferred.
• Proficient in Microsoft Office.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a fast-paced clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.

Physical Demands

This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.

Travel

Travel may be required for this position.

For Applicants located in Alexandria, Viriginia (VA): The anticipated salary range for this position is $21.00 - $25.00 per hour.

For Applicants located in Preston, Maryland (MD): The anticipated salary range for this position is $18.00 - $22.00 per hour.

For Applicants from all other locations: The salary will be based on experience, qualifications, and geographic location.

The ranges listed for Viriginia and/or Maryland represent the good-faith compensation the Company reasonably expects to pay for the position at the time of posting. Actual compensation will be determined based on factors including, but not limited to, the candidate's skills, qualifications, experience, education, certifications, internal equity, and business needs. This position may also be eligible for additional compensation, such as bonuses or incentive pay, where applicable.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.